Explore Career Opportunities in Finance, Marketing, Sales, and more with Deluxe Corporation. Apply online today!en-us/sites/deluxe/images/deluxe-logo.gifjobs.deluxe.com720Req ID# 6092BR
Title Territory Manager - Major Accounts, San Francisco Territory
Department Sales
Company Name Deluxe Corporation
Location of Position Remote
State California
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies...the creativity and the sense of possibility here are what you'd expect at a start-up. Yet, we offer all the resources and strength of a well established, publicly traded company.

How strong are we? From locations across the United States, Canada and Ireland, we serve nearly four million small businesses, more than 6,400 financial services companies and nine million individual consumers.

As we move forward to our new future we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. This calls for an environment that is dynamic, not bureaucratic. A structure that is rewarding, not routine.

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is just the place for you to actively build your future.

The Territory Manager within the National Account organization is responsible for maximizing Deluxe's business at targeted accounts within defined geographic markets. He or she is accountable for growing Deluxe's wallet share within large accounts that already do business with Deluxe, and for capturing new business from customers that have not previously worked with Deluxe.

Through effective account planning and the demonstration of superior selling skills, the Territory Manager will broaden customer business relationships to encompass all appropriate solutions offered by Deluxe. Because the focus of the National Accounts organization is on the largest accounts within their industries, candidates must possess strong business skills in each of the areas detailed in the Accountabilities section below.

Typically, a Territory Manager will be responsible for a small number of incumbent accounts, and as such will also be expected to grow the number of customers within his or her territory. The business development activities expected of the role will require significant cold calling skills and a high level of tenacity.


Accountabilities:

- Business Acumen: Adept at identifying and exploiting new opportunities within a customer's enterprise that are outside of the traditional departments doing business with Deluxe. Builds and utilizes knowledge of current and future industry practices and trends to position Deluxe as a trusted advisor and critical business partner. Effectively and quickly uncovers and manages new business opportunities. Actively demonstrates knowledge of competition to proactively position Deluxe against competitive forces.
- Engagement with C-level Officers: Adept at overcoming institutional barriers designed to “protect” senior management from vendors. Able to effectively leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. Understands the roles of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
- Drive for Results: Focuses energy on high return opportunities and is comfortable cold calling. Consistently demonstrates a passion for growing the business. Executes against the plan, adjusting as appropriate or as the business climate dictates. Takes initiative to work independently with a vision of the end state in mind. Motivates self and others to achieve maximum results. Effectively utilizes available resources. Perseveres in the face of obstacles.
- Services and Technology Expertise: Adept at translating the abstract values associated with services into concrete advantages for the customer. Outwardly conveys confidence and enthusiasm about the service capabilities of Deluxe. Demonstrates a strong understanding of the technologies associated with Deluxe’s offerings. Establishes clear linkage between services/technologies and business needs.
- Planning: Defines and prioritizes both new account and expansion opportunities in ways that maximize Deluxe’s likelihood of success, revenue and profit. Focuses on promoting the solutions which meet the specific needs of each customer and are aligned with Deluxe's ability to deliver.
- Communication: Actively investigates the clients needs through effective questioning and listening skills. Delivers clear, concise presentations with enthusiasm and passion that demonstrate knowledge of the business product and/or services. Restates main concepts and gains agreement from clients on actionable next steps toward advancing a sale. Proficient in clear and concise written communication, both with internal and external business partners.
- Solution Knowledge: Has a broad understanding of all solutions offered by Deluxe and is able to effectively articulate the business value of each in ways that resonate with customers. Able to effectively engage solution specialists in ways that best serve the interests of customers.
- Experience Selling to Large Companies: Understands and effectively maneuvers through the politics associated with large companies. Able to address the complexities associated with the decision making process. Differentiates between supporters and detractors and appropriately addresses each. Understands and exploits the customer purchasing process.
- Negotiating: Exudes confidence and trustworthiness. Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations. Diffuses conflict in ways that create additional value and leads to new opportunities. Understands roles of all parties involved in a negotiation and anticipates their tactics, motivations, sensitivities, and intentions. Makes good decisions based on experience, wisdom, and thorough understanding of the situation.
- Relationships: Builds effective relationships and collaborates with peers, managers and co-workers across all Deluxe organizations. Openly communicates, provides timely feedback and shares ideas.

Required:

- Bachelor’s Degree or equivalent in sales experience
- 5 or more years experience in direct sales to large accounts
- Must have Print Industry experience
- Proven leadership and influencing skills
- Excellent written and verbal communication skills
- Strong consultative sales coaching/training skills; sales expertise/knowledge critical
- Strong interpersonal skills
- Ability to analyze data and results, identify trends and create plans for improvement
- Must be PC literate and have strong MS Office skills (Word/PowerPoint/Excel)
- Strong Account Management skills. Ability to create strategies and plans to maximize sales and retention performance of managed accounts
- Proven sales expertise
- Knowledge of Deluxe, its product lines and the business to business market desirable

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Preferred:


Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/San-Francisco-Territory-Manager-Major-Accounts-Job-CA-94101/1413794/141379414137942012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6261BR
Title Territory Manager - Major Accounts, NorthEast
Department Sales
Company Name Deluxe Corporation
Location of Position Remote
State New Jersey
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Deluxe is currently seeking a Territory Manager for our Northeast Territory. The Territory Manager within the National Account organization is responsible for maximizing Deluxe's business at targeted accounts within defined geographic markets. He or she is accountable for growing Deluxe's wallet share within large accounts that already do business with Deluxe, and for capturing new business from customers that have not previously worked with Deluxe.

Through effective account planning and the demonstration of superior selling skills, the Territory Manager will broaden customer business relationships to encompass all appropriate solutions offered by Deluxe. Because the focus of the National Accounts organization is on the largest accounts within their industries, candidates must possess strong business skills in each of the areas detailed in the Accountabilities section below.

Typically, a Territory Manager will be responsible for a small number of incumbent accounts, and as such will also be expected to grow the number of customers within his or her territory. The business development activities expected of the role will require significant cold calling skills and a high level of tenacity.


Accountabilities:

- Business Acumen: Adept at identifying and exploiting new opportunities within a customer's enterprise that are outside of the traditional departments doing business with Deluxe. Builds and utilizes knowledge of current and future industry practices and trends to position Deluxe as a trusted advisor and critical business partner. Effectively and quickly uncovers and manages new business opportunities. Actively demonstrates knowledge of competition to proactively position Deluxe against competitive forces.
- Engagement with C-level Officers: Adept at overcoming institutional barriers designed to “protect” senior management from vendors. Able to effectively leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. Understands the roles of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
- Drive for Results: Focuses energy on high return opportunities and is comfortable cold calling. Consistently demonstrates a passion for growing the business. Executes against the plan, adjusting as appropriate or as the business climate dictates. Takes initiative to work independently with a vision of the end state in mind. Motivates self and others to achieve maximum results. Effectively utilizes available resources. Perseveres in the face of obstacles.
- Services and Technology Expertise: Adept at translating the abstract values associated with services into concrete advantages for the customer. Outwardly conveys confidence and enthusiasm about the service capabilities of Deluxe. Demonstrates a strong understanding of the technologies associated with Deluxe’s offerings. Establishes clear linkage between services/technologies and business needs.
- Planning: Defines and prioritizes both new account and expansion opportunities in ways that maximize Deluxe’s likelihood of success, revenue and profit. Focuses on promoting the solutions which meet the specific needs of each customer and are aligned with Deluxe's ability to deliver.
- Communication: Actively investigates the clients needs through effective questioning and listening skills. Delivers clear, concise presentations with enthusiasm and passion that demonstrate knowledge of the business product and/or services. Restates main concepts and gains agreement from clients on actionable next steps toward advancing a sale. Proficient in clear and concise written communication, both with internal and external business partners.
- Solution Knowledge: Has a broad understanding of all solutions offered by Deluxe and is able to effectively articulate the business value of each in ways that resonate with customers. Able to effectively engage solution specialists in ways that best serve the interests of customers.
- Experience Selling to Large Companies: Understands and effectively maneuvers through the politics associated with large companies. Able to address the complexities associated with the decision making process. Differentiates between supporters and detractors and appropriately addresses each. Understands and exploits the customer purchasing process.
- Negotiating: Exudes confidence and trustworthiness. Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations. Diffuses conflict in ways that create additional value and leads to new opportunities. Understands roles of all parties involved in a negotiation and anticipates their tactics, motivations, sensitivities, and intentions. Makes good decisions based on experience, wisdom, and thorough understanding of the situation.
- Relationships: Builds effective relationships and collaborates with peers, managers and co-workers across all Deluxe organizations. Openly communicates, provides timely feedback and shares ideas.

Required:

- Bachelor’s Degree or equivalent in sales
- 5+ years experience in direct sales to large accounts
- Experience in the Print Industry
- Proven leadership and influencing skills - Excellent written and verbal communication skills - Strong consultative sales coaching/training skills; sales expertise/knowledge critical - Strong interpersonal skills - Ability to analyze data and results, identify trends and create plans for improvement - Must be PC literate and have strong MS Office skills (Word/PowerPoint/Excel) - Strong Account Management skills. Ability to create strategies and plans to maximize sales and retention performance of managed accounts - Proven sales expertise - Knowledge of Deluxe, its product lines and the business to business market desirable

Preferred:

- Ideal candidates will reside in the New Jersey area.

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Territory-Manager-Major-Accounts%2C-NorthEast-Job/1517414/151741415174142012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6395BR
Title Business Development Executive
Department Sales
Company Name Deluxe Financial Services
Location of Position Remote
State Texas
Full Time/Part Time Full Time
Shift Type Traditional
Job Description
JOB PURPOSE:

Responsible for acquiring new financial institute customers and maximizing revenue through new products and services. Use proven new business development skills to pursue qualified leads, and lead in the identification of business needs throughout the marketplace in the assigned territory. This role requires a high degree of energy and drive for results.

The Business Development Executive will steadfastly push self and others for results, and must enjoy the challenge of ambiguous tasks. This requires a thorough understanding of the sales process and demonstrated experience in a highly responsible sales role.

Business Development Executive must have the ability to conduct research, open doors, create value in a consultative manner, and create value for the financial institution providing the opportunity to cultivate relationships and build appropriate rapport throughout the account.


Accountabilities:


Creates a sales strategy to continually increase awareness and competitively position Deluxe in assigned territory.

Completes thorough research and discovery of client, including press releases, website, etc.

Establishes relationship with potential clients by pursuing leads.

Effectively identifies prospect needs and business issues, and effectively translates prospect needs and business issues to appropriate Deluxe solutions. Helps prospect look beyond the present and effectively positions them for the future.

Accurately identifies decision making process at clients (e.g., identifies those with the ability to make decisions and influence others. Coach Deluxe with regard to key decisions and process. Viewed as a strategic partner/trusted advisor to the client.

Delivers effective and compelling presentations focused on identified client needs (e.g., utilizes Deluxe’s marketing materials, adapts presentations to specific situations, illustrates points effectively, generates desire for client to take action).

May have responsibility for retention and revenue growth in assigned existing accounts.

Preferably candidate lives in the Dallas, TX are or central cooridoor of the United States.



Competencies:

Lead courageously • Create alignment • Strategic thinking • Business acumen •

Critical thinking/Judgment

Self Leadership:

Interpersonal effectiveness • Building collaboration • Resilience • Integrity • Learning agility

People Leadership

Team Leadership • Developing Others:

Results Leadership:

Drive for results • Risk taking/Innovation • Planning/Organizing • Managing execution

Required:

MINIMUM REQUIREMENTS:


Education: Bachelors degree in Business or Marketing

Experience: Five to ten years previous business to business sales or related experience selling print products and services. Preferred experience and skills in financial institute segment(s).

Knowledge:Knowledge of the Financial Services Industry preferred.

Skills: Demonstrated excellence in consultative selling, including strong negotiation skills, presentation skills (internal and external), and new business discovery. PC Expertise, Microsoft Office Suite.

Travel: up to 50%

Home Office:
Ability to work out of your home office. Deluxe will provide you with your own personal laptop, DSL line, business line, printer, fax, scanner, blackberry/cell phone and a company car.

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Business-Development-Executive-Job/1649695/164969516496952012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6400BR
Title Sales Consultant - VA, NC, SC, GA, FL
Department Sales
Company Name Deluxe Corporation
Location of Position Remote
State Florida
Georgia
North Carolina
Remote
South Carolina
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Deluxe is currently seeking a Sales Consultant to cover the Virginia, North Carolina, South Carolina, Georgia and Florida territory. Ideal candidates will reside in the territory.

This subject matter expert has the responsibility to work with the Account Executive to retain and grow the revenue for financial institutions. Work closely with executive level contacts in banks and credit unions to target, prospect cultivate and retain profitable customer relationships.


Accountabilities:

- Assist in executing on the strategic plans for financial institutions within the market in order to increase revenue generated by the client.
- Establish and maintain internal and external customer satisfaction by the building of professional relationships and high quality performance.
- Work within team to create cohesion and effective and succinct communication in a variety of settings and channels. Share best practices.
- Proactively seek to identify potential issues and resolve.
- Manage, plan and execute in cellular model.
- Deliver effective and compelling presentations focused on identified client needs (e.g., utilizes Deluxe’s marketing materials, adapts presentations to specific situations, illustrates points effectively, generates desire for client to take action).
- Work with Account Executives and Business Development Executives to completely understand the customer. This may include researching how the customer is currently using their programs.

Required:

- Bachelors degree or equivalent in Business or Marketing
- 3+ years experience in Project Management involving managing, maintaining, and growing accounts. Proven success selling to the C-level.
- Operational knowledge, business acumen, and knowledge of finance
- Must be skilled at project management, negotiation, presentation, process improvement using Lean, and multi-channel communication
- Abilities include team leadership and collaboration, a strong drive for results relative to the check programs performance, problem resolution and analysis/analytics
- Knowledge of Deluxe products and services
- Knowledge of the Financial Services Industry
- 50% Travel

Preferred:


Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Sales-Consultant-VA%2C-NC%2C-SC%2C-GA%2C-FL-Job/1661783/166178316617832012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6211BR
Title Territory Manager - Major Accounts - Dallas
Department Sales
Company Name Deluxe Corporation
Location of Position Remote
State Texas
Full Time/Part Time Full Time
Shift Type Traditional
Job Description You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Through effective account planning and the demonstration of superior selling skills, the Territory Manager will broaden customer business relationships to encompass all appropriate solutions offered by Deluxe. Because the focus of the National Accounts organization is on the largest accounts within their industries, candidates must possess strong business skills in each of the areas detailed in the Accountabilities section below. Deluxe is currently seeking a Territory Manager. Ideal candidates will be located in the Dallas area.

The Territory Manager within the National Account organization is responsible for maximizing Deluxe's business at targeted accounts within defined geographic markets. He or she is accountable for growing Deluxe's wallet share within large accounts that already do business with Deluxe, and for capturing new business from customers that have not previously worked with Deluxe.

Typically, a Territory Manager will be responsible for a small number of incumbent accounts, and as such will also be expected to grow the number of customers within his or her territory. The business development activities expected of the role will require significant cold calling skills and a high level of tenacity.


Accountabilities:

- Business Acumen: Adept at identifying and exploiting new opportunities within a customer's enterprise that are outside of the traditional departments doing business with Deluxe. Builds and utilizes knowledge of current and future industry practices and trends to position Deluxe as a trusted advisor and critical business partner. Effectively and quickly uncovers and manages new business opportunities. Actively demonstrates knowledge of competition to proactively position Deluxe against competitive forces.
- Engagement with C-level Officers: Adept at overcoming institutional barriers designed to “protect” senior management from vendors. Able to effectively leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. Understands the roles of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
- Drive for Results: Focuses energy on high return opportunities and is comfortable cold calling. Consistently demonstrates a passion for growing the business. Executes against the plan, adjusting as appropriate or as the business climate dictates. Takes initiative to work independently with a vision of the end state in mind. Motivates self and others to achieve maximum results. Effectively utilizes available resources. Perseveres in the face of obstacles.
- Services and Technology Expertise: Adept at translating the abstract values associated with services into concrete advantages for the customer. Outwardly conveys confidence and enthusiasm about the service capabilities of Deluxe. Demonstrates a strong understanding of the technologies associated with Deluxe’s offerings. Establishes clear linkage between services/technologies and business needs.
- Planning: Defines and prioritizes both new account and expansion opportunities in ways that maximize Deluxe’s likelihood of success, revenue and profit. Focuses on promoting the solutions which meet the specific needs of each customer and are aligned with Deluxe's ability to deliver.
- Communication: Actively investigates the clients needs through effective questioning and listening skills. Delivers clear, concise presentations with enthusiasm and passion that demonstrate knowledge of the business product and/or services. Restates main concepts and gains agreement from clients on actionable next steps toward advancing a sale. Proficient in clear and concise written communication, both with internal and external business partners.
- Solution Knowledge: Has a broad understanding of all solutions offered by Deluxe and is able to effectively articulate the business value of each in ways that resonate with customers. Able to effectively engage solution specialists in ways that best serve the interests of customers.
- Experience Selling to Large Companies: Understands and effectively maneuvers through the politics associated with large companies. Able to address the complexities associated with the decision making process. Differentiates between supporters and detractors and appropriately addresses each. Understands and exploits the customer purchasing process.
- Negotiating: Exudes confidence and trustworthiness. Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations. Diffuses conflict in ways that create additional value and leads to new opportunities. Understands roles of all parties involved in a negotiation and anticipates their tactics, motivations, sensitivities, and intentions. Makes good decisions based on experience, wisdom, and thorough understanding of the situation.
- Relationships: Builds effective relationships and collaborates with peers, managers and co-workers across all Deluxe organizations. Openly communicates, provides timely feedback and shares ideas.

Required:

- Bachelor’s Degree or equivalent in sales experience
- 5 or more years experience in direct sales to large accounts
-Experience in Print Industry

Preferred:

- - Proven leadership and influencing skills
- Excellent written and verbal communication skills
- Strong consultative sales coaching/training skills; sales expertise/knowledge critical
- Strong interpersonal skills
- Ability to analyze data and results, identify trends and create plans for improvement
- Must be PC literate and have strong MS Office skills (Word/PowerPoint/Excel)
- Strong Account Management skills. Ability to create strategies and plans to maximize sales and retention performance of managed accounts
- Proven sales expertise
- Knowledge of Deluxe, its product lines and the business to business market desirable

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Territory-Manager-Major-Accounts-Dallas-Job/1670261/167026116702612012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6423BR
Title Sales Consultant - Risk Management
Department Sales
Company Name Deluxe Corporation
Location of Position Remote
State Arizona
California
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.


Accountabilities:


Drive sales and support strategies to increase penetration for Deluxe Regulatory and Fraud solutions within assigned client base.
- Assist in executing on the strategic plans for financial institutions within the territory assigned in order to increase revenue generated by the client.
- Consult with clients on how to drive better program results.
- Participates in client meetings.
- Conduct or participate in client interviews to objectively gather facts at the appropriate levels of the client organization and collate findings into a workable strategy in order to assist the team in closing the sale.
- Works closely with client's project team and insures selling strategy delivers a high degree of customer satisfaction.
- Effectively and accurately identify problems and resolve those problems to attain Client satisfaction.
- Knows how to plan and execute in cellular model.
- Delivers effective and compelling presentations focused on identified client needs (e.g. adapts presentations to specific situations, illustrates points effectively, generates desire for client to take action). Understands and can execute on the principals of negotiations.
- Partners with the Deluxe Account Executive to completely understand the customer. This includes fully understanding the client's short and long term business goals and building a strong business case for Deluxe solutions.
- Understanding of regulatory and fraud environment within financial institutions

Required:

- Bachelors degree or equivalent in Business or Marketing
- 3+ years experience in managing, maintaining, and growing accounts
- Project Management involving managing, maintaining, and growing accounts
- Knowledge of the Financial Services Industry
- Effective performance requires operational knowledge, business acumen and knowledge of Financial Services Industry
- Must be skilled at negotiation, presentation, revenue growth, process improvement, and multi-channel communication
- Abilities include team collaboration, a strong drive for results relative to Fraud and Regulatory performance, problem resolution and analysis/analytics.
- Computer skills: PowerPoint, Excel, and Microsoft Office Suite

Preferred:

- Previous selling experience associated with Risk Management and/or Regulatory Products and services

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Sales-Consultant-Risk-Management-Job/1689379/168937916893792012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6433BR
Title Territory Manager - Major Accounts, Louisville Territory
Department Sales
Company Name Deluxe Corporation
Location of Position Remote
State Kentucky
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Territory Manager within the National Account organization is responsible for maximizing Deluxe's business at targeted accounts within defined geographic markets. He or she is accountable for growing Deluxe's wallet share within large accounts that already do business with Deluxe, and for capturing new business from customers that have not previously worked with Deluxe.

Through effective account planning and the demonstration of superior selling skills, the Territory Manager will broaden customer business relationships to encompass all appropriate solutions offered by Deluxe. Because the focus of the National Accounts organization is on the largest accounts within their industries, candidates must possess strong business skills in each of the areas detailed in the Accountabilities section below.

Typically, a Territory Manager will be responsible for a small number of incumbent accounts, and as such will also be expected to grow the number of customers within his or her territory. The business development activities expected of the role will require significant cold calling skills and a high level of tenacity.


Accountabilities:

- Business Acumen: Adept at identifying and exploiting new opportunities within a customer's enterprise that are outside of the traditional departments doing business with Deluxe. Builds and utilizes knowledge of current and future industry practices and trends to position Deluxe as a trusted advisor and critical business partner. Effectively and quickly uncovers and manages new business opportunities. Actively demonstrates knowledge of competition to proactively position Deluxe against competitive forces.
- Engagement with C-level Officers: Adept at overcoming institutional barriers designed to “protect” senior management from vendors. Able to effectively leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. Understands the roles of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
- Drive for Results: Focuses energy on high return opportunities and is comfortable cold calling. Consistently demonstrates a passion for growing the business. Executes against the plan, adjusting as appropriate or as the business climate dictates. Takes initiative to work independently with a vision of the end state in mind. Motivates self and others to achieve maximum results. Effectively utilizes available resources. Perseveres in the face of obstacles.
- Services and Technology Expertise: Adept at translating the abstract values associated with services into concrete advantages for the customer. Outwardly conveys confidence and enthusiasm about the service capabilities of Deluxe. Demonstrates a strong understanding of the technologies associated with Deluxe’s offerings. Establishes clear linkage between services/technologies and business needs.
- Planning: Defines and prioritizes both new account and expansion opportunities in ways that maximize Deluxe’s likelihood of success, revenue and profit. Focuses on promoting the solutions which meet the specific needs of each customer and are aligned with Deluxe's ability to deliver.
- Communication: Actively investigates the clients needs through effective questioning and listening skills. Delivers clear, concise presentations with enthusiasm and passion that demonstrate knowledge of the business product and/or services. Restates main concepts and gains agreement from clients on actionable next steps toward advancing a sale. Proficient in clear and concise written communication, both with internal and external business partners.
- Solution Knowledge: Has a broad understanding of all solutions offered by Deluxe and is able to effectively articulate the business value of each in ways that resonate with customers. Able to effectively engage solution specialists in ways that best serve the interests of customers.
- Experience Selling to Large Companies: Understands and effectively maneuvers through the politics associated with large companies. Able to address the complexities associated with the decision making process. Differentiates between supporters and detractors and appropriately addresses each. Understands and exploits the customer purchasing process.
- Negotiating: Exudes confidence and trustworthiness. Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations. Diffuses conflict in ways that create additional value and leads to new opportunities. Understands roles of all parties involved in a negotiation and anticipates their tactics, motivations, sensitivities, and intentions. Makes good decisions based on experience, wisdom, and thorough understanding of the situation.
- Relationships: Builds effective relationships and collaborates with peers, managers and co-workers across all Deluxe organizations. Openly communicates, provides timely feedback and shares ideas.

Required:

- Bachelor’s Degree or equivalent in sales experience
- 5 or more years experience in direct sales to large accounts
- Must have Print Industry experience
- Proven leadership and influencing skills
- Excellent written and verbal communication skills
- Strong consultative sales coaching/training skills; sales expertise/knowledge critical
- Strong interpersonal skills
- Ability to analyze data and results, identify trends and create plans for improvement
- Must be PC literate and have strong MS Office skills (Word/PowerPoint/Excel)
- Strong Account Management skills. Ability to create strategies and plans to maximize sales and retention performance of managed accounts
- Proven sales expertise
- Knowledge of Deluxe, its product lines and the business to business market desirable

Preferred:

- Ideal candidates will reside in the Louisville KY area

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Territory-Manager-Major-Accounts%2C-Louisville-Territory-Job/1703079/170307917030792012-03-05DeluxeSalesfull-timeUSDstarting0BSRemoteReq ID# 6252BR
Title Technical Project Manager
Department Information Technology
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers.

Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

Globally expanding SAAS Company seeks progressive Senior Technology Project Manager. Candidates must have outstanding technology project management skills. This role oversees all project cycle phases of a rapidly expanding, multi facility infrastructure servicing millions of small business users. The effective coordination of Global partners, North American, European and offshore team members is key to ensuring successful delivery of projects. Every day the online needs of millions of small businesses change and expand. The right candidate will relish the opportunity to meet and exceed the expectations of this market in a global setting.

We are looking for an experienced individual who possesses a strong passion and enthusiasm for quality project management to join our Professional Services business unit. This position is a client facing position which will be responsible for the coordination and completion of multiple projects while mitigating risks and schedule slippages. This position will interact with all functional departments including support, accounting, marketing, software development and systems to coordinate projects with significant inter-departmental dependencies. We are looking for an experienced Project Manager with a solid foundation in web-based application development.

Accountabilities
- Manage multiple projects by establishing direction, aligning people and resources to produce the required deliverables on time and on budget.
- Develop tactical, strategic plans and milestones to achieve the vision of products road map.
- Constantly monitor and report on progress of all projects within the Domains business unit to appropriate stakeholders.
- Develop a common understanding of priorities for multiple complex projects spanning multiple business units.
- Plan and schedule project timelines and track project deliverables.
- Schedule and facilitate project meetings, record meeting minutes and follow-up on action items.
- Proactively manage changes in project scope, identify potential crises and devise contingency plans.
- Identify and resolve issues and conflicts within the project team.
- Engage appropriate management and resources to unblock project issues.
- Set and continually manage project expectations with team members and other stakeholders.

Required:

- 3-5 years of project management experience
- Ability to conceptualize, coordinate and deliver multiple projects of varying complexity on time and within budget within a high growth, high change environment
- Detail oriented, self-motivated and highly organized with strong problem solving skills
- Exercises an appropriate level of courtesy, tact, and professionalism in written and oral communications
- Excellent time management and multitasking skills
- Promotes open communication and dissemination that ensures others are adequately informed to make high quality decisions
- Hands on team player attitude in tackling tactical and strategic work
- Reacts to project adjustments and alterations promptly and efficiently
- Ability to elicit cooperation from a wide variety of sources, including upper management and other business units
- Familiar with Internet protocols, services and technologies (e.g. HTML, FTP, HTTP, HTTPS, DNS, TCP, IP, BGP, MX record, email systems, domain registration, etc.)
- Expertise with Microsoft Office, Microsoft Project and Microsoft Visio

Preferred:

- Project Management Professional (PMP) certification
- Computer Science or Information Technology degree focus]]>http://jobs.deluxe.com/job/Mississauga-Technical-Project-Manager-Job-ON/1661785/166178516617852012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6397BR
Title Migration Architect
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia.com, a leading SAS provider for Web based small business tools, seeks an exceptional technical architect to design and execute major service migrations for large groups of small business customers. Our large enterprise customers require seamless solutions to move their small business customer bases from existing legacy solutions to the Hostopia platform. Services to be moved include website hosting (Windows and UNIX based), ecommerce store fronts, email services, fax to email services, pay per click online advertising solutions, PIM data and social media services.

The successful candidate will have worked extensively on administration/deployment of UNIX based service environments. Expertise in shell scripting is required. Comfort and familiarity with Windows and other web server environments is also expected. Finally, awareness and some experience in the areas of networking, database administration (MS/MySQL), ecommerce solutions, enterprise security, storage array management, DNS, enterprise billing and provisioning will lead to success in this role. We are looking for an experienced administrator with interest and comfort with creating automated solutions to facilitate web services migrations. This role will be supported by a suite of tools developed over 10 years which address many migration scenarios. For each new opportunity these tools continue to evolve with the stellar input of our migration architects. Long term career opportunities within the Hostopia/Deluxe technology groups will be made available to those who show success in this critical role. Self-motivation and “outside the box” thought leadership are specific traits which will help the migration architect excel.


Accountabilities:

- Lead and direct all migration activities to help meet the business success criteria within assigned projects and strategic Initiatives – this includes architecture design, end-user experience, software development, QA, deployment, system security measures and support.
- Architect the overall Migration Systems, migration processes and migration solutions to ensure we run migrations efficiently.
- Perform the role of a technical lead in cross-functional project teams’ discussions and decisions related to migrations.
- Ensure that current and future migration projects and strategic Initiative goals - across Hostopia and Deluxe are considered during all aspects of initial project phases to maximize the number of components that we can reuse.
- Work as needed with the Systems Administrators to diagnose and resolve technical issues within a timely manner and to a professional standard.
- Provide technical advice and guidance to ensure effective solutions are delivered and can be integrated into the existing platform.
- Pro-actively highlight and address potential problems and investigate solutions.
- Document solutions and communicate to stakeholders.
- ‘Own’ technical problems and see them through to resolution and keep the parties involved informed at all stages.
- Attend liaison meetings as required to share information regarding migration practice and gather information about future project needs.

Required:

- Expertise in shell scripting, BASH, AWK, SED, PERL, PYTHON, ASP, MYSQL, MSSQL and ColdFusion.
- Extensive knowledge of LAMP based development processes and infrastructure (Linux, Apache, Shell Scripting, MySQL, and PHP).
- Extensive knowledge of standard system tools with the ability to use them to automate complex system tasks.
- Extensive knowledge of physical networks and network protocols, services and security including: TCP-IP, Switching, Routing, VLAN’s, VoIP, DNS, DHCP, LDAP, Kerberos, NFS and Samba.
- Development experience in any of the object oriented programming language and experience in Software Design and Design Patterns.
- Good understanding of file systems including ZFS and the various RAID options available.
- Experience installing and maintaining version control systems including Git and Subversion.
- Knowledge and experience running apache web server software and related modules.
- Knowledge of other operating systems including Solaris, Mac OS X and Windows and how they interoperate would be an advantage.
- Excellent customer service skills with the ability to deal with matters in a professional and friendly manner.
- Ability to apply analysis skills and problem-solving techniques in challenging situations to provide fast and effective solutions.
- Good interpersonal, influential and customer liaison skills together with a confident approach to difficult situations.
- Ability to prioritize workload effectively and work well under pressure.
- Ability to work on your own initiative.
- The ability to comprehend and communicate clearly and effectively on a wide range of technical issues with stakeholders at all levels.
- To be able to identify customers' requirements and recognize how best these may be met with available resources, timescales and skills.
- Experience in diagnosing and fixing technical problems across a variety of hardware platforms.

att]]>http://jobs.deluxe.com/job/Toronto-Migration-Architect-Job-ON/1652446/165244616524462012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6384BR
Title Programmer
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


Solves business software requirements by developing and maintaining applications.
- Identifies project requirements by interviewing customers; analyzing processes; determining functional objectives; documenting results.
- Designs software solutions by analyzing system impacts and translating functional requirements into program operation; evaluating software packages for fit with business requirements and existing applications.
- Solves complex computer problems by developing detailed problem definition; describing requirements; analyzing alternative solutions; recommending plan of action.
- Develops software systems by translating design into computer code; integrating purchased or constructed software with existing applications.
- Ensures quality software systems by developing and executing rigorous test plans.
- Maintains existing software systems by troubleshooting and correcting identified software problems.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Supports and maintains ethics of the business by protecting customer and financial information, applying company’s core values, and complying with policies, procedures, and applicable regulations.
- Provide on-call support of automated systems to rectify and resolve issues within the production systems.
- Actively participate in departmental activities and complete all assigned administrative tasks as required

Required:

- Bachelors degree or equivalent in Information Systems or Computer Science
- 5-7 years experience in Programming
- Fully knowledgeable of one or more programming languages, analysis and design techniques, testing, debugging, documentation, and development tools.
- Good understanding of operating systems
- Strong working knowledge of current software development practices, languages and tools.
- Demonstrated proficiencies in learning emerging software development, languages and tools.
- Ability to work well with others or in teams

att]]>http://jobs.deluxe.com/job/Toronto-Programmer-Job-ON/1652447/165244716524472012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6363BR
Title Dedicated Administrator
Department Information Technology
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.

The dedicated Administrator provides server technical expertise and is responsible for ensuring that the performance of the current infrastructure is maintained , for ensuring the successful integration of any new infrastructure elements and for the on-going administration of support systems. The Administrator is also responsible for assisting in the procurement process through follow-up on orders and ensuring all documentation is in order.


Accountabilities:

- Responsible for on-going technical support to existing servers through up-dates and for the quality testing and system integrity.
- In conjunction with other departments is responsible for ensuring that all customer queries and issues are appropriately addressed and resolved.
- Responsible for the day-to-day maintenance and administration of the back-up and support systems of the web servers.
- Responsible for bringing forward any concerns and activities related to technical aspects of the servers, network and operating systems. Determines, promptly, resolution of any technical issues impacting customers or other project related groups.
- Provides troubleshooting expertise against any server, system and/or network operating issues and ensures, at the same time, that any and all security threats are appropriately mitigated.
- Responsible not only for ensuring that all hardware changes and /or up-dates, up-grades and application of patches are successfully integrated, but that all other operating areas of the system have not been corrupted by any changes made and that the integrity of the overall system has remained intact.
- Responsible for bringing forward any concerns and activities related to technical aspects of the dedicated servers, network and operating system. Determines, promptly, resolution of any technical issues impacting customers or other project related groups.
- Assists procurement process through follow-up on orders and maintaining the appropriate documentation.
- Represents Hostopia.com as an industry leader to competitors, customers, suppliers, professional colleagues and employees. Keeps abreast of technology, industry, consumer, customer, legal developments or trends that may impact the Company. Maintains a high standard of personal professionalism.

Required:

- Bachelor’s Degree
- 3+ years experience in server management
- Able to conduct business as both an individual contributor and as a team member
- Strong troubleshooting skills and capacity planning expertise]]>http://jobs.deluxe.com/job/Mississauga-Dedicated-Administrator-Job-ON/1641774/164177416417742012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6364BR
Title Spam Administrator
Department Information Technology
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


Use your skills, experience and talents in the role of Postmaster / Spam / Abuse Administrator within Linux/Unix environment. You’ll be responsible for monitoring servers and network service for threats and attacks, working with the team to create an efficient enterprise environment.
- Create weekly and monthly reports detailing new threats and attacks, how those attacks were stopped and what impact they had on the customer system
- Monitor remote servers for performance, uptime, latency, website status, web-based application, and server resources
- Implement steps to prevent DDOS attack and spam
- Perform server and network service monitoring
- Carry out firewall installation, configuration and maintenance
- Monitor Internet Provider Client Systems for Threats and provide rapid response.

Required:

- 2+ years experience as Linux Systems Engineer
- 3-5+ years experience in anti-abuse, anti-spam, anti-phishing, anti-fraud, anti-virus, or NOC/SOC environment.
- Experience in Red Hat Enterprise Linux/CentOS systems
- Experience in LAMP server setup, maintenance and fine tuning
- Excellent knowledge of Linux, Messaging and Networking

Familiarity with tools and methods for administering the Linux Systems infrastructure
- Experience with automating large scale system builds and maintenance
- Working knowledge of regular expressions and shell scripting
- Ability to work under minimal supervision and operate independently
- Ability to handle shifting priorities, solve problems and plan effective multiple task management within a fast-paced and dynamic work environment
- Excellent written, verbal and strong interpersonal skills
- Ability to clearly articulate views / suggestions / comments, participating in a team environment
- Ability to analyze data and create and manipulate reports

Preferred:

- Experience at an ISP, social network, or wireless/mobility provider
- Experience in behavior analysis and/or pattern recognition
- Knowledge of Perl and MySQL]]>http://jobs.deluxe.com/job/Mississauga-Spam-Administrator-Job-ON/1641775/164177516417752012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6381BR
Title Network Admin
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


This role is responsible for the upkeep Hostopia’s existing network spanning multiple datacenters across the globe and expanding into various new data initiatives including a new data centre. In addition, this role will be heavily involved in the redesign of existing datacenters and network equipment refresh. Experience administering networks in an ISP environment or Data Centre is a definite asset.
- Network Planning
- Network Installation
- Network Configuration
- Network Support
- Disaster Recovery and Testing
- IP address management and allocation
- Operations and on-call support
- Network Monitoring

Required:

- 3+ years experience with data centre infrastructure architecture, design, maintenance and operations
- Cisco Nexus technology experience with vDC, VPC deployment
- NX-OS experience with multiple virtual context
- Experience with one or more of Cisco IOS, NX-OS, IOS-XR and IOS-XE
- Cisco Catalyst 6500 platform
- Experience with layer2/layer3 routing/switching
- Understanding of IPv6
- Cisco CCDP and CCDE certifications a nice to have
- Must be adept at multitasking and prioritizing
- Must be able to work well under pressure
- Must be comfortable participating in technical meetings
- Must have excellent communication skills
- Must research and embrace new technologies pertinent to Hostopia’s needs
- Feel comfortable writing technical specs and technological manuals
- Ability to quickly asses technical issues and deploy appropriate solutions

Preferred:

- Previous experience in an ISP environment
- Previous experience in a Data Centre environment
- CCT, CCIP, CCNP or CCNA
- Cisco Application Control Engine Experience, or other application load balancing experience

att]]>http://jobs.deluxe.com/job/Toronto-Network-Admin-Job-ON/1645805/164580516458052012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6379BR
Title Senior Project Manager
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


The Sr. Project Manager, WSE is responsible for ensuring the customization and implementation of website designs for wholesale and retail Hostopia customers whose requirements are more complex and intricate. The Project Manager is responsible for interfacing with the programming and coding team to ensure that the customer specifications are accurately integrated into Hostopia's systems
- Responsible for overseeing and completing the development initiatives of all custom customer projects for WSE and for ensuring that these projects are appropriately and accurately integrated into Hostopia's systems.
- Responsible for the development and maintenance of internal on-line systems
- Responsible for working to appropriate plans, utilizing the appropriate tools and ensuring that the testing priorities, timetables and thresholds are met.
- Ensures that the projects assigned are ready, appropriately documented and completed in accordance with the overall quality standards established by the company.
- Ensures that all key data is regularly archived for security and records purposes.
- Responsible for organizing and assigning duties to the programming team in the Ukraine and for providing appropriate guidance where needed.
- Ensures that employees are full trained and qualified, fully understand performance expectations, have their progress monitored, adhere to the company stated policies and programs and meet their individual objectives. Addresses any shortfalls immediately in a professional fashion and provides guidance, action as required.
- Responsible for ensuring that all employees on his/her team are aware of the companies policies and procedures, that employees are aware and have access to all the benefits afforded to them by the Company and arranges for swift resolution of any difficulties that arise from either.
- Represents Hostopia as an industry leader to competitors, customers, suppliers, professional colleagues and employees. Keeps abreast of technology, industry, consumer, customer, legal developments or trends that may impact the Company. Maintains a high standard of personal professionalism.

Required:

- Bachelor’s Degree
- 4 - 7 years experience in Project Management
- Strong understanding of programming, application and system building
- Project management and report building skills

att]]>http://jobs.deluxe.com/job/Toronto-Senior-Project-Manager-Job-ON/1645806/164580616458062012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6383BR
Title System Analyst (Storage)
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


The System Analyst role is responsible for the design and deployment of technical solutions within the Network and Systems team. This role works closely with System Administrators and System Architects to ensure an optimal design is in place. System Analysts are responsible for the eMail, Web, and DNS infrastructures as well as backend support systems including storage and databases.

This System Analyst role will be responsible for various projects requiring a varied but in-depth knowledge in various areas typically associated with ISP. Experience administering systems in an ISP environment is a definite asset.

Required:

- Working programming/scripting knowledge (Perl, Bash)
- Advanced knowledge of Internet protocols (i.e. DNS, SMTP, POP3, IMAP, HTTP, HTTPS, NTP, LDAP)
- Advanced knowledge of Bind and Apache
- Knowledge of Enterprise Storage systems (SAN or NAS)
- Working knowledge of networking (TCP/IP, routing, subnets, etc.,)
- Working knowledge of SNMP
- Working virtualization knowledge (VMWare, Xen)
- Working knowledge with databases (MySQL or MSSQL)
- Working knowledge with SSL in a hosting environment.
- Must be adept at multitasking and prioritizing
- Must be able to work well under pressure
- Must be comfortable participating in technical meetings
- Must be capable of directing other technical workers both internal and external to Hostopia
- Must research and embrace new technologies pertinent to Hostopia’s needs
- Feel comfortable writing technical specs and technological manuals
- Ability to quickly asses technical issues and deploy appropriate solutions

Preferred:

- Advanced knowledge in an ISP environment

att]]>http://jobs.deluxe.com/job/Toronto-System-Analyst-%28Storage%29-Job-ON/1645808/164580816458082012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6377BR
Title Business Systems Analyst
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


The Business Analyst is responsible for being the key interface with Hostopia's wholesale customers for the purpose of building the BDR, Business Requirement Document which establishes the specs for all systems migrations and implementations for the Professional Services Teams.
- Responsible for interfacing with Hostopia's wholeasale customers to determine their requirements for the particular project they represent. The Business Analyst manages both complex and standard customer projects of four types; Organic - setting up the interface of new websites for new customers. Upgrade Projects - adding upgraded applications. Component Projects - adding new components to current Hostopia customer. Migration Projects - customer websites are migrated to Hostopia's system.
- Responsible for capturing, detailing, outlining and documenting all customer projects for the purpose of creating the BDR, Business requirement Document, which allows the Program Management and Project Administration Teams to proceed with the implementations, migrations and change processes required.
- Acts as a liaison between the Customer and Professional Services Team throughout the entire transitioning and or business process.
- Ensures that the communications between this function, Sales, the Program Management Team, the Project Administrative Team and the Customer are accurately communicated and completely and fully understood. Collaborates closely with the VP, Professional Services in this regard.
- Represents Hostopia.com as an industry leader to competitors, customers, suppliers, professional colleagues and employees. Keeps abreast of technology, industry, consumer, customer, legal developments or trends that may impact the Company. Maintains a high standard of personal professionalism.

Required:

- Bachelor’s Degree
- 5+ years experience in business analysis experience

Preferred:

- Business Analysis Certificate or equivalent experience

att]]>http://jobs.deluxe.com/job/Toronto-Business-Systems-Analyst-Job-ON/1645809/164580916458092012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6372BR
Title Territory Manager, Major Accounts - Toronto
Department Sales
Company Name Deluxe Corporation
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Territory Manager within the National Account organization is responsible for maximizing Deluxe's business at targeted accounts within defined geographic markets. He or she is accountable for growing Deluxe's wallet share within large accounts that already do business with Deluxe, and for capturing new business from customers that have not previously worked with Deluxe.

Through effective account planning and the demonstration of superior selling skills, the Territory Manager will broaden customer business relationships to encompass all appropriate solutions offered by Deluxe. Because the focus of the National Accounts organization is on the largest accounts within their industries, candidates must possess strong business skills in each of the areas detailed in the Accountabilities section below.

Typically, a Territory Manager will be responsible for a small number of incumbent accounts, and as such will also be expected to grow the number of customers within his or her territory. The business development activities expected of the role will require significant cold calling skills and a high level of tenacity.


Accountabilities:

- Business Acumen: Adept at identifying and exploiting new opportunities within a customer's enterprise that are outside of the traditional departments doing business with Deluxe. Builds and utilizes knowledge of current and future industry practices and trends to position Deluxe as a trusted advisor and critical business partner. Effectively and quickly uncovers and manages new business opportunities. Actively demonstrates knowledge of competition to proactively position Deluxe against competitive forces.
- Engagement with C-level Officers: Adept at overcoming institutional barriers designed to “protect” senior management from vendors. Able to effectively leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. Understands the roles of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
- Drive for Results: Focuses energy on high return opportunities and is comfortable cold calling. Consistently demonstrates a passion for growing the business. Executes against the plan, adjusting as appropriate or as the business climate dictates. Takes initiative to work independently with a vision of the end state in mind. Motivates self and others to achieve maximum results. Effectively utilizes available resources. Perseveres in the face of obstacles.
- Services and Technology Expertise: Adept at translating the abstract values associated with services into concrete advantages for the customer. Outwardly conveys confidence and enthusiasm about the service capabilities of Deluxe. Demonstrates a strong understanding of the technologies associated with Deluxe’s offerings. Establishes clear linkage between services/technologies and business needs.
- Planning: Defines and prioritizes both new account and expansion opportunities in ways that maximize Deluxe’s likelihood of success, revenue and profit. Focuses on promoting the solutions which meet the specific needs of each customer and are aligned with Deluxe's ability to deliver.
- Communication: Actively investigates the clients needs through effective questioning and listening skills. Delivers clear, concise presentations with enthusiasm and passion that demonstrate knowledge of the business product and/or services. Restates main concepts and gains agreement from clients on actionable next steps toward advancing a sale. Proficient in clear and concise written communication, both with internal and external business partners.
- Solution Knowledge: Has a broad understanding of all solutions offered by Deluxe and is able to effectively articulate the business value of each in ways that resonate with customers. Able to effectively engage solution specialists in ways that best serve the interests of customers.
- Experience Selling to Large Companies: Understands and effectively maneuvers through the politics associated with large companies. Able to address the complexities associated with the decision making process. Differentiates between supporters and detractors and appropriately addresses each. Understands and exploits the customer purchasing process.
- Negotiating: Exudes confidence and trustworthiness. Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations. Diffuses conflict in ways that create additional value and leads to new opportunities. Understands roles of all parties involved in a negotiation and anticipates their tactics, motivations, sensitivities, and intentions. Makes good decisions based on experience, wisdom, and thorough understanding of the situation.
- Relationships: Builds effective relationships and collaborates with peers, managers and co-workers across all Deluxe organizations. Openly communicates, provides timely feedback and shares ideas.

Required:

- Bachelor’s Degree or equivalent in sales experience
- 5+ years experience in direct sales to major/national accounts
- Experience in Print Industry
- Proven leadership and influencing skills
- Excellent written and verbal communication skills
- Strong consultative sales coaching/training skills; sales expertise/knowledge critical
- Strong interpersonal skills
- Ability to analyze data and results, identify trends and create plans for improvement
- Must be PC literate and have strong MS Office skills (Word/PowerPoint/Excel)
- Strong Account Management skills. Ability to create strategies and plans to maximize sales and retention performance of managed accounts
- Proven sales expertise
- Knowledge of Deluxe, its product lines and the business to business market desirable

Preferred:
]]>http://jobs.deluxe.com/job/Toronto-Territory-Manager%2C-Major-Accounts-Toronto-Job-ON/1645810/164581016458102012-03-05DeluxeSalesfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6382BR
Title Service Delivery
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


The Senior Systems Administrator role is responsible for the deployment and management of technical solutions within the Network and Systems team. This role works closely with other Systems Administrators and Systems Architects to ensure that optimal performance and SLAs are met. Systems Administrators are responsible for the eMail, Web, and DNS infrastructures as well as backend support systems including storage and databases.

This Systems Administrator role is specific to the email infrastructure and requires in-depth knowledge of MTA’s, Sendmail specifically and associated tools. Experience administering email for a large ISP is a definite asset.

Required:

- Advanced knowledge of Internet protocols (i.e. DNS, SMTP, POP3, IMAP, HTTP, HTTPS, NTP, LDAP)
- Knowledge of Bind and Apache
- Knowledge of Enterprise Storage systems (SAN or NAS)
- Working knowledge of networking (TCP/IP, routing, subnets, etc.,)
- Working knowledge of SNMP
- Working virtualization knowledge (VMWare, Xen, XCP)
- Working knowledge with databases (MySQL or MSSQL)
- Working knowledge with SSL in a hosting environment
- Must be adept at multitasking and prioritizing
- Must be able to work well under pressure
- Must be comfortable participating in technical meetings
- Must be capable of directing other technical workers both internal and external to Hostopia
- Must research and embrace new technologies pertinent to Hostopia’s needs
- Feel comfortable writing technical specs and technological manuals
- Ability to quickly asses technical issues and deploy appropriate solutions

Preferred:

- Working programming/scripting knowledge (C, Python, Perl, Bash)
- Advanced knowledge in an ISP environment administering eMail
- Advanced knowledge of Sendmail
- Advanced knowledge of POP/IMAP/SMTP protocols

att]]>http://jobs.deluxe.com/job/Toronto-Service-Delivery-Job-ON/1645812/164581216458122012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6380BR
Title Quality Assurance
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


The Quality Assurance Specialist is responsible for ensuring that assigned project(s) are subject to and can withstand rigorous testing and quality checks. The Quality Assurance Specialist executes testing regimens in accordance with established plans and thresholds to ensure that product offerings are release ready to the intended customer/user base.
- Ensures that all assigned projects are subject to the full scale of testing regimens during the development life cycle in a timely fashion. This includes conducting testing activities in accordance with the prescribed processes, procedures and methodologies; capturing, compiling and reporting quality metrics; reviewing feedback and reporting back to dev teams.
- Ensures the timeliness and completeness of each assigned project, product and program. Works to a through and detailed work plan.
- Collects, compiles and reports results to Development teams in clear, concise and instructional reports (verbal or written).
- Acts a technical response resource to issues highlighted by the PIGS ticketing system. Addresses assigned matters quickly, completely and to their full resolution.
- Conducts exploratory testing on new applications or systems. Seeks out, tests and assesses new methodology, technology or equipment.
- Participates as a technical resource in cross-functional project teams and decisions / meetings related to assigned projects . Ensures that the communications within and between multilingual project teams are accurately and completely translated and are fully understood..
- Occasionally conducts market and competitor analyses.
- Represents Hostopia.com as an industry leader to competitors, customers, suppliers, professional colleagues and employees. Keeps abreast of technology, industry, consumer, customer, legal developments or trends that may impact the Company.

Required:

- Bachelor’s Degree or equivalent in IT
- 3+ years experience in QA
- Knowledge of standard QA processes and procedures, proper testing practices, testing phases and documentation
- Must be adept at multitasking and prioritizing conflicting demands
- Must be at ease immersed in a technical environment: specs, articles and manuals
- Experience conducting technology Quality Assurance resources and processes including: regression testing, load/performance testing, browser compatibility testing, etc.
- Expertise in automated testing is an asset - i.e. Selenium and SOA Test
- Strong communication skills
- Strong Knowledge of how the internet works (DNS, TCP-IP, BGP, etc.)
- Knowledge of common programming methodologies (waterfall, agile, extreme, test driven development, etc.)
- Good understanding of different programming languages and platforms and their appropriate use to solve specific business problems
- Understanding of stage-gate product development process
- Understanding of web based GUI/UX design principles and terminology
- Understanding of back-end accounting and provisioning systems
- Knowledge of common system integration techniques and technology

att]]>http://jobs.deluxe.com/job/Toronto-Quality-Assurance-Job-ON/1645813/164581316458132012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6378BR
Title Project Systems Administrator
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:


The Project Systems Administrator is responsible for ensuring the customization, migration and implementation of standard wholesale Hostopia customers' Migration Projects. The Project Systems Administrator is responsible for working to appropriate plans, utilizing the appropriate tools and ensuring that the testing, priorities, timetables and thresholds are met. The manager ensures that the projects assigned are ready, appropriately documented and completed in accordance with the overall quality standards established by the company.
- Responsible for the customization, migration and implementation of wholesale customer Migration Projects which are deemed to be relatively standard in terms of size and complexity in both their design and on-going management.
- Manages customer projects of one type; Migration Projects - converting and migrating of customer websites to Hostopia's systems.
- Manages the quality and testing requirements, priorities and timelines for all assigned projects. Utilizing the appropriate plans and project management tools, is responsible for ensuring the success and completeness of each project.
- Ensures that the communications between this function, Sales, the Business Analyst, the Project Management team and the Customer are accurately, completely and fully understood. Collaborates closely with the Manager, Project Systems Administration and the VP, Professional Services in this regard.
- Represents Hostopia.com as an industry leader to competitors, customers, suppliers, professional colleagues and employees. Keeps abreast of technology, industry, consumer, customer, legal developments or trends that may impact the Company. Maintains a high standard of personal professionalism.

Required:

- Bachelor’s Degree
- 5+ years experience in Systems Administration
- Hardware, software, and network connection troubleshooting experience
- Strong written and oral communication skills
- Able to conduct research into networking issues and products as required
- Highly self-motivated and directed
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment

att]]>http://jobs.deluxe.com/job/Toronto-Project-Systems-Administrator-Job-ON/1645814/164581416458142012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6362BR
Title DBA Administrator
Department Operations
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

The Database Administrator provides network and system technical expertise and is responsible for ensuring that the performance of the current network infrastructure is maintained , for ensuring the successful integration of any new infrastructure elements and for the on-going administration of all support systems.


Accountabilities:

- Design database schemas, tables, procedures, permissions
- Design database architecture
- Set up and monitor back up and recovery
- Configure replication and clustering
- Implement security and encryption
- Analyze and tune databases and tables for faster performance
- Restore and repair corrupted tables
- Perform upgrades
- Develop database utilities and reporting
- Write scripts for reporting automation in Perl or PHP
- Provide 24/7 support for database emergencies
- Work closely with developers

Required:

- Bachelor’s Degree or equivalent years of experience
- Experience with Pearl

Preferred:

- MySQL]]>http://jobs.deluxe.com/job/Mississauga-System-Administrator-Job-ON/1641772/164177216417722012-03-05DeluxeOperationsfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6371BR
Title Documentations Specialist
Department Operations
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.


Accountabilities:

- Write functional and technical specifications. Study and analyze business requirements in order to create functional and technical specifications.
- Write user guides and help files.
- Ability to create and edit articles in Wiki.
- Ability to write RFPs (Response for proposals) focusing on the technical questions.
- Ability to work well with offshore teams.
- Review published materials and recommend revisions or changes in scope, format and content.
- Create diagrams for different types of documents such as procedures, functional and technical specifications, customer experience flows.
- Ability to create business process flows: use cases and customer scenario flows.

Write policies and procedures. Observe production, developmental, and experimental activities to determine operating procedure and detail.
- Manage and coordinate translations for different applications and systems. Coordinate and implement translations.
- Send customer notifications regarding system maintenance.
- Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
- Maintain records and files of work and revisions.
- Edit, standardize, or make changes to material prepared by other writers or establishment personnel.

Required:

- Visio, Robohelp, Sharepoint, Microsoft Office (Word, Excel, Microsoft Project), Open Office, Wiki
- Fast learner
- Take initiatives
- Work well under pressure and tight deadlines.
- Work with development team, program management teams and system admins]]>http://jobs.deluxe.com/job/Mississauga-Documentations-Specialist-Job-ON/1645816/164581616458162012-03-05DeluxeOperationsfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6386BR
Title Program Manager
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services.

For more information, visit www.hostopia.com.

The Program Manager a senior management role that requires an accomplished program manager who has successfully delivered similar programs in the past. The selected candidate is accountable for deploying cost effective, proactive processes and methods to achieve successful program performance, improvements in time to market, program delivery/commitment performance and cost.


Accountabilities:


The primary responsibility of the Program Manager is the successful delivery of Project Plan, including but not limited to the following:
- Ensuring that roles and responsibilities are defined, documented and understood across the program team and the business. Manage adherence to these.
- Providing day-to-day leadership of the project team members assigned to the project on a matrix managed basis, establishing and tracking performance against tactical objectives.
- Create and manage project plan to schedule ensuring that the plan is integrated and

a. Aligned throughout all of Deluxe. Ensure all dependencies and due dates are being met.

b. Work directly with client and their teams to manage the migration from Verio (billing integration; marketing; etc.)
- Identifying obstacles to effective operation of the project team and hence realization of the new product. “Real” and “nice to have” issues and work proactively with functional managers and executive management to ensure that “real” issues are not allowed to impact the program.
- Management and control of program scope – Define, implement and manage a change control mechanism addressing requirements driven by the product line and customer programs. Changes to scope require assessment for impact to the business case, cost, schedule and risk and require approval by the program steering group prior to implementation.
- Management and scheduling the performance of the program – Define, implement and manage a multi-level schedule solution for the program which meets the operational needs of the program team
- Leadership of risk management: Lead identification, assessment and quantification of risks
- Appropriate mitigation plans are in place for each and that these are effective
- Verification: for each identified deliverable from the program, ensure that a timely and robust integration

Required:

- 12+ years management experience in customer and/or services delivery, including staff and budget responsibility
- Bachelor's Degree in Business, Architecture, or Engineering
- Demonstrated ability and passion for successfully building organizations
- Demonstrated success using critical thinking to formulate strategic direction
- Drive the high level integration of project plans for areas such as infrastructure, staffing, technology etc.
- Demonstrated success managing multiple complex projects, juggling competing priorities, and meeting exacting deadlines
- Demonstrated success taking an organization through a period of change and growth simultaneously
- Drive the high level integration of project plans for areas such as infrastructure, staffing, technology etc.
- Demonstrated success managing multiple complex projects, juggling competing priorities, and meeting exacting deadlines
- Successful experience managing and scaling a geographically dispersed Support organization for a top tier Technology vendor, driving the execution of processes and programs through the delivery organization
- Strong leadership skills with proven ability to influence inside and outside of the organization at the highest levels to garner support
- Demonstrated success at skillful negotiation and strategy implementation
- Demonstrated success working in cross-functional teams in a dynamic organization requiring flexibility, patience, creativity, and the ability to adjust work style to match audience for unique business solutions and changing and/or conflicting priorities
- Strong written and verbal presentation and communication skills
- Demonstrated effective communication and strong executive presentation skills
- Excellent interpersonal skills will be needed in order to build strong relationships, particularly with field
- Up to 50% travel required

Preferred:

- Advanced business degree
- MS Project for managing

att]]>http://jobs.deluxe.com/job/Toronto-Program-Manager-Job-ON/1646623/164662316466232012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6331BR
Title Senior Level Developer
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

As a leader in cloud services, Hostopia's Research & Development group has delivered applications and services from the cloud to small businesses for over ten years.

Leveraging our multitenant LAMP based platform, we provide the world’s leading service providers with the applications, infrastructure, and support needed to offer their customers a fully branded suite of cloud services.

As a senior member of our Development team, we are looking to your strong programming ability to help advance our web, email, mobile, and IP PBX solutions.

You should love problem solving challenging technical issues. Coming up with new, elegant, and innovative solutions to these issues should be something you both excel at and enjoy. This includes, as an example, reverse engineering and customizing open source software, such as Apache, to achieve higher performance and security integrated tightly to our proprietary platform.

You will make it a personal goal to learn all aspects of Hostopia’s systems and you will learn and borrow from each experience and develop a curiosity and passion for understanding both the system architecture and design. Hostopia’s systems are based on open source and proprietary technology, which will give you the access, flexibility, and power to make changes in architecture and design at all levels to get the job done.

Some samples of the kind of things you could be working on:
-Some of the many APIs (REST, SOAP, and yes, we even have some using socket connections) used to manage customers, interact with databases, access email, etc…
-Some of the many web based applications, such as drag and drop website building tools, next generation control panels, and their underlying architecture
-IP PBX (Cloud based Fax to email) and digital document signing
-Mobile applications for managing PIM data on the iOS, Android, and BB

Hostopia provides a flexible work schedule, and great team environment.

Accountabilities
- Utilize standards-based, open-source development stacks and Hostopia’s proprietary platform as a base for your development work
- Analyze customer requirements and work with team members to produce detailed solution designs
- Work together with other development and infrastructure groups to produce holistically sound solutions

Required:

- 5-10 years working experience with object oriented programming
- Experience designing and developing client/server-side processing applications using C/C++, HTML, JS, jquery, and/or PHP
- Enjoy to learn new technologies, keep on top of emerging trends in application development, and have an open mind to considering different approaches to solving technical problems
- Experience developing complex data models with MySQL
- Experience implementing back-end functionality of a database-driven, multi-tiered, service-oriented architecture
- Post-secondary Technology Degree or equivalent experience
- Experience with Linux administration
- Strong communication (oral and written) with time management skills
- Excellent deductive and reasoning skills
- Must be able to multitask and work under pressure

Preferred:

- Deep knowledge of designing, coding, and maintaining SOAP/XML and REST based APIs
- IP PBX solutions and systems experience with setup, integration and maintenance
- Mobile application development across some of the following platforms: iOS, Android, BlackBerry OS
- UML design and implementation to standards
- User Interface design and development through web based applications
- Source code management frameworks such as SVN]]>http://jobs.deluxe.com/job/Toronto-Senior-Level-Developer-Job-ON/1566965/156696515669652012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6332BR
Title Program Manager
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

Accountabilities
- Manage the development process on specific applications and features from concept to launch and post launch maintenance
- Conduct competitive analysis before each development cycle to ensure our products meet the needs of our target segments
- Ensure development is in line with company wide goals and objectives
- Develop detailed project plans and manage all resources and deliverables associated with the development plan
- Act as an interface to internal groups outside of development around the programs you are responsible for
- Keep abreast of new technologies and market shifts which may impact development decisions
- Interact with strategic partners to gather product feedback and future requirements
- Perform product presentations for strategic partners and internal executives relevant to the
- Program Manager’s current product portfolio
- Measure project metrics and results to continuously improve specific areas of the project development process

Required:

- 5+ years experience working for an IT related company
- Excellent knowledge of hosted web services and the Internet itself
- Basic understanding of Hosting /Email /DNS architectures both UNIX (Sun and others) and Windows based
- Must have experience with Microsoft Project or other project tracking software
- Knowledge of common market research techniques and practices
- Knowledge of common QA processes and procedures
- Must have experience managing complex projects in an IT related field or company
- Familiarity with all common office software systems (Excel, Word, Powerpoint, Visio, etc.)

Preferred:

- Must be adept at multitasking and prioritizing
- Must be comfortable conducting high level product presentations
- Must have exceptional organization and tracking skills
- Must be able to work well under pressure
- Must be comfortable participating in technical meetings
- Must be capable of directing both high level technical and non technical teams
- Must be capable of working with local and remote teams
- Must be willing to research and embrace new technologies pertinent to your current projects
- Should feel comfortable reviewing technical specs, articles and technological manuals
- Must be comfortable with managing complex programs over lengthy development cycles
- Proven management skills]]>http://jobs.deluxe.com/job/Toronto-Program-Manager-Job-ON/1566967/156696715669672012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6339BR
Title Custom Design Consultant - Entry Level
Department Operations
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

We are offering the position of an Entry Level Design Consultant, with a focus on ecommerce primarily utilizing OsCommerce and the templates supported by Hostopia’s hosting packages. You will be the central point of contact between the customer and Website Experts. You will be required to work directly with the customer to gather information needed to produce a specification for the customer’s website and online store. You will control the design process and add design elements as required.

Accountabilities

The role is in a high volume production environment with a focus on customer service.

You do not have to do any cold calling or other telemarketing-type work. The customers will be delivered to you. They may already be sold or they may be highly qualified, requiring only some pricing information from you for additional functionality, which pricing only a design consultant can provide.

Required:

- Relevant website design degree or diploma from an established school
- 2+ years of website creation or similar industry experience
- Strong demonstrable verbal and written skills in English is essential. French is an asset but not required.
- Flash, DreamWeaver, PhotoShop, Adobe Illustrator
- General knowledge of PC Windows or Mac OSX
- Link to an online portfolio of past design work.
- Ability to hand-code HTML, CSS and PHP (basic)
- Some knowledge of PHP
- Knowledge of the principles of ecommerce implementation
- Knowledge of osCommerce or relevant ecommerce appliations
- Demonstrated experience in applying theories related to colour schemes, use of space, text placement, usability and visual flow
- Comfortable working independently, often with minimal supervision, while remaining able to adapt quickly to changing priorities and tight deadlines
- Excellent telephone manner
- Enjoy working in a team, building relationships and motivating others
- Detail oriented, innovative, creative and highly organized
- Accountable and reliable

Preferred:

- Call centre support experience is a definite asset
- Knowledge of Oscommerce and Pinnacle Cart
- JavaScript desirable
- Familiarity with W3C standards desirable
- Proven experience managing creative projects from start to finish is a definite asset
- Registered Graphic Designer designation (RGD) is an asset

Reporting

Complete weekly reports giving updated statuses for all projects that you are currently working on. You will also be required to inform your clients of the status of their projects through the DMS system which will be used during the design process.]]>http://jobs.deluxe.com/job/Toronto-Custom-Design-Consultant-Entry-Level-Job-ON/1574622/157462215746222012-03-05DeluxeOperationsfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6343BR
Title Senior Quality Assurance
Department Operations
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers and small business customers.

Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

Accountabilities

The member is a part of the Retail QA team which works on platforms directed at small business and end customers. The QA Specialist is responsible for testing Hostopia management solutions and products. He or she develops test documentation, analyzes and troubleshoots issues, documents testing activities, and works closely with QA Managers, Project Management, Development and software testing issues.
- Plan, develop, and execute tests against products assigned by the QA Manager
- Able to produce high quality test documentation including test records, test plans, and defect reports.
- Review product documentation and collateral as assigned.
- Adhere to company software testing and reporting standards.
- Verify ongoing product accuracy and functionality.

Interact with team members and other groups to troubleshoot and resolve quality defects and issues.
- Identify and clearly document errors and inconsistencies in the functionality, usability, and performance of the products.
- Perform statistical analysis on test results
- Applied knowledge of network environments
- Experience verifying ongoing product accuracy and functionality and boundary testing.
- Ability to ensure quality and timeliness of end results
- Able to prioritize and handle multiple tasks efficiently
- Able to accept responsibility for assigned tasks and complete them on schedule.
- Ability to ensure quality and timeliness of end results.
- Working with an offshore testing team an asset.

Required:

- Degree or diploma in Computer Science or Engineering or 5 years of software testing experience
- Applied knowledge of network environments
- Strong troubleshooting, problem solving, and analytic skills
- Strong teamwork, interpersonal, and communication skills
- Excellent attention to detail
- Strong time management skills
- Must be adept at multitasking and prioritizing
- Able to deliver results within assigned deadlines.
- Demonstrates flexibility, adaptability, and a positive attitude
- Able to establish and maintain effective working relationships across the organization, particularly with members of cross functional project teams
- Knowledge of Software Development Cycles (SDLC)
- Must have experience working on complex projects in an IT related field or company
- Familiarity with the HTTP protocols, REST and Web Services
- Experience with LAMP architectures and frameworks, specifically: PHP/ Perl/ HTML/ XML/ Ruby on Rails/ Apache/ Drupal
- Experience with Web Services and SOA
- Experience with MYSQL databases and SQL Queries
- Practical experience in Javascript, HTML, CSS, and overall presentation layer creation
- Experience using Defect Tracking tools such as Bugzilla/JIRA and Test Case Management Tools
- Experience with Agile methods of software delivery preferred
- Experience testing and verifying software deliverables for customer readiness
- Experience testing web-based applications
- Experience in automated testing such as Selenium and SOA test an asset
- Solid understanding of Hosting/Email/DNS architectures both UNIX and Windows]]>http://jobs.deluxe.com/job/Mississauga-Senior-Quality-Assurance-Job-ON/1576845/157684515768452012-03-05DeluxeOperationsfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6348BR
Title Infrastructure Technologist - Bilingual
Department Information Technology
Company Name NEBS - New England Business Services, Inc.
Location of Position Cambridge, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

New England Business Service, Inc. (NEBS), a Deluxe Company, is a leading supplier of products and services to more than 6,000,000 small businesses and home offices across North America. We leverage the expertise gained over more than a half century as a business-to-business market leader to accomplish our value proposition of letting customers buy when, where, and how they want, from experts who know their business, understand their needs, and simplify their office operations. To learn more, visit us at www.nebs.com.

Accountabilities

The Infrastructure Technologist is responsible, under the direction of the Director of Payroll Operations for the design, configuration, installation, maintenance, support, and security of the entire technological infrastructure that is used by the Payroll Service head office. This includes all hardware, local area networks, web servers, web application servers, and database servers as well as various types of operating systems software, middleware, application systems software and the security of client data. Further, the incumbent is responsible to assist in the administration control of logical access security, and change management for both operating and application software as well as interfaces of outsourced and third party operations and infrastructure. Within the scope of the role, the incumbent enforces compliance to stated policies and procedures while reviewing and maintaining the appropriate logs, documents and audit trails as proof of compliance. The position also monitors all infrastructure activity providing operational and technical support, as request by the Help Desk, to our clients.
- Participates in technology infrastructure planning, design and implementation including high availability and disaster recovery.
- Performs product research and evaluation and develops recommendations for Management approval.
- Assists in the development, implementation and monitoring of all infrastructure related initiatives.
- Maintains a high degree of physical security and safety of technology and processing environments.
- Ensures that all infrastructure processes and procedures are defined, documented measured and reviewed for relevance on a continuing basis.
- Monitors infrastructure performance to ensure achievement of service level objectives.
- Performs, under direct supervision, intrusions testing and maintains activity log.
- Participates in the management of the Change Management Process for all Application Systems enhancements and modifications. Enforces compliance to policy.
- Assists in providing after hour support in the event of a major failure. They can help out if questions are asked but for issues they can’t handle then he would contact the Manager.
- Maintains an accurate and up to date inventory of computer hardware, software and associated licenses.
- Facilitates follow up on related Help Desk activities and ensures that timely and effective resolutions are achieved.
- Reports on all System Modification Requests.
- Implements and maintains all authorized DAR. User profiles on all systems. Keeps audit logs on all activity.
- Within the scope of the position, analyzes and trouble shoots systems issues, and develops solutions and proposes remedial actions.

Required:

- Bachelor’s Degree or equivalent in Computer Science
- 0-2 years experience as an Infrastructure Technologist in a similar technical environment.
- 0-2 years project management experience
- 0-3 years experience working in a payroll services environment

Preferred:

- Knows fundamental concepts of the i5 operating systems running DB2, Websphere, hardware, server environments and applications with significant experience in performance monitoring, capacity planning, trouble shooting, system management and administration.
- Knowledge in planning, implementation and optimization of i5 hardware and software including BRMS, HMC and LPAR.
- Strong knowledge in planning, implementation and optimization of Windows based hardware and software.
- Knowledge in planning, implementation and optimization of Websphere Application Server
6.0 or higher.
- Knowledge in planning, implementation and optimization of Linux.
- Knowledge of TCP/IP and standards services such as Telnet, FTP, SSH2, SMTP, DNS, Routing, Firewalls and Subnetting.
- Strong analytical skills.
- Strong oral and written communication skills
- Strong time management and organizational skills.
- Demonstrated project management skills.
- Ability to work independently or in a collaborative, interdepartmental environment]]>http://jobs.deluxe.com/job/Cambridge-Infrastructure-Technologist-Bilingual-Job-ON/1596409/159640915964092012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSCambridge, ON, CAReq ID# 6344BR
Title Senior Linux Systems Administrator
Department Information Technology
Company Name Hostopia
Location of Position Mississauga, ON Canada
State Ontario

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers.

Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

The successful candidate will need to have an excellent understanding of the Linux/Unix environment and be experienced using the command line. Extensive knowledge of standard system tools with the ability to use them to automate complex system tasks. Experience in a large networked environment with good understanding of network fundamentals is essential as is knowledge of network file systems and storage options.

Working as part of the IT team the Linux systems administrator will be responsible for day to day support of Migration systems and users as well as helping develop the tools and systems required by the R&D teams.

The Linux Systems Administrator will also play an essential role in the monitoring and management of the IT infrastructure and Data and assets as well as ensuring compliance with security policies and software licensing.

Working closely with research project teams the role will provide support and advice across a broad range of IT, and where appropriate, to participate in and/or lead projects relating to research that would require the development of IT systems to achieve project goals.

Accountabilities
- Work as part of a small team the Linux Systems Administrator will have primary responsibility for the diagnosis and resolution of problems, within a timely manner and to a professional standard.
- Provide technical advice and guidance to ensure effective solutions are delivered and can be integrated into the existing research platform from which the projects work.
- Pro-actively highlight and address potential problems and investigate solutions in conjunction with the Head of Research Platforms and the rest of the IT support team.
- Work as part of a close-knit team, encouraging the team ethic and the resulting synergy.
- Occasionally work evenings and weekends to facilitate solutions when necessary, eg where downtime or deadlines demand.
- Document solutions and to ensure others are informed of changes and developments.
- ‘Own’ problems and see them through to completion and keeping parties involved informed at all stages.
- Attend liaison meetings as required to share information regarding IT changes and developments and to gather information about future needs of the projects.

Required:

- Expertise in shell scripting, BASH, AWK, SED, PERL, PYTHON, ASP, MYSQL, MSSQL and ColdFusion.
- Extensive knowledge and proven experience of installing and supporting many Linux distributions.
- Extensive knowledge of standard system tools with the ability to use them to automate complex system tasks.
- Extensive knowledge of physical networking and network protocols, services and security including: TCP-IP, Switching, Routing, VLAN’s, VoIP, DNS, DHCP, LDAP, Kerberos, NFS and Samba.
- Extensive knowledge of LAMP based development processes and infrastructure (Linux, Apache, Shell Scripting, MySQL, and PHP).
- Development experience in any of the object oriented programming language and experience in Software Design and Design Patterns.
- Good understanding of file systems including ZFS and the various RAID options available.
- Experience installing and maintaining revision control systems including Git and Subversion.
- Knowledge and experience running apache web server software and related modules.
- Knowledge of other operating systems including Solaris, Mac OS X and Windows and how they interoperate would be an advantage.
- Excellent customer service skills with the ability to deal with matters in a professional and friendly manner.
- Ability to apply analysis skills and problem-solving techniques to situations to provide fast and effective solutions.
- Good interpersonal, influencing and customer liaison skills together with a confident approach to difficult situations.
- Ability to prioritize workload effectively and work well under pressure.
- Ability to work on your own initiative.
- The ability to comprehend and communicate clearly and effectively on a wide range of technical issues with people at all levels.
- To be able to identify customers' requirements and recognize how best these may be met with available resources, timescales and skills.
- Experience of diagnosing and fixing technical problems across a variety of hardware platforms]]>http://jobs.deluxe.com/job/Mississauga-Senior-Linux-Systems-Administrator-Job-ON/1596410/159641015964102012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6345BR
Title Senior Technical Project Manager
Department Information Technology
Company Name Hostopia
Location of Position Mississauga, ON Canada
United Kingdom
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers.

Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

Globally expanding SAAS Company seeks progressive Senior Technology Project Manager. Candidates must have outstanding technology project management skills. This role oversees all project cycle phases of a rapidly expanding, multi facility infrastructure servicing millions of small business users. The effective coordination of Global partners, North American, European and offshore team members is key to ensuring successful delivery of projects. Every day the online needs of millions of small businesses change and expand. The right candidate will relish the opportunity to meet and exceed the expectations of this market in a global setting.

We are looking for an experienced individual who possesses a strong passion and enthusiasm for quality project management to join our Professional Services business unit. This position is a client facing position which will be responsible for the coordination and completion of multiple projects while mitigating risks and schedule slippages. This position will interact with all functional departments including support, accounting, marketing, software development and systems to coordinate projects with significant inter-departmental dependencies. We are looking for an experienced Project Manager with a solid foundation in web-based application development.

Accountabilities
- Manage multiple projects by establishing direction, aligning people and resources to produce the required deliverables on time and on budget.
- Develop tactical, strategic plans and milestones to achieve the vision of products roadmap.
- Constantly monitor and report on progress of all projects within the Domains business unit to appropriate stakeholders.
- Develop a common understanding of priorities for multiple complex projects spanning multiple business units.
- Plan and schedule project timelines and track project deliverables.
- Schedule and facilitate project meetings, record meeting minutes and follow-up on action items.
- Proactively manage changes in project scope, identify potential crises and devise contingency plans.
- Identify and resolve issues and conflicts within the project team.
- Engage appropriate management and resources to unblock project issues.
- Set and continually manage project expectations with team members and other stakeholders.

Required:

- At least four year university degree required, Computer Science or Information Technology focus preferred.
- Project Management Professional (PMP) certification preferred.
- At least 5 years of project management experience.
- Ability to conceptualize, coordinate and deliver multiple projects of varying complexity on time and within budget within a high growth, high change environment.
- Detail oriented, self-motivated and highly organized with strong problem solving skills.
- Exercises an appropriate level of courtesy, tact, and professionalism in written and oral communications.
- Excellent time management and multitasking skills.
- Promotes open communication and dissemination that ensures others are adequately informed to make high quality decisions.
- Hands on team player attitude in tackling tactical and strategic work.
- Reacts to project adjustments and alterations promptly and efficiently.
- Ability to elicit cooperation from a wide variety of sources, including upper management and other business units.
- Familiar with Internet protocols, services and technologies (e.g. HTML, FTP, HTTP, HTTPS, DNS, TCP, IP, BGP, MX record, email systems, domain registration, etc.).
- Expertise with Microsoft Office, Microsoft Project and Microsoft Visio.]]>http://jobs.deluxe.com/job/Mississauga-Senior-Technical-Project-Manager-Job-ON/1596411/159641115964112012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSMississauga, ON, CAReq ID# 6347BR
Title Unix Systems Administrator
Department Information Technology
Company Name Hostopia
Location of Position Toronto, Ontario, Canada
State Ontario
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Hostopia, a Deluxe Company, is a leading provider of web services that enable small- and medium-sized businesses to establish and maintain an Internet presence. The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers.

Hostopia's customers purchase their web services on a wholesale basis and resell these services under their own brands to small- and medium-sized businesses. The company provides customers with the technology, infrastructure, and support services to enable them to offer web services, while saving them research & development as well as capital and operating costs typically associated with the design, development, and delivery of web services. For more information, visit www.hostopia.com.

Hostopia is a globally expanding SAAS Company with multiple Data Centres across North America and Europe offering a wide variety of Business Software Platforms and Applications. We are seeking individuals eager to manage our continued expansion across the world.

The company's customers are communication services providers, including telecommunication carriers, cable companies, Internet service providers, domain registrars, and web hosting service providers. We provide customers with the technology, infrastructure, and support services to enable them to offer web services.

Accountabilities

The Unix Systems Administrator role is responsible for the deployment and management of technical solutions within the Network and Systems team. This role works closely with other Systems Administrators and Systems Architects to ensure that optimal performance and Service Level Agreements (SLAs) are met. Systems Administrators are responsible for the eMail, Web, and Domain Name System (DNS) infrastructures as well as backend support systems including storage and databases.

This Unix Systems Administrator role is specific to the email infrastructure and requires in-depth knowledge of Mail Transfer Agents, preferably Sendmail and associated tools. Experience administering email for a large Internet Service Provider (ISP) is a definite asset.

Required:

- Knowledge in an ISP environment administering eMail
- Knowledge of Sendmail
- Knowledge of POP/IMAP/SMTP protocols
- Linux, Apache, My SQL, PHP (LAMP)
- Knowledge of Enterprise Storage systems (SAN or NAS)
- Adept at multitasking and prioritizing
- Able to work well under pressure
- Comfortable participating in technical meetings
- Capable of directing other technical workers both internal and external to Hostopia
- Research and embrace new technologies pertinent to Hostopia’s needs
- Comfortable writing technical specs and technological manuals
- Ability to quickly asses technical issues and deploy appropriate solutions]]>http://jobs.deluxe.com/job/Toronto-Unix-Systems-Administrator-Job-ON/1596412/159641215964122012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSToronto, ON, CAReq ID# 6349BR
Title Search Engine Optimization Specialist
Department Marketing
Company Name Deluxe Corporation
Location of Position Groton, MA
Shoreview, MN
State Massachusetts
Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The SEO Specialist's role is to ensure Web properties and digital/social assets meet optimal architecture, link, and design criteria of the latest search engine algorithms to improve accessibility, visibility, rank, and relevance in search engines over time. This includes working with search strategy to leverage keyword research and intelligence to inform new content and optimization recommendations for assigned projects. The SEO Specialist is also responsible for collaborating with the user experience, creative, technical, and client-side teams to ensure that all projects are built utilizing SEO best practices. The SEO Specialist is the tactical force driving the search strategy. The SEO Specialist will be responsible for the creation and review of the following deliverables: page selection strategy, page titles, meta-descriptions, meta-keywords, alt-text and more; while mapping keywords to the most appropriate pages for the terms and monitoring keyword performance on an ongoing basis. The SEO Specialist may work in collaboration with SEM managers/specialists to ensure the right words are visible for the best performing pages. Furthermore, the SEO Specialist will also be responsible for conducting technical Web site audits, template optimization on wireframes, information architecture optimization, social media optimization, external linking analysis and tactical linking plans. The SEO Specialist's role will be a highly visible role in the company, responsible for interfacing with teams across the enterprise with professionalism and integrity.


Accountabilities:

- Identify new opportunities and make recommendations to improve organic rankings and traffic on all Deluxe web properties leading to significant revenue and lead generation opportunities
- In support of all Deluxe Web properties, conduct keyword research/reporting utilizing current SEO reporting and analytics tools, such as Omniture, Google, Bing, Adgooroo and others
- Leverage KW research, social media data and search data to make tactical SEO recommendations and incorporate business goals into all strategic SEO documents
- Analyses of keyword research findings related to content gap analysis, visibility, and business goals and communicate results across the enterprise
- Provide on-page optimization recommendations for all Deluxe Web properties
- Perform internal and external link analysis/reviews as well as technical website audits making recommendations to improve rankings and quality scores for all Deluxe Web properties
- Perform information architecture and user-experience analysis leading to improved rankings and quality scores for all Deluxe Web properties
- Review the competitive search landscape through keyword visibility analysis
- The SEO Specialist is responsible for keeping up-to-date on search and social media news and trends. This includes reading industry blogs, participating in on-line community/forum discussions, and attending conferences (as applicable)

Required:
- Bachelor’s Degree
-4+ Years of Search Engine Optimization strategy and execution
- Knowledge of HTML, CSS , AJAX , JavaScript and Flash
- Strong knowledge of leading search algorithms
- Experience with leading search engine ranking, traffic and analysis software
- Strong mathematical, analytical and writing skills

** Please visit our Facebook page and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com
- Ability to summarize and present analytical reports
- Awareness of search trends and needs
- Ability to think critically and independently
- Strong client facing skills and high comfort level presenting to both clients and other internal teams
- Well spoken and articulate with strong interpersonal skills
- Passionate about digital and interactive marketing strategies and integrated marketing
- Able to work on multiple assignments at once
- Ability to work well under pressure and deadlines
- Motivated, self-starter
- Experience/Curiosity for conducting and analyzing digital and web research
- Solid proficiency working with research and data-intensive initiatives, including development and use of spreadsheets, pivot tables
- Strong data visualization skills
- Ability to present thoughts both verbally and visually through the use of PowerPoint, Excel and Word
- Team player with willingness to ask questions and make mistakes

Preferred:


Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Groton-Search-Engine-Optimization-Specialist-Job-MA-01450/1598359/159835915983592012-03-05DeluxeMarketingfull-timeUSDstarting0BSGroton, MA, USReq ID# 6273BR
Title Financial Analyst-Lead
Department Accounting/Finance
Company Name Deluxe Corporation
Location of Position Groton, MA
Shoreview, MN
State Massachusetts
Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

This Lead Financial Analyst will support SBS NA America Marketing and eBusiness by providing analysis, financial guidance and decision support analysis.  

Provide financial guidance and decision support analysis for NA Marketing, eBusiness/ Direct Online Channel. Partner with group leaders to develop strategies and processes to provide efficient and effective support of the business strategies.

Responsible for the review and analysis of the line item expenses in NA Maketing, Direct Channel Online/eBusiness. Help develop the process to accurately record expenses in the correct cost center. Provide analysis, insight and guidance to segments and group leadership in the development of the P&L. This includes actuals, forecasts, budgets, and strategic plans.

Develop processes, procedures, measures and reporting as appropriate for tracking and managing the costs of Direct Online Channel/eBusiness - Key Business Drivers.

Play key role in weekly/monthly reporting and analysis of all Online DMA spend.

Provide support to key projects.

Work closely within the SBS finance team in partnership strategies and programs into execution plans that drive results using Return on Investment (ROI) modeling.

Manage allocated expense process related to eBusienss to/from other SBS sales channels.

Support the migration of legacy sites, as needed, with financial analysis and key performance metrics.

Provide ad hoc analysis as required.     

Perform SOX, Compliance and Control functions as required.     

Required:
Bachelors or equivalent in Finance or Accounting plus 5-8 years experience in financial analysis and/or business support.

Outstanding technical skills, including Microsoft Suite, Cognos and SAP

Excellent communication skills, both verbal and written

Comfortable in a deadline oriented environment, working well under pressure

Ability to collaborate with all levels of the organization

Ability to work independently within a goal driven team

MBA preferred
Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Financial-Analyst-Lead-Job-MN-55126/1524557/152455715245572012-03-05DeluxeAccounting/Financefull-timeUSDstarting0BSGroton, MA, USReq ID# 6114BR
Title CRM Salesforce Analyst - Small Business
Department Operations
Company Name Deluxe Corporation
Location of Position Groton, MA
Kansas City, KS
Lenexa, KS
Los Angeles, CA
Remote
Shoreview, MN
State California
Colorado
Kansas
Massachusetts
Minnesota
Remote
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies...the creativity and the sense of possibility here are what you'd expect at a start-up. Yet, we offer all the resources and strength of a well established, publicly traded company.

How strong are we? From locations across the United States, Canada and Ireland, we serve nearly four million small businesses, more than 6,400 financial services companies and nine million individual consumers.

As we move forward to our new future we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. This calls for an environment that is dynamic, not bureaucratic. A structure that is rewarding, not routine.

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is just the place for you to actively build your future.

As the CRM Salesforce Analyst - Small Business, you will facilitate business initiatives by acting as the liaison between business and technology. Formulates and defines system’s scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements in an effort to align information technology solutions with business initiatives. With this knowledge, develops or modifies information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Works in some phases of systems analysis and considers the business implications of the application of technology to the current and future business environment.


Accountabilities:

- Ensures efficient, effective utilization of Salesforce for all business segments
- Listens to user requirements and translates them into meaningful specifications and implementations
- Employs agile development work methodology along with the desire to deliver solid solutions in a timely manner
- Analyzes Salesforce configuration and make recommendations on best practices and process improvements
- Customize Salesforce fields, page layouts, record types, reports and dashboards
- Maintain users, roles, security, profiles, workflow rules etc
- Manage mass imports and exports of data
- Design and build custom objects
- Facilitate requirements gathering and prioritization with business users
- Provide on-going support and system administration to quickly fix production issues
- Develop custom code to meet user requirements
- Act as the primary point of contact for Salesforce.com users
- Understand the goals of our organization and help develop and document a clear vision for the use of Salesforce.com

Required:

- Bachelors degree or equivalent
- 3 – 5 years experience of experience in Sales Operations or other related fields.

Ability to seek and obtain relevant information needed by the business for decision making.
- Ability to develop good relationships with team members as well as across the business.
- Demonstrated ability to accomplish goals.
- Proven strong analytical technical and ability.

Preferred:
candidates will have experience with salesforce.com

Please check out this role and join our Facebook Careers Page at http://www.facebook.com/deluxecareers
to get updates, ask questions, and better understand our culture or visit us at jobs.deluxe.com.

EOE

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Groton-CRM-Salesforce-Analyst-Small-Business-Job-MA-01450/1420579/142057914205792012-03-05DeluxeOperationsfull-timeUSDstarting0BSGroton, MA, USReq ID# 6187BR
Title HR Generalist
Department Human Resources
Company Name Deluxe Corporation
Location of Position Mountain Lakes, NJ
State New Jersey
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The HR Generalist provides frontline, day to day support in administering human resources policies and programs covering a broad range of HR issues which may include staffing, employee relations, training and development, performance management, compensation, benefits, diversity initiatives, policy interpretation and HRIS reporting.


Accountabilities:

- Day-to-day administration of policies and the implementation of selected human resources programs covering several or all of the following: staffing, employee relations, training and development, performance management, compensation, benefits, diversity initiatives, policy interpretation and HRIS reporting.
- Supports exempt and non-exempt recruiting efforts. Sources and screens applicants, schedules, and interviews as necessary. Provides critical feedback on candidates and skill sets against job requirements. Assists to onboard new employees and conducts New Hire Orientation.
- Responds to employee inquires regarding policy and procedure, benefits, performance management and ensures compliance with internal controls and code of conduct requirements.
- In partnership with the corporate Leave Administrator, oversees leave programs for assigned client group, including Disability, Family and Medical Leave, Sabbaticals and Workers Compensation.
- Generates reports from HRIS system to provide key information to HR Manager and assigned client group. Ensures accuracy and integrity of system data.
- Facilitate and/or coordinate employee development training to meet immediate and future needs.
- Plans and coordinates employee engagement and diversity initiatives and activities.

Conducts exit interviews; compile and present data to HR Manager.
- May conduct employee investigations, where appropriate and as directed, including compiling documentation and conducting a review with HR Manager.

Required:

- Bachelor’s Degree or equivalent experience
- 1-2 years of relevant HR experience
- Solid knowledge of federal, state and local employment laws and regulations

Preferred:

- Strong consultative and relationship building skills.
- Must have proven experience in employment and selection, training, managing change initiatives, and leadership development.
- Must possess strong assessment and decision making skills, and an outstanding ability to influence and build relationships within the organization and externally.
- Strong interpersonal skills and a demonstrated ability to listen.
- Must have flexibility in scheduling, since there will be times where it will be required to be present during third shift for meetings, training, and other activities requiring HR presence.
- Flexibility, ability to change priorities quickly, and capacity to handle multiple projects.
- Demonstrated ability to exercise good judgment.

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Mountain-Lakes-HR-Generalist-Job-NJ-07046/1471402/147140214714022012-03-05DeluxeHuman Resourcesfull-timeUSDstarting0BSMountain Lakes, NJ, USReq ID# 6402BR
Title Sales Account Executive
Department Sales
Company Name Deluxe Corporation
Location of Position Charlotte, NC
State North Carolina
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Deluxe is Hiring Sales Account Executives

Join our team and enjoy some of the best benefits in the market

We are looking for dynamic, energetic, innovative, hard working, positive, Internet savvy, possibility thinkers with a burning desire to succeed to join our team.

Our Work Environment – Fun. Energetic. Competitive. Fast Paced. Passionate.

Part of a larger organization with more than 5,500 employees, Deluxe Small Business Services helps our clients grow their businesses through a wide range of innovative products and services. We specialize in the essentials for small business including: Search Engine Marketing on Google, Yahoo and Bing, Search Engine Optimization, Website design and hosting, Local listings on powerful sites so you can be found, Social Media programs on Facebook that build your following and brand, Logo Design, E-Mail Marketing and more… If you are an inspiring sales professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader. If you are a smart successful competitively passionate individual with the desire to become a leading sales professional – we can train you for this position.

Deluxe is known for one of the most competitive benefits/total reward plans in the market today. Our Sales Account Executives will earn base salary plus aggressive performance based commission pay. You supply the hard work and passion to succeed and we provide the opportunity.


Accountabilities:

- Account Acquisition: Outbound phone prospecting of assigned leads in specific geographic areas and verticals throughout the U.S. Deluxe currently has over 4 million small business customers.
- Account Development: Grow the accounts you acquire with additional products for the Deluxe portfolio.
- Consultative Sales Process: Conducts thorough needs assessment, product presentations, make custom recommendations and utilize closing skills via a webinar platform.
- CRM: Ability to learn salesforce.com and other web based tools for lead tracking, order processing and customer follow-up.
- Product and Service Knowledge: Expected to be knowledgeable in or learn SEM, SEO, websites, local listing products, social media and etc. (Google Certification will be provided during training)

Required:

- Excellent phone, presentation and written communication skills
- Business to business phone experience preferred, preferable in local advertising (SMB)
- Search Engine Marketing and Social Media fluent
- PC proficiency required: both Windows and web applications.
- Ability to multi-task
- Proven and documented history of success or achievement
- Highly motivated with a strong work ethic and impeccable ethics
- Proficient with Excel, PowerPoint, and Word or Google Docs

Preferred:

- Bachelor’s Degree

At Deluxe Corp, we are a true emerging media company. We are like a high tech marketing start-up with the security and base of a 100 year old organization!

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Charlotte-Electronic-Media-Sales-Representative-Job-NC-28201/1661786/166178616617862012-03-05DeluxeSalesfull-timeUSDstarting0BSCharlotte, NC, USReq ID# 6414BR
Title Sales Director
Department Sales
Company Name Deluxe Corporation
Location of Position Charlotte, NC
State North Carolina
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

As Sales Director, you will lead a new online advertising sales office in Charlotte, North Carolina. Seeking a dynamic leader with solid knowledge of SEM, SEO, and online media.

In this role, you will lead an office of about 25 sales reps and two sales managers. Your team will sell Deluxe's plethora of advertising services including SEM, SEO, websites, local business listings, logo design services, email marketing, social media programs, and more. This is a new east coast office in an existing organization with current west coast and Midwest offices so you will build your team from scratch, hiring your managers and sales force with help from our team. You will be housed in a first class existing Deluxe facility.

At Deluxe Corp, we are a true emerging media company. We are like a high tech marketing start-up with the security and base of a 100 year old organization!

Required:

- Bachelors degree or equivalent experience
- 5-10 years sales management experience
- Has led a B to B sales office/region with at least 2 years of sales manager direct reports
- Understanding of electronic media
- Strong platform skills
- Impeccable communication skills
- Skilled recruiter, interviewer, teacher, trainer, motivator and coach

Preferred:
- Inside sales management

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Charlotte-Sales-Director-Job-NC-28201/1668414/166841416684142012-03-05DeluxeSalesfull-timeUSDstarting0BSCharlotte, NC, USReq ID# 6166BR
Title Customer Technical Solutions Analyst - Banker's Dashboard
Department Operations
Company Name Bankers Dashboard
Location of Position Stockbridge, GA
State Georgia
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Banker's Dashboard, A Deluxe Company is currently seeking a Customer Technical Solutions Analyst in our Stockbridge, GA location.


Accountabilities:


This role is responsible for Banker/Customer support on technical issues. This includes troubleshooting/identification of problems and designing solutions where some creativity may be required.
- Support Bankers/Customers on a variety of technical issues. Develop strong, credible relationships through responsiveness and ability to solve issues.
- Track, update and resolve support cases submitted by customers.
- Oversee daily updates of Bankers/Customers data files working to resolve any ongoing exceptions.
- Identify, advise and design solutions for operational issues in Banker/Customer computer system as it relates to the application or file transfers.
- Participate in executing special requests for reloading history files for existing clients. Identify and correct or advise on operational issues in client computer systems as it relates to file transfer or the application
- Analyze and manipulate data, applying critical thinking skills to issue for best resolution.

Required:

- Bachelor’s degree or equivalent in Business or Computer Science
- 1-2 years experience in Customer Technical Support
- Ability to adapt quickly to Banker's Dashboard processes and tools.
- Ability to building credible working relationships with external customers
- Ability to work independently and efficiently to meet deadlines
- Ability to promptly answer support related e-mails, phone calls and other electronic communications
- Self motivated, detail-oriented and organized
- Experience with computer hardware and software issues
- Proficient in internet related applications such as document programs, File Transmission Portal (FTP) clients and web browsers
- Excellent communication (oral and written), interpersonal, organizational and presentation skills
- Knowledge of standard office software, document conversion software and internet related software

Preferred:

- Should have an understanding of FTP transfer software

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Stockbridge-Customer-Technical-Solutions-Analyst-Banker's-Dashboard-Job-GA-30281/1457330/145733014573302012-03-05DeluxeOperationsfull-timeUSDstarting0BSStockbridge, GA, USReq ID# 6390BR
Title Bilingual Support Supervisor, Spanish
Department Customer Care/Contact Center
Company Name Hostopia
Location of Position Fort Lauderdale, FL
State Florida
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This position will provide support to our Hostopia partners to translate Spanish / Portuguese technical support tickets and emails to the technical support team and technology staff to resolve. The supervisor will ensure all agents adhere to the mandatory troubleshooting steps to isolate issues and document for Tier 2 support agents to resolve further. The supervisor will monitor all agent activity and report daily/weekly to the call center general manager. The supervisor will also attend daily and/or weekly conference calls with the call center leadership team. The supervisor may also work directly with the partner via conference calls and email.


Accountabilities:

- Excellent oral and written communication skills in English and Spanish / Portuguese are essential
- Provide strong customer centric focus, ability to understand and prioritize customer needs
- Support and Maintain an above average of 80% service level and provide reports to call center general manager
- Demonstrate exceptional organizational, problem solving, communication and effective listening skills
- Strong understanding of web design, hosting, domain services terminology along with an understanding of networking and internet protocol
- Call center supervising experience preferred

Required:

- High School diploma
- 3+ years of related work experience.
- Previous leadership experience
- Provide Tier 1 technical assistance via telephone, email, and/or chat
- Fluent in English and Spanish
- Strong written/verbal communication skills
- Ability to understand, translate and clearly articulate technical issues through written documentation
- 1-2 years technical support call center experience - preferred in the web hosting industry

Preferred:

- Fluent in Portuguese

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Fort-Lauderdale-Bilingual-Support-Supervisor%2C-Spanish-Job-FL-33301/1647150/164715016471502012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSFort Lauderdale, FL, USReq ID# 6387BR
Title Bilingual Support Agent, Spanish
Department Customer Care/Contact Center
Company Name Hostopia
Location of Position Fort Lauderdale, FL
State Florida
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This position will provide support to our Hostopia partners to translate Spanish / Portuguese technical support tickets and emails to the technical support team and technology staff to resolve. The agent will go through mandatory troubleshooting steps to isolate issues and document for Tier 2 support agents to resolve further. Agent may have direct verbal/written communication with our partners.


Accountabilities:

- Excellent oral and written communication skills in English and Spanish and/or Portuguese are essential
- Provide strong customer centric focus, ability to understand and prioritize customer needs
- Support and Maintain an above average of 80% service level
- Demonstrate exceptional organizational, problem solving, communication and effective listening skills
- Strong understanding of web design, hosting and domain services terminology
- Strong understanding of networking and Internet protocol

Required:

- HS Diploma or equivalent
- 3+ years experience
- Provide Tier 1 technical assistance via telephone, email, and/or chat
- Fluent in English and Spanish
- Strong written/verbal communication skills
- Ability to understand, translate and clearly articulate technical issues through written documentation
- 1-2 years technical support call center experience - preferred in the web hosting industry

Preferred:

- Fluent in Portuguese

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Fort-Lauderdale-Bilingual-Support-Agent%2C-Spanish-Job-FL-33301/1646622/164662216466222012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSFort Lauderdale, FL, USReq ID# 6376BR
Title VP, Controller & Chief Accounting Officer
Department Accounting/Finance
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future. Are you the next Vice President, Controller and Chief Accounting Officer?


Accountabilities:


Leads the accounting and shared services financial support functions while serving as a member of the Finance Leadership Team. Responsible for approving and maintaining all accounting policies and practices. Ensures a robust and adaptable internal controls environment for the corporation including reporting out to the Executive Leadership Team and Audit Committee. Coordinates the audit work for the corporation including but not limited to external reports, benefit plans, and other related items. Maintains and monitors the capital spending and operating plans through regular reporting and meetings with leadership. Facilitates the annual operating planning process along with the monthly forecasting process including P&L, balance sheet, cash flow, and other key operating metrics. Responsible for the accounting close process as well as the internal reporting systems. Produces external reports for SEC compliance. Develop best practices while leading and leveraging the shared services finance functions. Manage the finance functions that support fulfillment, IT, HR, Finance, real estate, and other corporate areas.
- 25% Lead the external reporting/internal controls/external audit processes for the organization. Coordinate with external auditors, ensure proper SEC filings, reports to the Audit Committee
- 25% Lead the AOP/forecasting process. Produce consolidated reports and facilitate the monthly review processes. Meet with leadership to review performance vs expectations. Builds reporting for the BOD on financial performance and outlooks.
- 25% Lead the financial support for the shared service organizations. Partner with ELT members and ensure delivery of operating and financial results for areas representing over $600M of spend annually.
- 15% Identifies and develops best practices for the shared service finance functions. Responsible to support and at times lead the project work for finance and our financial systems. Continue to leverage the shared services environment for the organization.
- 10% Responsible for the development of finance team that reports through the controllership, including staffing, performance management, training and career-pathing.

Required:

- BA/BS in accounting or finance
- Fifteen plus years of financial experience
- Supervisory/management experience.
- Experience with complex accounting issues; operating, designing decision support tools; handling large projects with solid deadlines; and managing professional employees.
- Ability to deal with technical complexities, demonstrated financial modeling skills, and a commitment to continuous process improvement.
- Must be articulate in presenting to senior management and the Audit Committee and be comfortable driving operating results.
- Proven analytical and interpersonal communication skills
- Proficiency with various PC applications, database software knowledge, advanced spreadsheet skills
- Drive for results, business judgment, developing others, strategic agility, interpersonal and organizational effectiveness

Preferred:

- CPA, MBA designations
- 8-10 years of public accounting experience in a national / international firm, extensive experience working with / at public companies and experience driving operating results

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-VP%2C-Controller-&-Chief-Accounting-Officer-Job-MN-55126/1645815/164581516458152012-03-05DeluxeAccounting/Financefull-timeUSDstarting0BSShoreview, MN, USReq ID# 6410BR
Title Inside Sales Representative
Department Customer Care/Contact Center
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional
Job Description Innovative. Hard working. Honest. Entrepreneurial. These are the words our customers and employees use when they talk about Deluxe. With a 90-year award-winning history of excellence, we continue building on our legacy as one of the top check producers in the North America recognized as a trusted and valued advisor to financial institutions and small businesses.

With more than 5,000 employees, Deluxe helps our clients grow their businesses through a wide range of innovative products and services in fraud prevention, customer loyalty and brand building. If you are an inspiring customer service professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader.

Small Business Branding Expert or "Partner" Representative

Job Summary:

Partner with new and existing businesses by taking inbound calls, discovering their business needs by building strong rapport, recommending promotional and marketing solutions to help grow and maintain a successful business.


Accountabilities:


1) Receive inbound sales calls. Use of strong selling and rapport-building skills to achieve or exceed revenue targets, retention, accuracy and customer satisfaction goals.


2) Achieve monthly sales goals by utilizing sales/call management skills. Consistently recommends solutions on new opportunities for their business needs. Successfully closes sales and consistently resolves customer stated and unstated needs.


4) Consistent use of current sales approach and questioning techniques with each product or service offered. Provide appropriate responses on pricing and identify/help overcome pricing objections.


5) Consistently provides current customer experience expectations on every customer interaction.


6) Utilize customer fulfillment process and tools (computer monitor, keyboard, printer, software, etc.) to ensure timely and accurate translation of customer transactions; including pricing products, initiating proofs, coordination with image center, releasing orders to manufacturing, and following through with the customer.


7) Works with functional experts to fulfill customers's orders when needed, i.e., image center, manufacturing plant.

8) Implements coaching feedback and takes action to make changes as appropriate.

9) Adherence to service compliance requirements.

Work Hours:
- TRAINING: Begins February 20th, 2012
- TRANING HOURS: 9am-4pm
- Actual Shifts: Start Times will vary between 9:30am-10:30am, Full Time = 32-40 Hours per week.

Required:


Knowledge, Skills and Abilities:
- High School diploma or GED Required
- Proven sales abilities to reach sales objectives.
- Ample experience working on a PC, accurate keyboarding skills (25+wpm).
- Previous sales experience with proven ability to hit sales objectives, or proven sales ability.
- Administative detail and organizational skills to achieve accuracy goals.
- Competitive sales spirit, teamwork, ability to handle change, multiple demands, ambiguity, shifting priorities, and the ability to sit for long periods of time while communicating over the telephone.
- Uses good judgement in dealing with internal and external customers.

Internal Applicants: Performance, Attendance and length of service will be measured for eligibility. Please discuss your request for transfer with your manager.

Preferred:

- Call Center Experience (1-3 years)
- Degree in Marketing, Communications or Business Administration

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Inside-Sales-Representative-Job-MN-55126/1668418/166841816684182012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6412BR
Title IT Intern
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Part Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Deluxe is currently accepting applications for an IT Asset Intern. This is an excellent opportunity to work on a variety of assignments that will apply and develop knowledge learned in school while gaining valuable work experience. The internship position is designed for 20 hours per week within the normal core work hours but will allow for flexibility to work around school schedule.

This is a six month+ opportunity.


Accountabilities:


Under the direction the IT Asset Manager, the Intern will:
- Analyze IT current processes and assist in developing/implementing revised standardized documentation.
- Work with the Inventory Manager and remote sites to verify hardware baseline information and make updates to the hardware tracking tool on a regular basis to insure accuracy.
- Assume additional responsibilities as assigned.

Required:

- Prospective degree in IT, business, computer science, or similar field.
- Basic knowledge in applying problem solving techniques
- Basic knowledge of Microsoft Office Suite (Word and Excel)
- Basic understanding of software licensing terminology
- Strong aptitude for IT processes and project management
- Strong technical and analytical skills
- Excellent written and verbal communication skills
- Troubleshooting and problem resolution
- Fluent in English

Preferred:

- Information Technology
- Working knowledge of Access
- Knowledge of SysAid (Asset Management Tool) or similar application
- Use well defined instructions to work within established processes, procedures and/or guidelines
- Have a positive attitude, analytical thinking and multitasking imperative
- Ability to work independently and astute attention to detail are important
- Ability to perform problem determination and resolution using tools, procedures and other available resources
- Have a commitment and dedication to get the job done is an absolute requirement

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Intern-Job-MN-55126/1670259/167025916702592012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6411BR
Title Loyalty Representative
Department Customer Care/Contact Center
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional
Job Description Innovative. Hard working. Honest. Entrepreneurial.

These are the words our customers and employees use when they talk about Deluxe. With a 90-year award-winning history of excellence, we continue building on our legacy as one of the top check producers in the North America recognized as a trusted and valued adviser to financial institutions and small businesses.

With more than 5,000 employees, Deluxe helps our clients grow their businesses through a wide range of innovative products and services in fraud prevention, customer loyalty and brand building. If you are an inspiring customer service professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader.


Accountabilities:

- Receiving incoming calls from Small Businesses ordering a variety of financial products
- Educate customers with consultative skills to achieve revenue targets, client retention, accuracy and customer satisfaction
- Ability to handle a minimum of 5 calls per hour
- Utilize customer fulfillment process to ensure timely and accurate translation of large financial institutions and small business customer transactions, including: pricing products, initiation proofs, coordination with image center and releasing orders to manufacturing and customer follow-through.

Training for this opportunity begins on February 20.

Required:

- Experience working on a PC, accurate keyboarding skills (20+wpm).
- Administrative and organizational detail to achieve accuracy and productivity goals.

START DATE: February 20
Shift can begin anywhere from 9:30-10:30, 32-40 hours per week.
Preferred:

- Previous call center experience
- Competitive sales spirit
- Teamwork
- Positive attitude
- Multiple demands
- Ambiguity and shifting priorities
- Ability to sit or stand for long periods of time while communicating over the telephone
- Ability to adapt to change

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.deluxetalentcommunity.com
http://www.facebook.com/deluxecareers

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Loyalty-Representative-Job-MN-55126/1668415/166841516684152012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSShoreview, MN, USReq ID# 5804BR
Title Director, Digital Analytics
Department eCommerce
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Have you refined your previous web analytics programs through Stephane Hamel’s maturity model? Attended the last web analytics Wednesday? Discussed social media with Jim Stern at eMetrics? Does quantifying offline influence on the web keep you up at night? Do you ponder attribution models in your free time?

If so, you could be the next Leader of Deluxe Corporation’s dynamic Digital Analytics team.

At Deluxe, we're committed to creating a compelling work environment and opportunities for our employees to grow - both professionally and financially. The "Deluxe Way", as our employees say, is built on cultivating a culture of openness, trust and respect while recognizing accomplishments and celebrating successes.

We offer a variety of challenging and exciting opportunities in different and dynamic industries and disciplines from marketing to manufacturing. Our employees are enthusiastic, collaborative, creative and focused squarely on meeting our customers' needs.

When it comes to benefits, our Total Rewards package is full of benefits that not only reward hard work and results, but also acknowledge our employees personal and family time. In fact, we place a premium on work-life balance and keeping our employees refreshed and invigorated.

So, if you're looking for an opportunity with growth potential, a supportive culture and work-life balance, search our listings, build an online profile at Deluxe.com or contact a Deluxe location nearest you today.

Deluxe is currently seeking a Director of Digital Analytics.

This role reports to the Executive Director of eBusiness and manages a team of senior analysts, UER experts and tag implementation specialists.

We are an Omniture shop, owning Site Catalyst, Discover, Recommendations and the Insight platform as well as a number of qualitative analysis tools including Tealeaf, iPerceptions and Clicktale.

Key responsibility is to develop and deliver overall strategy of how to leverage web analytics, UER and optimization to drive business results. Specifically, utilize web data and analysis to create concise conclusions and recommendations for improving the user experience, increasing conversions, optimizing marketing and merchandising, and positively impacting company’s return on investment.

Collaborate with IT on deployment of Omniture web analytics toolset across multiple company websites.

Key analytic planning role to ensure optimization of Omniture modules (i.e., Site Catalyst, Search Center, and Discover) as well as other identified tools to achieve best in bread web analytic practice for Decision Science.

Partner with eMarketing and eCommerce teams by providing web analytics and insights to make data driven decisions; communicate results to senior management.

Mentor staff on developing benchmark criteria for measuring online metrics through usage of most actionable KPIs, A/B and multivariate testing, and segmentation in the web space.

Manage staff in flawless and timely execution of standard and customized reports while maintaining consistent, standardized reporting procedures.

Integrate data from different sources and track online performance as it relates to the total multi-channel business.

Partner with other analysts and business partners to create and present cross-functional view of the customer.

Work with IT department and business partners on requirements needed to support evolving state of web analytics.

Provide critical analysis and recommendations based on your analysis to senior management.

Required:


Bachelor's degree in a field that emphasizes quantitative methods (math, statistics, economics, computer science, etc.) or equivalent in web analytics. At least 7 years of work experience in web analytics discipline, preferably with Omniture expertise.

Thorough knowledge, understanding and experience with web analytics best practices and techniques (i.e., A/B and multivariate testing, segmentation, conversions, etc.), web metrics, data tagging, Web 2.0 platforms, site measurement tools and running reports using SQL.

Experience in deploying ClickStream analysis tools and strong proficiency in Omnitur Suite / Adobe (i.e., SiteCatalyst, insight, Search Center, Discover, Genesis, and Test & Target).

Exceptionally strong quantitative, analytical, and problem solving skills.

Highly proficient computer skills (including Excel, PowerPoint); SAS skills preferred as provides the ability to merge web analytic data with additional behavior data to have a robust view of the customer.

Passion for the online marketing space with a solid understanding of interactive marketing channels (search, online media, website development, etc.) and direct marketing principles.

Excellent verbal and written communication skills along with interpersonal and influencing skills (at all levels internally, externally and cross-functionally).

Demonstrated leadership skills and prior experience in managing web analytic team.

Self-directed and self-motivated with a demonstrated strength in planning, organizing and project management skills to meet deadlines.

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Director%2C-Digital-Analytics-Job-MN-55126/1238016/123801612380162012-03-05DeluxeeCommercefull-timeUSDstarting0BSShoreview, MN, USReq ID# 6000BR
Title Product Manager, Services Marketing
Department Marketing
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Deluxe is currently seeking a talented individual for an exciting opportunity. This is a newly created role so you would have the opportunity to pave your own path! We are hiring for a Service Product Manager, Fraud & Security Services. This position reports to the Marketing Executive Director, Security Solutions.

Core responsibilities of this position include:

Opportunity to lead new fraud & security services business area for Deluxe in North American Product Marketing. Take initial security services offering to small businesses to a new, robust level. This is truly an opportunity for a talented individual to make an impact at a high level within our organization – driving services marketing for these services.

Lead customer and market assessment, ongoing management and new development connection to IT, fulfillment, and marketing channels.

Manage assigned service categories by developing sound business strategies focusing on the five "P's" of marketing (note that we are interested in someone with cutting edge marketing skills)!

Oversee existing service product lifecycle management for assigned programs against business strategy, including line extensions - across entire enterprise.

Develop marketing plans and activities for assigned portfolio to establish enhance or distinguish placement within the competitive arena.

Accountability for developing a plan to drive to revenue, gross margin and cost reduction targets associated with assigned product categories.

Contribute your vision and thought leadership, both at a strategic level and at the individual product level for assigned product categories.

Optimize solutions portfolios for customer (segment) value, revenue and operating income, across enterprise segments.

Launch new solutions and bring to scale.

Setting strategy to support segment strategies/across segments.

May also direct work of Specialist and Manager as assigned.

Required:

- BS business administration or marketing
- 6+ years product services lifecycle management and planning portfolio development
- Experience managing portfolio of diverse products. Experience managing a large budget and product line P & L's.

Preferred:

- MBA
- Experience in services marketing.
- Segment solutions and profitability focused, creative, collaborative.
- Project and service lifecycle management skills, strong sense of urgency and drive for results.
- Ability to make decisions, develop and manage teams, excellent communications.
- Demonstrated success in managing services in both highly competitive and high growth markets.

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-North-American-Manager%2C-Services-Marketing-Job-MN-55126/1364822/136482213648222012-03-05DeluxeMarketingfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6240BR
Title Senior Server Based Computing Engineer
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

The Senior Server Based Desktop Computing Engineer’s primary role is to design, implement and manage Server Based Desktop Computing (SBDC) Application Delivery systems, such as Citrix Xenapp, Microsoft Terminal Services (RDS) or Quest vWorkspace. A senior SBDC Engineer will manage the delivery of desktops and desktop applications to end users ensuring high levels of availability, security and performance. This individual also participates in the planning and implementation of policies and procedures to ensure SBDC application delivery systems are provisioned and maintained consistent with company goals, industry best practices, and regulatory requirements.

Required:


EDUCATION/ EXPERIENCE:

Bachelors Degree in Computer Science/ Information Technology

8-10 years in designing and supporting Enterprise Server based Desktop computing platforms such as, Citrix Xenapp, Microsoft Terminal Services and/or Quest vWorkspace

Advanced Citrix certifications a plus

Business and leadership skills:

Lead technical projects

Ability to influence

Ability to communicate effectively verbally and in writing to all levels including executive level

Demonstrated ability to develop presentations and facilitate meetings

Technical:

Expert level technical experience and skills

In depth understanding of/experience with “Thin”, server based desktop computing platforms

Experience supporting large enterprise server based desktop computing

environments, > 2,000 clients

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Senior-Server-Based-Computing-Engineer-Job-MN-55126/1505009/150500915050092012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6245BR
Title Information Security Architect
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional
Job Description Innovative. Hard working. Honest. Entrepreneurial.

These are the words our customers and employees use when they talk about Deluxe. With a 90-year award-winning history of excellence, we continue building on our legacy as one of the top check producers in the North America recognized as a trusted and valued advisor to financial institutions and small businesses.

With more than 5,000 employees, Deluxe helps our clients grow their businesses through a wide range of innovative products and services in fraud prevention, customer loyalty and brand building. If you are an inspiring customer service professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader.

The Information Security Architect develops and implements enterprise wide security architectures and solutions. He/ She serves as security expert.

Key accountabilities include:
- Provides input and partners with IT security management in defining security strategy and direction for security systems and architecture.
- Serves as a security expert; review architecture and engineering designs from other IT architects to align information system security improvements and mitigations to support business plans.
- Provides consultative direction to the Information Security Analysts in deploying new security systems or making modification to existing systems.
- This individual will work hands on in support of technologies that support the EIRM group including Identity and Access Management, Anti-Virus, Intrusion Detection, Log Management, Web Filtering, Data Encryption, Data Loss Prevention and Compliance and Governance systems.
- Provides consultative security direction on Deluxe business projects as part of a project team, serving as a subject matter expert on information security within the bounds of in-scope services
- Designs, develops and deploys security systems consistent with company standards. Interface with systems development teams to ensure that new and modified systems are developed in accordance with Deluxe Information Security Standards.
- Provides technical leadership on internal security projects and initiatives as assigned
- Maintains and expands knowledge in all security specialization fields.
- Participates in a team environment, as well as works independently, in order to accomplish the work.
- Coaches/mentors more junior staff
- Individual will serve as technical lead in projects to implement and expand strategic security systems and capabilities within.

Required:


SKILLS AND ABILITIES:
- Bachelors or equivalent in Computer Science, Business or related field plus 7-10 years experience in information security or systems architecture field.
- CISSP preferred
- The ideal candidate will have in-depth technical experience with information security system and architectures possess excellent problem solving skills and demonstrates the ability to work with teams from across the company.
- In depth knowledge and experience with one or more of the following security specialization fields: Application Security (RACF, DCE, LDAP, SAP, etc) and testing, Network Security Architecture, PKI Technology, Intrusion Detection, Vulnerability Assessment, Penetration Testing, Firewalls, Log Management, Anti-Virus/Anti-Spam technology, Data Encryption or Data Loss Prevention technology.

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.deluxetalentcommunity.com
http://www.facebook.com/deluxecareers

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Information-Security-Architect-Job-MN-55126/1508366/150836615083662012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6256BR
Title Information Security Architect
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Information Security Architect Develops and implements enterprise wide security architectures and solutions. Serves as security resource.


Accountabilities:

- Provides input to IT Security management in defining security strategy and direction for security systems and architecture.
- Serves as security resource; review architecture and engineering designs from company architects to align information system security improvements and mitigations to support business plans.
- Provides consultative direction to the Information Security Analysts in deploying new security systems or making modification to existing systems.
- This individual will work hands on in support of technologies that support the EIRM group including Identity and Access Management, Anti-Virus, Intrusion Detection, Log Management, Web Filtering, Data Encryption, Data Loss Prevention and Compliance and Governance systems.
- Provides consultative security direction on Deluxe business projects as part of a project team, serving as a resource on information security within the bounds of in-scope services
- Deploys Deluxe security systems consistent with company standards and enterprise architecture
- Maintains and expands knowledge in all security specialization fields.
- Participates in a team environment, as well as works independently, in order to accomplish the work.
- Individual will serve as technical lead in projects to implement and expand strategic security systems and capabilities within.

Required:

- Bachelors or equivalent in Computer Science, Business or related field plus 7-10 years’ experience in information security or systems architecture field.
- In depth knowledge and experience with the following products and technolgies: IBM TXSeries programming and security, Protegrity, CA-DLP, CA-RCM, CA-Access Control and LDAP APIs.
- In-depth technical experience with information security systems and architectures, possess excellent problem solving skills and demonstrates the ability to work with teams from across the company.
- In depth knowledge and experience with two or more of the following security specialization fields: Application Security (RACF, DCE, LDAP, SAP, etc) and testing, Network Security Architecture, PKI Technology, Intrusion Detection, Vulnerability Assessment, Penetration Testing, Firewalls, Log Management, Anti-Virus/Anti-Spam technology, Data Encryption or Data Loss Prevention technology.

Preferred:

- Preferred: CISSP

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Information-Security-Architect-Job-MN-55126/1515511/151551115155112012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6255BR
Title Solutions Architect
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

The Solution Architect partners with business analysts, systems analysts and engineers in requirements gathering and reviews in order to create the solutions to business problems.


Accountabilities:

- Responsible for analyzing and translating business, information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives.
- Works with enterprise architecture leadership, application and infrastructure teams to produce an optimal, high level, conceptual design for medium to complex projects.
- May develop enterprise level solutions that integrate across applications, systems and platforms.
- Proposes changes in process, policy and standards as they relate to the architecture and design principles.
- Researches and maintains knowledge in emerging technologies and solutions to solve business problems.
- Accountable for work on multiple IT projects/issues of medium to high complexity that require in-depth knowledge across multiple technical areas and business segments. May act as project leader.

Required:


Education/ experience:

Bachelors or equivalent in Computer Science, Information Systems, or other related field plus 5-7 years’ experience in relevant architecture and project management experience

KNOWLEDGE/ SKILLS AND ABILITIES:
- Expert level knowledge, understanding and experience of architecture, application design, systems engineering and integration.
- Ability to break down complext technical problems into smaller ones that can be handed off to other team memebers.
- Effective presentation experience, verbal and written communication skills.
- Broad industry background.
- May provide guidance/training to more junior technical staff.
- Viewed as an emerging technical expert and a potentially critical resource across multiple disciplines.

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Solutions-Architect-Job-MN-55126/1515512/151551215155122012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6323BR
Title Social and Media Relations Manager
Department Brand Relations
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

We are looking for a social media and PR leader who is creatively strategic and technically strong. Simply put, we want you to help us make a significant impact through social media, and PR - to create and implement programs that generate awareness of and build engagement with the Deluxe brand. In this exciting new role, you will contribute strategically to the overall Deluxe media relations efforts for both the small business and financial institution markets.


Accountabilities:

- Act as social media subject matter expert for Deluxe. Be in tune with latest technological and behavioral developments. Create opportunities to educate the organization on the proper use of social media. Provide training on social media policy to employees who engage in social media on behalf of Deluxe. Create opportunities to bring the company's social media leaders together to share best practices.
- Be the knowledge expert on effective measurement of the impact of social media. Assure that Deluxe is using the right tools for this purpose. Create and publish monthly report on social media activity.
- Plan and manage the overall editorial calendar for Deluxe social media efforts. Be proactive in creating opportunities to amplify the Deluxe social media presence. Make the calendar visible to Marketing Services to enhance integration efforts.
- Provide day-to-day support of Media Relations function. Could include writing of press releases, review of authored articles, working with PR agency,
- Lead implementation of projectrev.com website. Create content strategy, editorial calendar; keep site fresh and effective.
- Create processes that support effective execution of social media programs. Assure the Deluxe organization is familiar with these processes.
- Collaborate with internal clients as the knowledge expert on social media in the development of campaigns in support of specific Deluxe products and services.
- Edit and proofread a variety of copy across platforms. Write copy for search engine optimization to drive site traffic. Manage editorial content for Deluxe Small Biz Blog.

Required:

- 7-10 years of progressive Marketing/PR experience
- Strong social media expertise and proven experience planning and executing social media programs/campaigns
- Strong knowledge of the media relations processes
- Experience with an assortment of social media tactics including blogging, content creation, promotions and social media events
- Experience working closely on a communications team
- Exceptional writing skills in English
- Exceptional verbal communication, polished presentation skills (in person and online)
- Clear demonstration of strong brand marketing; marketing communications; public relations and social media experience
- Organized, authoritative and proactive personal characteristics with clear demonstration of execution
- BA/BS in Marketing, or other relevant field

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Social-Networking-PR-Manager-Job-MN-55126/1558046/155804615580462012-03-05DeluxeBrand Relationsfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6327BR
Title Senior Business Systems Analyst
Department Supply Chain
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future. Are you our next Senior Business Systems Analyst?


Accountabilities:


Serves as a liaison between supported business areas and IT in order to communicate business needs and expectations for both new projects and continuous process improvement initiatives. Understands the needs of the supported business areas and also has a high level understanding of the supported business organization's systems and capabilities. Acts as project manager for the business side of system projects and partners with IT to assure that delivered systems meet business requirements and align with business and IT strategies.
- Responsible for understanding and documenting business requirements and business process flows required to communicate system requirements and dependencies in order to facilitate smooth transitions for updates or new installations. Produces and manages deliverables related to the project or process improvement initiative assigned. Works with supported business area as well as IT to manage requirements, implement change, perform or manage user acceptance testing and design and deliver training. Supports the strategic roadmap definition and execution of the supported business areas.
- Act as a business subject matter expert for functional area systems and processes.
- Analyze and evaluate present or proposed business procedures or problems.
- Interpret business needs and translate them into business / operational requirements.
- Drive execution of business process and system changes and own operational efficiency, effectiveness & overall customer experience for functional area.
- Work as a team member on solutions to ensure connectivity and compatibility with business needs.
- Define and test business requirements and resolve business system related issues associated with functional area.
- Act as project manager in all aspects of technology changes and issue resolution for functional area.
- Act as conduit for communication between functional areas as well as IT.
- Manage all aspects of technology changes and issue resolution for functional area

Required:

- Bachelors or equivalent in Business, Information Systems or related field
- 5 - 8 years experience in relevant business or technical work
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Successfully engage in and/or manage multiple initiatives simultaneously
- Ability to support complex business processes
- Proven functional and technical skills in system/process analysis
- Ability to work effectively within a change environment, partnering and collaborating with employees at all levels, including senior leadership
- Proven experience in project management

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.deluxetalentcommunity.com
http://www.facebook.com/deluxecareers

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Senior-Business-Systems-Analyst-Job-MN-55126/1559762/155976215597622012-03-05DeluxeSupply Chainfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6276BR
Title Data Services Manager
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.


Accountabilities:

- Contribute to the formulation of and adherence to the enterprise Database and Data Integration strategies
- Manage resources responsible for all facets of database administration, ETL and Reporting development and support
- Interact with Project Management resources to ensure development efforts are on schedule, resolve issues and communicate status.
- Manage change to the environments according to existing documented processes.
- Build, manage, train, and retain highly dynamic teams
- Ensure that the team is aligned with the strategic direction through performance reviews, weekly team meetings and daily interactions.
- Ensure processes and accurate documentation exists for disaster recovery and operational support
- Effectively communicate technical matters to IT management and Business resources
- Ensure outages in the environment are dealt with effectively and efficiently
- Define employee development goals, and performance metrics

Required:

- Bachelors or equivalent in Computer Science, Information Systems, or other related field
- 5+ years experience in senior level database administration and / or data development

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Data-Services-Manager-Job-MN-55126/1526720/152672015267202012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6287BR
Title Information Architect/User Experience Architect
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Be a part of an exciting evolution of next generation eCommerce technology!

Deluxe Corporation is seeking a seasoned Information Architect/User Experience Architect to help design Deluxe’s new on-line shopping and corporate identity Web properties. As Deluxe aspires to provide leading edge user experiences, this position will fully utilize your passion and expertise in usability, information architecture and user interface design.

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.


Accountabilities:

- Drive and design the implementation of Deluxe's on-line user experience, including the information architecture, interaction design and functional user interface design.
-Translates business needs and requirements into engaging and compelling on-line experiences.
- Analyzes customer behavior on Deluxe Web properties to identify areas of UX improvement to increase revenue and drive customer satisfaction.
- Key contributor in UX initiatives and ensures recommendations are appropriately shared to help inform web strategies and designs, with a view on improving the user experience.
- Designs and implements process improvements to ensure continuous optimization of all steps in the process.

Required:

- At least four years of professional development in information architecture and usability experience (specifically web related)
- Familiarity with user experience consulting deliverables (strategy plans, site maps, wireframes, content analysis documents, focus group planning, prototypes, user testing, etc.)
- A working understanding of interface standards such as HTML, AJAX, Javascript
- Stays current with new technologies and innovations
- Demonstrates forward-thinking design principles and practices and inspires team to continually evolve
- Demonstrated experience leading Information Architecture strategy sessions with team members as well as executive level business owners
- Broad understanding of the web, community sites, eCommerce, web 2.0 and internet marketing

Preferred:

- Experience working with Axure
- Experience working on large-scale, complex sites in a variety of industries

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Information-ArchitectUser-Experience-Architect-Job-MN-55126/1539725/153972515397252012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6313BR
Title Solutions Architect Manager
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This role is typically engaged as the highest-level technology expert on a project team. Partners with business analysts, systems analysts and engineers in requirements gathering and reviews in order to create the solutions to business problems.


Accountabilities:

- Responsible for analyzing and translating business, information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives.
- Works with enterprise architecture, application and infrastructure teams to produce an optimal, high level, conceptual design for the most complex projects.
- Develops enterprise level solutions that integrate across applications, systems and platforms.
- Proposes changes in process, policy and standards as they relate to the architecture and design principles.
- Researches and maintains knowledge in emerging technologies and solutions to solve business problems.
- Viewed as a technical expert and critical resource across multiple disciplines.

Required:

- Bachelor's Degree in Computer Science, Information Systems, or other related field
- 7-10 years experience in relevant architecture and project management experience
- Expert/lead technical role
- Performs work that is highly complex and varied in nature
- Develops integrated solutions to resolve highly complex technical and business issues.
- Recognized expert internally and externally within a discipline(s) and often provides strategic direction, guidance and integration of products and services.
- Potentially leads projects.
- Requires advanced to expert level knowledge and understanding of architecture, application design, systems engineering and integration.

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Solutions-Architect-Manager-Job-MN-55126/1550951/155095115509512012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6353BR
Title Director - Desktop and Mobile Technology Services
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Desktop and Mobile Technology Services Director leads and directs an organization that provides and supports the full spectrum of desktop and mobile technology services, including engineering, solution development, deployment, and support. The scope of responsibility includes desktop and mobile hardware; desktop and mobile operating systems software; standard off-the-shelf personal productivity software; application software preparation, configuration, and packaging; software deployment; solution development; and support of installed hardware, software, and related. The position structures and aligns roles and individuals to anticipate and address organizational needs for desktop and mobile technology.


Accountabilities:

- Develops and manages the overall strategy for desktop and mobile technology that is aligned with the defined architecture
- Defines the organization structure and aligns roles / resources required for effective management of desktop and mobile technology
- Develops and manages desktop and mobile technology standards including hardware, operating system, and standard personal productivity software

Provides leadership and direction to the desktop and mobile technology engineering team (HW / SW standards, application configuration and packaging, and related)
- Provides leadership and direction the the desktop and mobile technology deployment team (OS and application deployment, OS and security patching, and related)
- Provides leadership and direction to the desktop and mobile technology solutions team (business relationship management, requirements, priorities, communications, expectation management, solution delivery, and related)
- Provides leadership and direction to the desktop and mobile technology support team (installation, on-site support, incident and problem management, desktop HW / SW / printer / network and related
- Works collaboratively with enterprise architecture, applications development / support, infrastructure & operations, information security, and IT functions to ensure alignment of desktop and mobile technology strategy, solutions, and support

Required:

- Bachelors or Equivalent in IT
- 12+ years Experience
- Previous experience managing desktop / mobile technologies
- Knowledge of application virtualization technologies
- Demonstrated leadership of desktop / mobile technology strategy, planning, and execution
- Strong people leadership skills (communication, listening, flexibility, negotiation, etc.)
- Ability to communicate at all levels of the organization and easily translate / simplify complex topics

Preferred:

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.deluxetalentcommunity.com
http://www.facebook.com/deluxecareers
Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Director-Desktop-and-Mobile-Technology-Services-Job-MN-55126/1601901/160190116019012012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6338BR
Title Lead Database Administrator
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canadaand Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Lead Database Administrator

Technical lead on the Database Administrator team. Responsible for high level database administration and related tasks on multiple DBMS platforms and related tools and technologies. Leads the evaluation, selection and implementation of appropriate DBMS based on client requirements. Manage database administration projects that span across the enterprise and ensure deliverables are completed on time. Strives to drive overall costs lower for database performance, data conversion, and administration services. Acts as consultant to clients and other IT organizations on database related issues.

Responsibilities:
- Key contributor in all decisions pertaining to database technologies including Oracle, DB2 and SQL Server . Expert level knowledge required with Oracle (9,10, 11 with RAC), DB2 (LUW
9.
7) and SQL Server (2005, 2008).
- Takes ownership of complex database incidents and problems and provides resolutions in a timely manner. Engages SMEs or vendors to provide assistance to resolve more complex incidents as required.
- Responsible for the architecting and deployment of highly available databases using RAC, Power HA and Polyserve.
- Ownership of database security solutions using Protegrity encryption and other built in security components including database auditing / logging facilities.
- Proactive support and guidance to application teams in the creation and best practices pertaining to development and performance of SQL and / or Stored Procedures.
- Guide team in the design, development, modification, testing, release/deploy, monitoring and maintenance of database objects, database security and audit solutions, database recovery solutions and the backup and restoration of databases.
- Designs database monitoring solutions and assists others in monitoring and proactively anticipating or identifying issues.
- Owner of and significant contributor to the DBA knowledge base and all documented DBA processes pertaining to administration, maintenance and backup and recovery including Disaster Recovery.
- Assists or guides others, including Project Managers, during the project lifecycle with solution design, financial and resource estimates and documentation.
- Responsible for the installation, upgrades and patching of database software for all platforms.

Required:

- Bachelors degree or equivalent in computer science
- 5-7 years experience in senior level database administration
- 7+ years experience with Oracle with expert level knowledge of Oracle RAC.
- 4+ years experience DB2 for LUW 9.5 (or greater) including Power HA Configuration and VSAM Data in DB
2.
- 4+ years experience with SQL Server 2005 (or greater) including PolyServe
- Expert level knowledge of Protegrity Encryption solution.
- 7+ years UNIX shell scripting (AIX experience desired)
- Logical and physical database design knowledge and experience
- Strong SQL programming experience/knowledge
- Excellent written and verbal communications skills
- Expert level knowledge of Informatica and Microsoft BI tool set.

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com]]>http://jobs.deluxe.com/job/Shoreview-Lead-Database-Administrator-Job-MN-55126/1574624/157462415746242012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6340BR
Title Senior Training Consultant
Department Operations
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State California
Colorado
Kansas
Massachusetts
Minnesota
New Jersey
Pennsylvania
Remote
South Carolina
Texas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future. If you are a proven Trainer known for delivering results, this could be your opportunity to join a proven leader.

This Senior Consultant level training position provides the opportunity for a seasoned training professional to utilize their expertise to develop and deliver training in support of our Sales and Marketing organizations; You will leverage your creativity and innovation skills as you recommend, design and develop new curriculums and strategies in this highly transforming culture. In this role, you’ll:
- Have a high level of visibility and personal accountability for researching, recommending, developing and implementing training solutions for members of our sales teams across the enterprise.
- Develop, source and deliver training based on instructional design methods, providing knowledge enhancement and performance consulting services to Deluxe and our external clients.
- Be a key member of a team responsible for designing, sourcing, managing, developing, implementing and evaluating sales training solutions.


Accountabilities:

- Performance and Training Consultation - Explore with internal/external clients performance improvement or knowledge enhancement opportunities and serve as an information resource.
- Instructional Design and Delivery/Facilitation - Assess, research, design, develop, implement, and evaluate training for internal/external clients.
- Online/elearning Development - Rapidly develop content supported by self directed and online learning.
- Sales Tool Development - Develop Scripting, positioning, playbooks and quick reference guides.
- Project Management - Manage a variety of training projects (large and small in scope) and represent the training team on corporate projects and initiatives. Support in project planning or execution expectations beyond training.

Required:

- Bachelors Degree or equivalent experience
- 5+ years of design, development and implementation of training experience; Knows and can apply the fundamental concepts, practices and procedures of instructional design, adult learning and Kirkpatrick's levels of evaluation.
- Previous Sales and/or Sales Training Experience within a Professional Services, Marketing Services, or similar Service/Consulting based Organization.
- Sales and/or sales training experience, preferably in a large account sale or face to face environment.
- Experience designing and developing elearning content using tools like Captivate, Articulate, Flash or the industry equivalent.
- Strong Business Acumen
- 5-7 years of business experience
- Excellent writing and presentation skills that contribute to the transfer of market insight, technological advantage, and effective sales technique. Must have demonstrated experience working with and presenting to all levels within the organization
- Experience with rapid instructional design and delivery required. Experience working with outsourced content development, e-learning creation
- Experience designing blended learning using ILT, VILT, e-learning and social media
- Working knowledge of one or more of the following distance learning tools: WebEx Meeting or Training Center, Authorware, Flash, Captivate, Articulate (or similar tools available within the industry)
- Team player with excellent interpersonal skills
- Must be self motivated and self directed; must be comfortable with prioritizing, establishing objectives and processes, and working to achieve them; must be a self learner
- Must be able to establish and maintain effective, cooperative working relationships with all departments and organizational levels
- Can learn and navigate quickly when faced with new, unfamiliar or ambiguous situations; can quickly grasp the underlying issue
- Experience working with various geographies to standardize sales tactics to allow for the creation of a single, comprehensive and scalable sales training program
- Skilled with Word, Excel, PowerPoint 2007
- Strong computer, web navigation and technical skills including keyboarding 50 wpm

Competencies:
- Critical thinking/Judgment
- Team Leadership
- Building Collaboration
- Learning Agility
- Drive for Results
- Planning and Organizing

Preferred:

- Online instructional design experience
- Previous experience working with or knowledge of Online Marketing, PPC, SEM, SEO and Social Media
- Experience developing a new hire sales’ on boarding program

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Senior-Training-Consultant-Job-MN-55126/1576844/157684415768442012-03-05DeluxeOperationsfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6437BR
Title IT Business Analyst
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The IT Business Analyst Serves as a liaison between the business community and IT Partners in order to communicate (verbal and written) business needs and expectations for automated solutions for a project or part of the continuous process improvement initiative. Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Align business strategy with technical roadmaps. Possesses expertise in the assigned business unit they support, as well as, a high level understanding of the IT organization's systems and capabilities.


Accountabilities:

- Solidifies and documents the business requirements and business process flows while understanding how the assigned business unit uses the various IT system(s) and application(s)..
- Partnering in the business process redesign and creating documentation as needed for automated solutions and User Acceptance Testing for new technology.
- Translates business needs into high level business requirements for the IT organization and manages changes to such specifications.
- Educates the IT Systems Analyst on the direction of the business.
- Negotiates agreements and commitments by facilitating communication between assigned business unit and IT from initial requirements through post implementation.
- Understands business trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
- Ensure all processes are in compliance with Deluxe Corporation's policies and procedures, including SOX & PCI compliance and record retention processes.
- Facilitates sessions with IT and business resources to gather/document clear business requirements and complete necessary prototype business flows.
- Provides coaching in the development of business awareness in others through active knowledge sharing.
- Participate in long-term strategic roadmap planning of the assigned business unit(s) and facilitate the execution of that roadmap.
- Provides guidance/training to more junior team members in gathering and documenting business requirements.
- Produces deliverables related to the projects or process improvement initiatives assigned.
- Drives business requirement management and alignment of business User Acceptance Testing from conception through post implementation.

Required:

- Bachelors Degree or equivalent in Business Administration, Computer Science, Information Systems or other related field
- 5-7 years of experience in relevant technical or business work

Preferred:

- Senior professional level role
- Works with business partners within multiple business units to align technical solutions with business strategies
- Demonstrates an informed knowledge of a business area to resolve problems
- Supports several moderately complex business processes
- Works on multiple projects as a project team member, occasionally as a project leader

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-IT-Business-Analyst-Job-MN-55126/1710433/171043317104332012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6428BR
Title Director of Information Technology
Department Information Technology
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.


Accountabilities:

- Responsible for the strategic direction and team performance for the Financial Services Development organization
- Coordinate and manage internal and external development resources across multiple ongoing projects for the financial services segement including (core check, new growth products & services) /Web/Portal platforms.
- Combine deep understanding of the challenges and successful strategies of developing multi platform solutions. Help the team focus on simplification strategies necessary to more easily support solutions.

Partner with all IT teams to ensure optimum integration and consolidation of systems towards target enterprise architecture.
- Evaluate internal/external development resources and 3rd party tools to determine the best solutions for future growth and staffing.
- Stay current with technology trends e.g. portal and web, to bring innovative ideas and solutions to our business partners.
- Facilitate scoping exercises and project planning in conjunction with the PMO, keeping project resources on schedule and budget.
- Participate in Annual Planning, Forecasting, Performance Management, Vendor Relationship and Contract Negotiation
- Work with business partners on developing roadmaps and solutions of technical services, assisting with technical product development and lifecycle management

Required:

- Bachelors Degree or equivalent in IT
- Demonstrated leadership skills in a growth environment creating an organization that embraces change, innovation, decentralized decision making and risk taking in a constantly changing environment
- Strategic thinker with a blend of technical and creative skills, the ability to think, react, learn and act quickly, and demonstrated ability to deliver results
- 8+ years as a manager, managing application development
- Managed managers (i.e. indirect reports)
- 5+ years of experience of hands on code development
- Demonstrable multi platform development experience including Web/Mainframe
- Demonstrable experience in formulating business architecture, knowledge of financial services industry
- Demonstrable experience in negotiation (e.g. vendor contracts) and internal relationship building
- Experience with consumer-facing applications and websites
- Experience with Portal technologies e.g. Liferay and Websphere Portal
- Experience with CRM tools e.g. Salesforce.com
- Ability to travel as needed

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Director-of-Information-Technology-Job-MN-55126/1692849/169284916928492012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6430BR
Title Financial Analyst-Lead
Department Accounting/Finance
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This Lead Financial Analyst will support the Financial Services segment, creating and publishing the monthly reporting packages. The position is key to analyzing and understanding the consolidated financial results, forecasts and plans for the segment, to ensuring the accuracy and completeness of consolidated FS financial reporting, and to concisely communicating the financial impact of variances and changes in forecast assumptions to FS Business Unit Leadership, Corporate FP&A, and other key stakeholders

Performs economic research work and prepares analyses of subjects such as rate of return, depreciation, working capital, investment, and financial and expense performance comparisons. Compiles or prepares reports, graphs and charts of data developed. Prepares forecasts and analyzes trends in manufacturing, sales, finance, general business conditions and other areas. Assists in the development of organization economic policies, conducts special economic studies and cooperates with other departments in the preparation of statistical studies. Adapts new developments in the field of economic planning and control. Utilizes computer in the creation, display and reproduction of charts, graphs, and econometric models relative to the operations of the organization.


Accountabilities:

- Lead the review and analysis of consolidated FS month-end and quarter-end results, with a focus on business unit revenue, gross profit, operating expense, operating income, initiatives, and other key metrics, including performance compared to plan, forecast and prior year.
- Ensure the accuracy, completeness, and timeliness of consolidated FS financial reporting deliverables, including the business unit actual package, outlook package, risks & opportunities, analysis of change, roll forwards, dashboards, and various other internal & external reports.
- Lead the rollup of FS financial plans and forecasts. Ensure that forecasts are understood, assess the impact of changes compared to target/expectation, and apply rate/mix/volume/timing logic to characterize changes compared to plan, forecast and prior year. Identify risks & opportunities not included in monthly outlooks. Concisely communicate results to Business Unit leadership and appropriate stakeholders.
- Improve and maintain the management system and report portfolio used to report on financial results, plans and forecasts, including revenue analysis, income statement analysis, and various other key financial reports. Coordinate reporting improvements with Corporate Financial Systems team.
- Improve and maintain the management system and report portfolio used to report on financial results, plans and forecasts, including revenue analysis, income statement analysis, and various other key financial reports. Coordinate reporting improvements with Corporate Financial Systems team.
- Provide ad hoc project support and business unit analysis as needed.
- Provide financial support for certain FS Growth Services. Develop processes to accurately record and forecast revenues and expenses. Provide analysis, insight and guidance to segments and group leadership in the development of the product P&L.
- Perform SOX, Compliance and Control functions as required.

Required:

- Bachelors Degree in Finance or Accounting
- 8+ years financial analysis and/or business support experience

Preferred:

- CPA or MBA
- Outstanding technical skills, including Microsoft Suite, Cognos and SAP
- Excellent communication skills, both verbal and written
- Comfortable in a deadline oriented environment, working well under pressure
- Ability to collaborate with all levels of the organization
- Ability to work independently within a goal driven team

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Financial-Analyst-Lead-Job-MN-55126/1699116/169911616991162012-03-05DeluxeAccounting/Financefull-timeUSDstarting0BSShoreview, MN, USReq ID# 6419BR
Title Financial Analyst-Lead
Department Accounting/Finance
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.


Accountabilities:


This Lead Financial Analyst will support Channel Management cost and Core Check Revenue areas by providing analysis, financial guidance and decision support analysis. This position will be responsible for owning forecasting, reporting, and analysis of components of the Financial Services Core Check program accurately and on a timely basis.
- Provide decision support and financial analysis for Financial Services Core Check P&L; both revenue and cost components.
- Provide financial guidance and decision support analysis for Channel Management areas. Partner with group leaders to develop strategies and processes to provide efficient and effective support of the business strategies.
- Responsible for the review and analysis of the line item expenses in Channel Management. Help manage the process for accurately recording expenses. Provide analysis, insight and guidance to segments and group leadership in the development of the P&L. This includes actual, forecasts, budgets, and strategic plans.
- Develop processes and procedures for forecasting and analyzing Inside Sales labor costs as well as determining and supporting associated Inside Sales cost allocations to other areas.
- Play key role in developing and monitoring the incentive compensation programs for Field Sales and ensure the plans are fully coordinated with the company financial goals.
- Provide financial consultation and decision support analysis for the Financial Services Check Program. Partner with group leaders to develop strategies and processes to provide efficient and effective support of the business strategies.
- Leads review and analysis of Check program month-end, quarter-end results with ownership accountabilities relating to revenue as well as sales and marketing operating expenses, initiatives and other key metrics.
- Complete timely and accurate financial analysis of core check program results and forecasts. Leads financial reviews of such analysis with business leaders and members of finance team.
- Work closely within the FS finance team in partnership strategies and programs into execution plans that drive results and are cost effective.
- Perform SOX, Compliance and Control functions and ad hoc analysis as required.

Required:

- Bachelors Degree-Finance or Accounting
- 8+ years in financial analysis and/or business support
- Outstanding technical skills, including Microsoft Suite, Cognos and SAP
- Excellent communication skills, both verbal and written
- Comfortable in a deadline oriented environment, working well under pressure
- Ability to work independently within a goal driven team
- Experience Modeling financial scenarios

Preferred:

- MBA or CPA

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Financial-Analyst-Lead-Job-MN-55126/1671937/167193716719372012-03-05DeluxeAccounting/Financefull-timeUSDstarting0BSShoreview, MN, USReq ID# 6422BR
Title Organizational Effectiveness (OE) Intern
Department Human Resources
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Organization Effectiveness (OE) intern will support the Organization Effectiveness Consultants to help develop the talent management effectiveness cycle.

Intern Projects:
- Hi Potential Development Program: Create and plan a pilot program for high potential development
- Manager Training Program: Create/identify vendor to add to library for basic manager training, negotiate and contract with outside speakers.
- Talent Management Effectiveness Cycle: Collect and maintain data related to employee lifecycle at Deluxe, Identify and present ideas to streamline process, present themes and key learning.

Intern Project Objectives:

High Potential Development Program
- Research best in class and recommend a plan to implement a high potential program
- Partner with OE to determine program criteria
- Partner with OE and SVP of HR to determine program components
- Execute a pilot Hi Po Development program

Manager Basic Training Program
- Research and recommend several options for training 450+ managers across 35 sites, economically and successfully
- Negotiate and contract with outside speakers for lecture series
- Determine and measure against success criteria

Talent Management Effectiveness Cycle
- Utilize and recommend tools to optimize data collection for talent management effectiveness cycle.
- Analyze and optimize collection of succession data
- Analyze and present themes

Other
- Meet regularly with OE consultants

Required:

- Current student pursuing a Masters Degree in OE or OD
- Strong communication and writing skills
- Research oriented
- Takes initiative in driving projects and works independently
- Knowledgeable or willingness to learn new technology
- Competent with SharePoint
- Proficient in Word
- Interested in talent management, enterprise learning, leader and employee development

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Organizational-Effectiveness-%28OE%29-Intern-Job-MN-55126/1689377/168937716893772012-03-05DeluxeHuman Resourcesfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6421BR
Title Customer Relations Representative
Department Customer Care/Contact Center
Company Name Deluxe Corporation
Location of Position Shoreview, MN
State Minnesota
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.


Accountabilities:

- Receive inbound service calls from a variety of customers and internal associates. Listen to customer's needs and respond with appropriate solutions. Focus on accuracy/efficiency through proper verification tools. Able to communicate effectively and persuasively to the customer using exceptional customer service techniques.
- Utilize customer fulfillment process and tools (Comet/CFS, Series/1, BSINET, fax, email, various software, etc) to ensure timely and accurate translation of customer transactions; including pricing products, initiating proofs, coordination with image center, releasing orders to manufacturing, resolving credit and billing issues and following through with the customer.
- Appropriately applying discounts, promotions and evolving conversion strategies for customers.
- Leverages customer questions (such as order history, demographics, etc.) Effectively uses a roadmap to control the call to possibly set up the discovery process. Consistently capture and validate customer information to fulfill request and/or for future follow up (i.e. listen for and act on customer cues to initiate changes).
- Adherence to service compliance requirements.
- Work with functional experts to fulfill customer's orders when needed (i.e. image center, functional specialists, manufacturing plant)
- Escalate and communicate issues effectively by providing feedback. Provide appropriate responses on pricing and identify/help overcome pricing objections.
- Open to coaching/feedback and works to make changes as appropriate

Training Starts: February 27, 2012

Training Hours: 9:00AM -4:00PM

Work Shifts: Start times will vary between 9:30am and 10:30am. Full Time = 32-40 Hours per week.

Required:

- High School Diploma or GED
- Ample experience with computers
- Background in customer-facing roles like customer service or sales

Preferred:

- 1-3 years Call Center experience
- Degree or completed coursework in post-secondary education

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Customer-Relations-Representative-Job-MN-55126/1689378/168937816893782012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSShoreview, MN, USReq ID# 6335BR
Title Territory Manager, Major Accounts - Chicago Territory
Department Sales
Company Name Deluxe Corporation
Location of Position Chicago, IL
Remote
State Illinois
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Territory Manager within the National Account organization is responsible for maximizing Deluxe's business at targeted accounts within defined geographic markets. He or she is accountable for growing Deluxe's wallet share within large accounts that already do business with Deluxe, and for capturing new business from customers that have not previously worked with Deluxe.

Through effective account planning and the demonstration of superior selling skills, the Territory Manager will broaden customer business relationships to encompass all appropriate solutions offered by Deluxe. Because the focus of the National Accounts organization is on the largest accounts within their industries, candidates must possess strong business skills in each of the areas detailed in the Accountabilities section below.

Typically, a Territory Manager will be responsible for a small number of incumbent accounts, and as such will also be expected to grow the number of customers within his or her territory. The business development activities expected of the role will require significant cold calling skills and a high level of tenacity.


Accountabilities:

- Business Acumen: Adept at identifying and exploiting new opportunities within a customer's enterprise that are outside of the traditional departments doing business with Deluxe. Builds and utilizes knowledge of current and future industry practices and trends to position Deluxe as a trusted advisor and critical business partner. Effectively and quickly uncovers and manages new business opportunities. Actively demonstrates knowledge of competition to proactively position Deluxe against competitive forces.
- Engagement with C-level Officers: Adept at overcoming institutional barriers designed to “protect” senior management from vendors. Able to effectively leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision making in stressful or unexpected situations. Understands the roles of all parties involved in a negotiation and their tactics, motivations, sensitivities and intentions.
- Drive for Results: Focuses energy on high return opportunities and is comfortable cold calling. Consistently demonstrates a passion for growing the business. Executes against the plan, adjusting as appropriate or as the business climate dictates. Takes initiative to work independently with a vision of the end state in mind. Motivates self and others to achieve maximum results. Effectively utilizes available resources. Perseveres in the face of obstacles.
- Services and Technology Expertise: Adept at translating the abstract values associated with services into concrete advantages for the customer. Outwardly conveys confidence and enthusiasm about the service capabilities of Deluxe. Demonstrates a strong understanding of the technologies associated with Deluxe’s offerings. Establishes clear linkage between services/technologies and business needs.
- Planning: Defines and prioritizes both new account and expansion opportunities in ways that maximize Deluxe’s likelihood of success, revenue and profit. Focuses on promoting the solutions which meet the specific needs of each customer and are aligned with Deluxe's ability to deliver.
- Communication: Actively investigates the clients needs through effective questioning and listening skills. Delivers clear, concise presentations with enthusiasm and passion that demonstrate knowledge of the business product and/or services. Restates main concepts and gains agreement from clients on actionable next steps toward advancing a sale. Proficient in clear and concise written communication, both with internal and external business partners.
- Solution Knowledge: Has a broad understanding of all solutions offered by Deluxe and is able to effectively articulate the business value of each in ways that resonate with customers. Able to effectively engage solution specialists in ways that best serve the interests of customers.
- Experience Selling to Large Companies: Understands and effectively maneuvers through the politics associated with large companies. Able to address the complexities associated with the decision making process. Differentiates between supporters and detractors and appropriately addresses each. Understands and exploits the customer purchasing process.
- Negotiating: Exudes confidence and trustworthiness. Remains professional under pressure and demonstrates responsible decision-making in stressful or unexpected situations. Diffuses conflict in ways that create additional value and leads to new opportunities. Understands roles of all parties involved in a negotiation and anticipates their tactics, motivations, sensitivities, and intentions. Makes good decisions based on experience, wisdom, and thorough understanding of the situation.
- Relationships: Builds effective relationships and collaborates with peers, managers and co-workers across all Deluxe organizations. Openly communicates, provides timely feedback and shares ideas.

Required:

- Bachelor’s Degree or equivalent in sales experience
- 5+ years experience in direct sales to large accounts
- Service selling experience within printing industry

Preferred:

- Proven leadership and influencing skills
- Excellent written and verbal communication skills
- Strong consultative sales coaching/training skills; sales expertise/knowledge critical
- Strong interpersonal skills
- Ability to analyze data and results, identify trends and create plans for improvement
- Must be PC literate and have strong MS Office skills (Word/PowerPoint/Excel)
- Strong Account Management skills. Ability to create strategies and plans to maximize sales and retention performance of managed accounts
- Proven sales expertise
- Knowledge of Deluxe, its product lines and the business to business market desirable

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Chicago-Territory-Manager%2C-Major-Accounts-Chicago-Territory-Job-IL-60290/1574621/157462115746212012-03-05DeluxeSalesfull-timeUSDstarting0BSChicago, IL, USReq ID# 6355BR
Title Production Planner
Department The Johnson Group
Company Name The Johnson Group
Location of Position Rockford, IL
State Illinois
Full Time/Part Time Full Time
Shift Type Traditional
Job Description The Johnson Group is a full service commercial offset and digital printing company. Individual uses in-depth printing technical knowledge to plan sheet-fed printing projects from start to finish including reviewing job specifications, organizing and planning jobs, configuring press form layouts and folding dummies, stock and buyout requisitions and checking actual work against estimates to effectively and efficiently produce the work. Is the internal liaison between the Project Manager (sometimes the Sales Representative) and the Plant. Responsible for providing the technical details and support for a customer project from start to finish. Individual requires Project Manager skills to serve as Project Manager for certain assigned customers and backup to the Project Manager team.
Required:
Bachelors degree or equivalent in Customer Service or Business plus 2 years experience in Project Management/Job Planning in the print industry.
Must be highly self motivated with excellent interpersonal skills and tact in dealing with all stakeholders; customers in particular.
Attention to detail and ability to prioritize and follow instructions are essential. Excellent communication and computer skills are necessary to be successful in this position.
Ability to perform comfortably in a fast-paced, deadline-oriented work environment is a required along with the ability to successfully execute complex tasks while maintaining a positive environment.
Preferred:


Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Rockford-Production-Planner-Job-IL-61101/1636591/163659116365912012-03-05DeluxeThe Johnson Groupfull-timeUSDstarting0BSRockford, IL, USReq ID# 6388BR
Title Bilingual Support Agent, Spanish
Department Customer Care/Contact Center
Company Name Hostopia
Location of Position Kansas City, KS
State Kansas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This position will provide support to our Hostopia partners to translate Spanish / Portuguese technical support tickets and emails to the technical support team and technology staff to resolve. The agent will go through mandatory troubleshooting steps to isolate issues and document for Tier 2 support agents to resolve further. Agent may have direct verbal/written communication with our partners.


Accountabilities:

- Excellent oral and written communication skills in English and Spanish and/or Portuguese are essential
- Provide strong customer centric focus, ability to understand and prioritize customer needs
- Support and Maintain an above average of 80% service level
- Demonstrate exceptional organizational, problem solving, communication and effective listening skills
- Strong understanding of web design, hosting and domain services terminology
- Strong understanding of networking and Internet protocol

Required:

- HS Diploma or equivalent
- 3+ years experience
- Provide Tier 1 technical assistance via telephone, email, and/or chat
- Fluent in English and Spanish
- Strong written/verbal communication skills
- Ability to understand, translate and clearly articulate technical issues through written documentation
- 1-2 years technical support call center experience - preferred in the web hosting industry

Preferred:

- Fluent Portuguese

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Kansas-City-Bilingual-Support-Agent%2C-Spanish-Job-KS-66101/1647149/164714916471492012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSKansas City, KS, USReq ID# 6373BR
Title Sales Account Executive
Department Sales
Company Name Deluxe Corporation
Location of Position Kansas City, KS
State Kansas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Deluxe is Hiring Sales Account Executives

Join our team and enjoy some of the best benefits in the market

We are looking for dynamic, energetic, innovative, hard working, positive, Internet savvy, possibility thinkers with a burning desire to succeed to join our team.

Our Work Environment – Fun. Energetic. Competitive. Fast Paced. Passionate.

Part of a larger organization with more than 5,500 employees, Deluxe Small Business Services helps our clients grow their businesses through a wide range of innovative products and services. We specialize in the essentials for small business including: Search Engine Marketing on Google, Yahoo and Bing, Search Engine Optimization, Website design and hosting, Local listings on powerful sites so you can be found, Social Media programs on Facebook that build your following and brand, Logo Design, E-Mail Marketing and more… If you are an inspiring sales professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader. If you are a smart successful competitively passionate individual with the desire to become a leading sales professional – we can train you for this position.

Deluxe is known for one of the most competitive benefits/total reward plans in the market today. Our Sales Account Executives will earn base salary plus aggressive performance based commission pay. You supply the hard work and passion to succeed and we provide the opportunity.


Accountabilities:

- Account Acquisition: Outbound phone prospecting of assigned leads in specific geographic areas and verticals throughout the U.S. Deluxe currently has over 4 million small business customers.
- Account Development: Grow the accounts you acquire with additional products for the Deluxe portfolio.
- Consultative Sales Process: Conducts thorough needs assessment, product presentations, make custom recommendations and utilize closing skills via a webinar platform.
- CRM: Ability to learn salesforce.com and other web based tools for lead tracking, order processing and customer follow-up.
- Product and Service Knowledge: Expected to be knowledgeable in or learn SEM, SEO, websites, local listing products, social media and etc. (Google Certification will be provided during training)

Required:

- Excellent phone, presentation and written communication skills
- Business to business phone experience preferred, preferable in local advertising (SMB)
- Search Engine Marketing and Social Media fluent
- PC proficiency required: both Windows and web applications.
- Ability to multi-task
- Proven and documented history of success or achievement
- Highly motivated with a strong work ethic and impeccable ethics
- Proficient with Excel, PowerPoint, and Word or Google Docs

Preferred:

- Bachelor’s Degree

At Deluxe Corp, we are a true emerging media company. We are like a high tech marketing start-up with the security and base of a 100 year old organization!

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Kansas-City-Electronic-Media-Sales-Representative-Job-KS-66101/1645817/164581716458172012-03-05DeluxeSalesfull-timeUSDstarting0BSKansas City, KS, USReq ID# 6320BR
Title Director Growth Operations-Switch
Department Marketing
Company Name Deluxe Financial Services
Location of Position Kansas City, KS
State Kansas
Full Time/Part Time Full Time
Shift Type Traditional
Job Description You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, applauded.

Deluxe is currently seeking a Director of Operations, Switch.

As the Director of Operations, Switch, you will have decisions and direction driven from the Financial Services organization that will have significant impact on sales, operations, ordering, service delivery/fulfillment, and invoicing. The Director guides and directs an organization responsible for driving fundamental change in critical business processes and data standards. These changes are focused on standardizing the way we do business, as well as on reducing workloads and improving efficency of impacted organizations. The incumbent will work closely with the VP Growth Operations, and VP of Growth Marketing Services and our outsourcing partners, to drive clearer priorities, tighter performance management and, most importantly, increase over all customer satisfaction with our customers.

Customer Engagement: Establishing processes, procedures and helping to define/develop the tools and processes that our customers and sales force use to communicate information for new contracts and life cycle management of existing contracts.
- Ensure timely and accurate billing plus data itegrity necessary for service entitlement.
Accountable for consistent, deployment and support of standard processes, tools and reporting/metrics driving compliance with tools and processes within Switch across all regions.
- Ability to scale, monitor and effectively stay in front of sales pipelines. Present on sales calls both in person and via phone.
- Interact with IT, Support, Sales, Marketing and other cross functional teams on future enhancements based on customer feedback and interactions.
- Guide and direct customer sales support teams in each region which provide support for field sales through the sales process and contract lifecycle (e.g. research, cancellation communication, inquiries, etc.)

Revenue Recognition Improvement: Alongside the VP Growth Operations, VP Marketing, own the fiduciary responsibility for revenue recognition by ensuring the accuracy and timelines of information given to our outsourcers for billing.

Expense Structure Improvement: Simplifying end-to-end of order fulfillment processes; reducing excess capacity and reallocating resources accordingly; on-going resource alignment and right-sizing, resulting in service OI improvement.

Service Level Agreement Compliance: Developing and implementing better documentation and communication to avoid contract start-up and transition problems. Serve as liaison between customer and downstream Call Center and Support and outsourcer. Guide and direct support teams in each region which provides administrative support for field sales and customer support.

Sales Planning: Establish performance objectives and help to create/define the value chain for Switch services from which organization, staffing, compensation plans, targets, territory definition and sales and profit goals can be derived/realized. Ensure Sales Management receives information necessary to understand the current state of the services business in order to make strategic business decisions and develop actions plans to implement decisions. Review results and indicators for all key components including funnel, operational and sales productivity metrics, outlook, orders, revenue, margins, expenses, sales and marketing structure and assets. Actively lead both strategic and tactical decision making around the business to include, resource deployment, quota and objective setting, investment decisions, process and program deployment and risk assessment and mitigation. Champion process and practice change which is supportive of financial Services objectives and improvement goals.

Talent Management: Create a high-performing, customer-focused organization. Responsible for managing and directing the activities of multiple direct reports and a multi-country virtual team. Lead the team to work closely with Sales VP's and Executive Management across multiple functional organizations. Aggressively select, develop and manage talent to improvement diversity mix, bench strength, and retention; mentor junior team members. Create a committed and engaged workforce by motivating, recognizing and communicating to all employees regularly. Support team in removing barriers impeding their success.

Required:


Educational Requirements:

Bachelors degree, Masters degree preferred.
10 years experience scaling large business units

Skills/Attributes:

A leader and motivator with the management, organization and interpersonal skills as well as the stature to be a strong business partner to the VP Growth Operations, VP Marketing and the business heads.

An effective communicator who engages by encouraging open communication, motivating through influence rather than power and building positive business relationships internally and externally. Can establish credibility with senior sales leaders, senior technology executives, and customers. Ability to get thoughts across to others, understand technical details and be able to gain agreement for fundamental change

An action-oriented executive, who is self-motivated, focused, results-oriented, creative and innovative, with a can-do attitude.

Has good people skills – can motivate, recruit, develop and retain high-potential people. Can lead people and processes to build a global first-rate organization. Ability to lead and motivate others in a changing/matrixed environment

A team-player who is energetic and has a strong work ethic. Is mature, personally and professionally.

An intelligent executive with well-developed analytical and critical thinking skills. Guides and directs others in defining objectives, developing action plans, managing the execution, and achieving the desired results in the agreed-upon time frames

Provide thought leadership to identify issues and opportunities, develop solutions, make recommendations and execute/manage the implementation. Utilizes conceptual thinking in complex or new situations.

A trustworthy executive with a reputation for fairness, dependability and adherence to high ethical standards.

A high-energy and flexible individual. Is prepared to travel extensively in support of business development opportunities and other activities.

A passion for the sales function, with the drive to develop a world-class capability and champion the value-added role it can bring to top management and operating executives.

An executive with an appreciation for close collaboration among functional divisions across a company’s entire value chain.

A change agent who is able to initiate/drive change aligned with top management agenda to drive WCS’ transformation program.

Customer-focused mindset. Recognize that our role is to assist in finding a winning way to do business while maintaining Financial Services profitability

Fast paced, deadline driven environment where experience and knowledge is utilized in quick decision making.

Tolerance for ambiguity. Ability to lead and make decisions in an environment where information may be incomplete.

Ability to travel globally 10% to 20% of the time.

** Please visit our Facebook page and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers
http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Kansas-City-Director-Growth-Operations-Switch-Job-KS-66101/1557383/155738315573832012-03-05DeluxeMarketingfull-timeUSDstarting0BSKansas City, KS, USReq ID# 6322BR
Title Campaign Manager - Team Lead
Department Marketing
Company Name Deluxe Corporation
Location of Position Lenexa, KS
State Kansas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Campaign Manager – Team Lead. The main focus of the role will be to oversee and lead a team of Campaign Managers that set up, create, and execute SEMcampaigns. This person will be responsible for day to day management of the SEM/PPC team and must be able to motivate, develop and grow the team while assuring that campaign performance is of the highest quality.


Accountabilities:

- Manage and monitor a the overall portfolio of campaign performance and provide guidance and recommendations to team members
- Manage, develop and retain a skilled SEM team
- Maintain and continue to refine a set of scalable and repeatable processes for search solutions that provide results for existing and new customers
- Execute methodology and best practices for successful SEM campaign performance
- Work with business leaders to define operational initiatives and add product features
- Able to multi-task and prioritize projects
- Analyze, recommend and assist in implementation of improvements to meet customer ROI goals
- Stay current in the ever changing world of Search Engines to ensure compliance with guidelines of campaign creation.
- Leading by example
- Meeting objectives, deadlines
- Setting goals, priorities, and create action plans
- Promote a positive work atmosphere encouraging feedback and teamwork

Required:

- Bachelors degree or equivalent in Business, marketing or Communications
- 4+ years of work experience in the SEM industry
- 2+ years direct management of an SEM team
- Strong leadership and coaching skills
- Able to multi-task and prioritize projects
- Must be Google Adwords Certified and highly proficient in SEM/PPC, Ad Networks and Adwords
- Excellent communication and organizational skills including the ability to respond quickly to issues
- Strong PC abilities with the Microsoft applications Word and Excel.
- Effectively manage issues and relationships.
- Positive “can do” attitude
- Highly driven and willing to go over and above to get the job done
- Detail oriented

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Lenexa-Campaign-Manager-Team-Lead-Job-KS-66210/1572349/157234915723492012-03-05DeluxeMarketingfull-timeUSDstarting0BSLenexa, KS, USReq ID# 6389BR
Title Bilingual Support Supervisor, Spanish
Department Customer Care/Contact Center
Company Name Hostopia
Location of Position Lenexa, KS
State Kansas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This position will provide support to our Hostopia partners to translate Spanish / Portuguese technical support tickets and emails to the technical support team and technology staff to resolve. The supervisor will ensure all agents adhere to the mandatory troubleshooting steps to isolate issues and document for Tier 2 support agents to resolve further. The supervisor will monitor all agent activity and report daily/weekly to the call center general manager. The supervisor will also attend daily and/or weekly conference calls with the call center leadership team. The supervisor may also work directly with the partner via conference calls and email.


Accountabilities:

- Excellent oral and written communication skills in English and Spanish / Portuguese are essential
- Provide strong customer centric focus, ability to understand and prioritize customer needs
- Support and maintain an above average of 80% service level and provide reports to call center general manager
- Demonstrate exceptional organizational, problem solving, communication and effective listening skills
- Strong understanding of web design, hosting, domain services terminology along with an understanding of networking and internet protocol
- Call center supervising experience preferred

Required:

- High School diploma
- 3+ years of related work experience
- Previous leadership experience
- Provide Tier 1 technical assistance via telephone, email, and/or chat
- Fluent in English and Spanish
- Strong written/verbal communication skills
- Ability to understand, translate and clearly articulate technical issues through written documentation
- 1-2 years technical support call center experience - preferred in the web hosting industry

Preferred:

- Fluent in Portuguese

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Lenexa-Bilingual-Support-Supervisor%2C-Spanish-Job-KS-66210/1647151/164715116471512012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSLenexa, KS, USReq ID# 6406BR
Title Customer Service/Technical Support Agent
Department Customer Care/Contact Center
Company Name Deluxe Corporation
Location of Position Lenexa, KS
State Kansas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

This position will provide support to our Deluxe partners and/or customers. The agent will follow mandatory troubleshooting steps to isolate issues and document for Tier 2 and/or technology support to resolve further. The technical support agent will raise awareness through tracking to management on any technical trends that arise during their shift.


Accountabilities:

- Provide Tier 1 Technical Support with customers via telephone, email and/or chat
- Provide strong customer centric focus with the ability to understand and prioritize customer needs
- Support and maintain an above average service level requirements
- Adhere to policies, procedures and escalation paths of Call Center and Deluxe leadership
- Perform other duties as assigned.

Required:

- High School
- 1-2 years technical support call center experience
- Provide customer support/technical assistance via telephone, email, and/or chat
- Fluent in English and Spanish (if bilingual)
- Strong written/verbal communication skills
- Ability to understand, translate and clearly articulate technical issues through written documentation

Preferred:

- Technical support call center experience in the web hosting industry

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Lenexa-Technical-Support-Agent-Job-KS-66210/1666518/166651816665182012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSLenexa, KS, USReq ID# 6434BR
Title Machine Maintenance Group 4
Department Manufacturing/Operations
Company Name Deluxe Financial Services
Location of Position Lenexa, KS
State Kansas
Full Time/Part Time Full Time
Shift Type 3rd shift

Job Description:

Our award winning manufacturing facility in Lenexa, KS is looking for an experienced maintenance technician to join our third shift team!

With more than 5,000 employees, Deluxe helps our clients grow their businesses through a wide range of innovative products and services in fraud prevention, customer loyalty and brand building.

Our 250 employees in our Lenexa manufacturing and distribution facilities enjoy a positive work environment, solid benefit plan and excellent career opportunities!

Ideal Candidate will be able to:
- Repair and maintain machinery, mechanical/electrical equipment through inspection, troubleshooting, and evaluation to determine root cause of problems.
- Disassemble machines and repairs or replaces broken parts. Adjust functional parts of mechanical devices as necessary.
- Clean and lubricate parts, orders replacement parts, inspects completed repairs and returns equipment to specifications.
- Adapt procedures, techniques, tools, materials and/or equipment to meet special needs.
- Serve as a resource to others in the resolution of complex problems and issues.
- Work under general supervision.
- Rely on experience and judgment to plan and accomplish assigned goals.
- Orient, assign, train and check the work of lower level employees.
- Perform duties and tasks at this level that are frequently non-routine requiring advanced skills and complexity.
-Use general machining tools such as mill, lathe, shear, brake, and assorted hand tools is required

Required:


High school diploma, GED or equivalent experience. Knowledge of machine tools and their use including welding, hydraulic/pneumatic and/or automated controls, strong mechanical aptitude, knowledge of basic electrical and electronic repairs; ability to read and understand manuals and schematics. Strong problem-solving, analytical skills, and verbal communication skills. Ability to self manage priorities, work with a high level of accuracy and be detail oriented; ability to handle multiple priorities. Ability to work as part of a team.

Testing will be conducted at time of interview.

Preferred:


Mechanical, Electrical, and Computer certification(s) preferred. Previous experience with offset lithography and manufacturing preferred. Previous experience with lean and cellular manufacturing a plus.

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.deluxetalentcommunity.com
http://www.facebook.com/deluxecareers

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Lenexa-Machine-Maintenance-Group-4-Job-KS-66210/1703078/170307817030782012-03-05DeluxeManufacturing/Operationsfull-timeUSDstarting0BSLenexa, KS, USReq ID# 6413BR
Title Data Modeling/Reporting Specialist I-Cornerstone
Department Sales
Company Name Deluxe Cornerstone Solutions
Location of Position Lincoln, NE
State Nebraska
Full Time/Part Time Part Time
Shift Type Traditional
Job Description Assist in Producing client ready mail plans in excel spreadsheet which includes: making client requested changes, use internet data programs to extract resident counts for hypothetical models, troubleshoot client questions, approve final lists post change, recode model adjustments.

Analyze mail data retrieved through modeling to remove specific unmailable areas and analyze model recommeded specific quantities to Marketing Strategist.

Assist in producing mail routed list for Vendor (standard operating procedure) which includes; approving model changes, providing guidance to vendor on special instructions and troubleshoot waterfalls that do not match mail plans. Vendor provides some raw analysis and this position is responsible to do the additional programming in order to produce client ready reports. Must be able to build and run specific analysis based on specific client requests.

Assisting in producing client ready analysis; final report completion including specific "specialized" reports not in suite, complete client specific ROI calculations, field further analysis from vendor, improve suite formats and calculations, refine request tables and queries, provide advanced analysis for client specific needs.

Update branch table and produce table for master database, transmit dbf to vendor every day.

Assist in the managment and track gift program for financial insitiutions which includes building query requests based on client qualifications. Complete gift qualification report. Send completed report to Vendor.
Required:
Advanced Microsoft Excel and Access knowledge. Excellent internal and external communication skills moth written and oral. Professional interaction with clients. Advanced Microsoft Access knowledge, Basic SQL and MSQL knowledge. Bank data knowledge.
Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Lincoln-Data-ModelingReporting-Specialist-I-Cornerstone-Job-NE-68501/1668416/166841616684162012-03-05DeluxeSalesfull-timeUSDstarting0BSLincoln, NE, USReq ID# 6354BR
Title Programmer
Department Marketing
Company Name Deluxe Cornerstone Solutions
Location of Position Lincoln, NE
State Nebraska
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Innovative. Hard working. Honest. Entrepreneurial.

These are the words our customers and employees use when they talk about Deluxe. With a 90-year award-winning history of excellence, we continue building on our legacy as one of the top check producers in the North America recognized as a trusted and valued advisor to financial institutions and small businesses.

With more than 5,000 employees, Deluxe helps our clients grow their businesses through a wide range of innovative products and services in fraud prevention, customer loyalty and brand building. If you are an inspiring customer service professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader.

Responsiblities:

Assist in the execution of Cornerstone processes.

Assist in the execution of Cornerstone processes.

Re-program current processes. Will utlize Microsoft ETL - BI tools, SQL Server 2005-2008, Microsoft Access, Microsfot Excel.

Required:


Must be highly competent in Microsfot ETL - BI Tools, SQL Server 2005-2008, Microsoft Access and Microsoft Excel.

Would be helpful to have Basic web programming, financial services data and Direct mail lists experience..

High attention to detail. Excellent communication skills written and verbal. Ability to lead a team.
Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.deluxetalentcommunity.com
http://www.facebook.com/deluxecareers

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Lincoln-Programmer-Job-NE-68501/1603573/160357316035732012-03-05DeluxeMarketingfull-timeUSDstarting0BSLincoln, NE, USReq ID# 6310BR
Title Customer Service/Inside Sales - Base Connection
Department Customer Care/Contact Center
Company Name Safeguard Business Systems, Inc.
Location of Position Dallas, TX
State Texas
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Safeguard Business Systems, a leading manufacturer and distributor of business checks and forms is seeking an experienced Customer Service Representative with Inside Sales and Order Entry experience. This is a key position within the organization with direct customer interface, processing orders, resolve customer issues and cross selling new products and upselling our current products.

The ideal candidate:
- Sales oriented focused and not only will feel comfortable but have strong skills in upselling products and introducing new products to customers
- Will have strong verbal communication skills
- Is able to work successfully in a team environment
- Is detail oriented and possesses strong multi-tasking abilities
- Will handle and adjust to a high volume workload
- Has a keen attention to detail and a very high level of accuracy
- Will have the ability to develop a rapport quickly with customers via the telephone
- Candidates with experience ordering forms and/or a background in the printing industry is highly preferred
- Displays a pleasant phone voice
- Possesses strong follow up skills
- Will have basic math; spelling; and typing aptitudes and skills
- Must be flexible and adapt well to change
- Will be dependable
- Will be able to maintain a positive attitude

Required:


Desired experience:
- Minimum of 2 years of experience in a call center/customer service environment required
- Candidates with experience ordering forms and/or a background in the printing industry is highly preferred
- Experience with direct customer interaction required
- Candidates with suggestive selling/upselling or cross-selling experience are preferred
- Experience in handling customer complaints a plus
- Previous experience in a fast-paced and ever changing environment in also a plus.
- Various shifts available from 9:00 a.m. – 7:00 p.m. -- Candidates must be flexible with shift begin and end times

Safeguard is an exciting and positive work environment. This is an excellent opportunity for people who want to contribute and make a difference in the company’s success. We offer excellent benefits including medical, dental, vision, and life insurance, short and long-term disability, 401(k), vacation, holidays and personal days.

Safeguard is an Equal Opportunity Employer.

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Dallas-Customer-ServiceInside-Sales-Base-Connection-Job-TX-75201/1554806/155480615548062012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSDallas, TX, USReq ID# 6361BR
Title Customer Service Supervisor
Department Customer Care/Contact Center
Company Name Safeguard Business Systems, Inc.
Location of Position Dallas, TX
State Texas
Full Time/Part Time Full Time
Shift Type Traditional
Job Description Responsible for providing the Customer Service Management Team with support in ensuring that Department goals are consistently met. Optimizes customer satisfaction and company profitability by providing leadership to call center representatives, coordinating team activities and educating representatives on company objectives and goals. Reporting to the Customer Service Manager, this role is responsible for the leadership of the front-line Customer Service Representatives in Base Connection, Bank Team, BAM Support Team, and Key Contact Team. The incumbent promotes a friendly and courteous service while motivating subordinates to create a high level of customer service satisfaction. Responsibilies include innovation and improvements to departmental sales, quality, employee development, and maintaining positive employee relations.

Responsibilities and Accountabilities Include:

**With Department Lead and Manager, monitor productivity, service levels and volume to avoid unnecessary overtime as well as achieve expected level of service

** Accountable for team achieving sales targets

** Meet monthly with department Lead and Manager to discuss quality of service and recommendations for improvement and training opportunities for employees.

** Keep management Team advised of problems with service levels, employee or distributor issues.

** Responsible for working with new distributors to identify and convert products that are currently being sourced into Company manufactured products.

** Perform normal Customer Service duties during peak hours, during staff shortages and at any time when it's necessary to be in the queue or assisting with calls.

** Assume full responsibility in the absence of the Customer Service Manager.

** Optimizes company profitability by coaching front line Customer Service Representatives on new selling techniques. Providing feedback on the team's progress.

** Identifies opportunities and suggest changes to increase departmental, team, and individual performance.

** Assist with recruiting, conducting phone screens and live interviews with candidates for vacancies within the Department.

** Must be "sales oriented" in order to motivate and lead departmental customer service teams.

** Answer production or operations questions, serving as an information resource for all employees.
Required:
Working interactions include Customer Service Departmental employees, Distributors, Distributor employees, financial institution's representatives and other bank or credit union representatives as well as other departmental personnel and customers within Safeguard.

Supports and maintains ethics of the business through protection of customer and financial information and complying with all company policies ethics/values requirements and applicable regulatory policies.

5 to 7 years experience in a call center / customer care experience or demonstrated experience in leadership.

Prior experience and knowledge of processes in the printing industry is preferred.

Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Dallas-Customer-Service-Supervisor-Job-TX-75201/1641773/164177316417732012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSDallas, TX, USReq ID# 6222BR
Title Director eCommerce- Direct Checks Unlimited
Department eCommerce
Company Name Checks Unlimited
Location of Position Colorado Springs, CO
State Colorado
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise! At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future

The Direct to Consumer segment of Deluxe Corporation, Direct Checks Unlimited, is the nation’s top direct-check manufacturer. Established in 1986 as the first major direct mail check printer, the company, then called Current Checks, was founded, to offer an exceptional value on high-quality checks. By maintaining a clear focus on this original objective, the company has evolved and expanded over the years according to market trends and Customer needs and desires. When initially introduced, our check line included 13 designs. Today, we have grown to offer over 800 personal check designs — plus a full line of address labels, checkbook covers, check-related accessories, fraud and security services and a complete line of business checks. Our licensed designs include many of America's favorite icons and characters. We are in the top 5% ranking in annual website traffic.

Located in Colorado Springs, set between the towering Rocky Mountains and the expansiveColorado plains. Like the western frontier, we are founded on the solid principles of hard work, integrity, and excellence. From the very beginning, we have kept our sights outward, toward the wide-open space of new possibilities.

We are currently seeking a passionate and innovative ecommerce leader. This position reports directly to the Senior Vice President of the Direct to Consumer segment.

Specific responsibilities include:
- Developing and executing our core product, ecommerce marketing strategy, along with the revenue and profit ownership of these efforts. Our core product focuses on checks, and related accessories, along with fraud and security services.
- The ownership of our transformational strategy into the Web to Print Consumer market. This position will lead the development and execution of the strategy, to position us as a significant player in the market.

The successful candidate will direct all ecommerce, marketing/merchandising programs, promotions, and develop experiences in order to acquire new customers for direct checks and build loyalty and profitability.

You should possess exceptional communication skills with the ability to articulate, parse, and easily summarize complex issues across various management levels within the organization. You must be able to prioritize projects and programs appropriately with a view towards maximizing revenue, margin, and profit.

Required:

- Experience managing ecommerce within a multi-channel environment
- The ability to leverage proven customer acquisition and retention strategies, and a drive to understand and anticipate customer needs
- Demonstrated ability to lead, manage, develop, and grow and inspire teams
- Strong organizational and planning skills
- Analytical skills to draw conclusions from sales reports, web analytics, and other systems

Preferred:


To watch our SVP speak about the location and opportunity!

http://youtu.be/1OpZNmbWfdY

Please visit our Facebook page and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

http://www.checksunlimited.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Colorado-Springs-Director-eCommerce-Direct-Checks-Unlimited-Job-CO-80840/1491162/149116214911622012-03-05DeluxeeCommercefull-timeUSDstarting0BSColorado Springs, CO, USReq ID# 6431BR
Title IT Project Leader
Department Information Technology
Company Name Deluxe Corporation
Location of Position Colorado Springs, CO
State Colorado
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The IT Project Leader solves information technology problems and new business ideas for small to medium sized projects, by working closely with business clients to analyze and document requirements and identify opportunities to leverage existing engineering concepts and technologies in the improvement of the business.


Accountabilities:

- Assures tactical application development enhancement projects are delivered on time, within budget, and meet customer expectations by prioritizing work, developing release schedules, and managing development resources.
- Provides the communication bridge between Business and the Information Technology (IT) group by facilitating and documenting Business and IT discussions.
- Facilitates meetings to ensure information systems needs are met for the business by working closely with members of the Business and Technical Architecture teams.
- Maintains, communicates and enforces applications architecture by facilitating code reviews for all changes with senior IT development staff and the Architecture group.
- Ensures the quality and timely delivery of production system releases, coordinating testing resources, managing defect reporting and resolution and creating release content documentation.
- Creates documents that transform business automation needs into detailed requirements by detailing high-level ideas and concepts.
- Supports and maintains ethics of the business by protecting customer and financial information, applying company’s core values, and complying with policies, procedures, and applicable regulations.

Required:

- Bachelors Degree in Business, prefer emphasis in IT Project Mgt
- 3-5 years of experience in IT Project Management

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Colorado-Springs-IT-Project-Leader-Job-CO-80840/1699117/169911716991172012-03-05DeluxeInformation Technologyfull-timeUSDstarting0BSColorado Springs, CO, USReq ID# 6403BR
Title Sales Account Executive
Department Sales
Company Name Deluxe Corporation
Location of Position Irvine/Orange County, CA
State California
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Deluxe is Hiring Sales Account Executives

Join our team and enjoy some of the best benefits in the market

We are looking for dynamic, energetic, innovative, hard working, positive, Internet savvy, possibility thinkers with a burning desire to succeed to join our team.

Our Work Environment – Fun. Energetic. Competitive. Fast Paced. Passionate.

Part of a larger organization with more than 5,500 employees, Deluxe Small Business Services helps our clients grow their businesses through a wide range of innovative products and services. We specialize in the essentials for small business including: Search Engine Marketing on Google, Yahoo and Bing, Search Engine Optimization, Website design and hosting, Local listings on powerful sites so you can be found, Social Media programs on Facebook that build your following and brand, Logo Design, E-Mail Marketing and more… If you are an inspiring sales professional known for delivering results and implementing meaningful and effective change, this could be your opportunity to join a proven leader. If you are a smart successful competitively passionate individual with the desire to become a leading sales professional – we can train you for this position.

Deluxe is known for one of the most competitive benefits/total reward plans in the market today. Our Sales Account Executives will earn base salary plus aggressive performance based commission pay. You supply the hard work and passion to succeed and we provide the opportunity.


Accountabilities:

- Account Acquisition: Outbound phone prospecting of assigned leads in specific geographic areas and verticals throughout the U.S. Deluxe currently has over 4 million small business customers.
- Account Development: Grow the accounts you acquire with additional products for the Deluxe portfolio.
- Consultative Sales Process: Conducts thorough needs assessment, product presentations, make custom recommendations and utilize closing skills via a webinar platform.
- CRM: Ability to learn salesforce.com and other web based tools for lead tracking, order processing and customer follow-up.
- Product and Service Knowledge: Expected to be knowledgeable in or learn SEM, SEO, websites, local listing products, social media and etc. (Google Certification will be provided during training)

Required:

- Excellent phone, presentation and written communication skills
- Business to business phone experience preferred, preferable in local advertising (SMB)
- Search Engine Marketing and Social Media fluent
- PC proficiency required: both Windows and web applications.
- Ability to multi-task
- Proven and documented history of success or achievement
- Highly motivated with a strong work ethic and impeccable ethics
- Proficient with Excel, PowerPoint, and Word or Google Docs

Preferred:

- Bachelor’s Degree

At Deluxe Corp, we are a true emerging media company. We are like a high tech marketing start-up with the security and base of a 100 year old organization!

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/IrvineOrange-County-Electronic-Media-Sales-Representative-Job-CA-92602/1661782/166178216617822012-03-05DeluxeSalesfull-timeUSDstarting0BSIrvine/Orange County, CA, USReq ID# 6407BR
Title VP Product Marketing
Department Marketing
Company Name Deluxe Corporation
Location of Position Oakland, CA
State California
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

The Vice President of Product Marketing will own Product Services for Web to Print and must be a strategic leader experienced and accountable for deliverables and achieving results for the department. The ideal candidate is a strong team player who is passionate and who will “dig in” to work to achieve success.


Accountabilities:

- Develop a road map for W2P-all
- Product and pricing analysis and execution, ROI for all products current and new
- Create compelling differentiated solutions for customer acquisition
- Manage sales presence, channels and major accounts
- Manage Product, Marketing and Sales teams locally and remotely

Required:

- Bachelor’s Degree
- Must have Online Product Marketing experience
- Strong leadership and management experience. Effective at achieving both short and long term results
- Strong business acumen, good judgment, able to make decisions to meet goals and achieve success
- Experience creating and managing new product launches
- Passion for tangible products. Possess a vision for product
- Strong verbal and written abilities, effective presentation skills and getting buy in and alignment
- Strong analytical skills-synthesize complex data initiatives
- Drive the product vision road map both internally & externally
- Operationally range the product function within the organization
- Customer driven, prioritize new product services & offerings
-

Preferred:


** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-VP-Product-Marketing-Job-MN-55126/1668413/166841316684132012-03-05DeluxeMarketingfull-timeUSDstarting0BSOakland, CA, USReq ID# 6409BR
Title Finance Director
Department Accounting/Finance
Company Name Deluxe Corporation
Location of Position Oakland, CA
State California
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

You can feel the energy at the Deluxe family of companies! The creative environment and the sense of possibility here are what you'd expect at a start-up, yet, we offer all the resources and strength of a well established, publicly traded company. How strong are we? From locations across the United States, Canada and Ireland, we serve nearly 4,000,000 small businesses, more than 6,400 financial services companies, and 9,000,000 individual consumers.

As we move forward to our new future, we're launching new products, offering new services, and creating new ways to help small businesses and financial institutions succeed. We provide an environment that is dynamic, not bureaucratic and a structure that is rewarding, not routine, now we need you to provide the passion and expertise!

At Deluxe, your ideas are applauded. Your commitment, valued. Your efforts, recognized. Put simply, Deluxe is the place for you to actively build your future.

Provide Financial Leadership for PsPrint/Web to Print organization with a focus on developing business strategies and business plans to ensure growth. Support continued deepening of understanding of business drivers, scenario analysis on lifetime value on customer acquisition spend, expanding into new channels of distribution, etc. Integration of PsPrint into Deluxe and on-going development of metric development and monitoring. Key member of the leadership team for Web to Print organization.


Accountabilities:

- Serve as key finance leader supporting the Web to Print Leadership team with developing strategies and operating plans for key growth areas required for transformation of Deluxe's Web to Print business.
- Provide financial guidance and leadership for the W2P Leaders, partnering with them to develop strategies and product/channel plans to drive portfolio growth in revenue and profitability
- Lead the financial integration of PsPrint onto SAP and into Deluxe financial policies and procedures
- Drive and manage monthly reporting/forecasting and annual planning process for Web to Print
- Develop processes, procedures, measures and reporting as appropriate for tracking and managing the success of the plans and initiatives
- Provide assistance in preparation of monthly financial reviews, periodic corporate requests for analyst coverage, BOD packages and other requests.
- Drives monthly business review internally with W2P team and cross functionally with Deluxe
- Summarizes results (actual vs budget)
- Communicates next months priorities
- Owns annual operating plans
- Maintains daily/weekly performance of key financial operational metrics
- Analytical mind
- Solid commercial and business awareness
- Excellent math & IT skills
- Good problem solving skills
- Excellent interpersonal skills, able to get along with a lot of different “leader” personalities & work styles
- Strong prioritization skills, able to switch gears when needed
- Ability to make quick and good decisions

Required:

- Bachelor’s Degree or equivalent in Finance, Business, or Accounting
- 10+ years experience in Finance, financial management roles including forecasting, financial modeling, financial and strategic planning
- Good systems and Data Base management experience
- Analytical Thinker with excellent business acumen and financial acumen
- Communication Skills / Business Partnering

Preferred:

- MBA

** Please visit our Facebook and Blog to ask questions, get updates, and to better understand our culture.

http://www.facebook.com/deluxecareers

http://www.deluxetalentcommunity.com

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Shoreview-Finance-Director-Job-MN-55126/1668417/166841716684172012-03-05DeluxeAccounting/Financefull-timeUSDstarting0BSOakland, CA, USReq ID# 6328BR
Title Customer Service/Sales Rep 1
Department Customer Care/Contact Center
Company Name Deluxe Corporation
Location of Position Oakland, CA
State California
Full Time/Part Time Full Time
Shift Type Traditional

Job Description:

Please email resume to customerservicejobs@psprint.com

Along with your résumé, please include a cover letter explaining your customer interface experience, how you have used (and or your knowledge) of Adobe Suite and your salary expectations.

PsPrint, a Web to Print solutions for Deluxe Small Business Services andnamed one of the 50th fastest growing companies in the Bay Area, is lookingfor a Customer Service Representative. Deluxe Companies support innovation and are known to have the most competitive benefits and total rewards plans in the market today. This position reports to the Customer Service Manager, is non-exempt and is located in the Emeryville/Oakland area.

We are looking for a cool headed, high energy, team oriented person with a positive attitude, design knowledge and customer service experienced. Restaurant work, front counter work, telemarketing experience is ideal to help our customers with their questions, needs and escalated issues. A person who is easily flustered or needs quiet time to be creative is not right for this role. Our customers demand a strong understanding of online printing so candidates must be a quick learner and have experience with Adobe Suite Package. This person must be able to multi-task and able to apply design knowledge to guide the customer experience through informative and clear communication and complete follow through.


Accountabilities:

- Communicate directly with customers about orders on the phone, email and occasionally in person.
- Answer High Call Volume, average 80 calls daily.
- Interact with customers referring to various graphic design programs and printing tools.
- Up-sell and cross-sell products to fit the needs of customers.
- Meet and greet occasional walk in customers at front desk.

Required:

- 1-3 years experience in servicing customers on the phone, online and/or in person.
- Prior printing/design experience/knowledge are a must.
- Fluent knowledge of PC and Macintosh computers.
- Knowledge of Photoshop, Illustrator or other graphic programs.
- Solid communication and interpersonal skills. Must have strong command of the English language both oral and written.
- Internet savvy with a solid understanding or use of web services.
- Strong organizational skills and detailed orientated.
- Friendly, consistent, clear and positive customer orientated attitude.
- Able to multi-task and prioritize projects.
- Advanced typing/data entry skills, minimum 40 wpm.
- Must pass background check and be eligible for employment in the U.S.

Our business model combines an Internet-based ordering system with automated workflows, allowing us to deliver reliable printing solutions to customers with greater convenience and at more affordable prices. We are looking for an individual with spirit and motivation toward improving processes while focusing on positive customer experience and operational efficiency.
Preferred:

Pre-Employment Screening Drug screen and background check required. EOE/M/F/D/V.]]>http://jobs.deluxe.com/job/Oakland-Customer-ServiceSales-Rep-1-Job-CA-94601/1566966/156696615669662012-03-05DeluxeCustomer Care/Contact Centerfull-timeUSDstarting0BSOakland, CA, US