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Director, Product Innovation

The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

Req ID 230598WD-1 Location Atlanta, Georgia

The Director, Product Innovation will lead Deluxe’s efforts to achieve a consistent, best in class Product Management capability across Deluxe, while leading select innovation design projects to stronger product outcomes and role model the customer centered product capability we’re building. This leader will work cross functionally with product managers throughout the organization as well as with product development and other groups across the company.

  • Establish consistent and best in class product management capabilities across Deluxe, including Product Strategy/Roadmap, Process, Portfolio and Metrics, and Tools

  • Lead a small multi-disciplinary innovation “pod” to lead/co-lead innovation design projects, in close partnership with Business Units, to accelerate BU priorities using a human centered design process to refine product strategies and invent/reinvent products and experiences

  • Lead and facilitate the development of a holisitic Deluxe-wide product strategy and roadmap, by working in close collaboration with product managers and leaders across the Business Units

Basic Qualifications: 

  • Masters Degree in Business, Marketing or equivalent experience

  • 6+ years of experience in Business, Marketing or related field 

  • 5+ years of financial services industry experience in product management, innovation, new product development or related field

  • 5+ years People Management experience

  • Proven experience in product management and innovation methodologies, especially Design Thinking

Preferred Qualifications

  • Masters Business Administration

  • 10+ years of experience in Product Management, Innovation or related field

  • Excellent facilitative leadership skills to work collaboratively cross functionality to lead and influence employees that are indirect superiors, peers, or junior to his role

  • Experience managing a high performing team and cultivating a collaborative environment. 

  • Outstanding collaborator across team boundaries

  •  Excellent verbal and written communication skills

  •  Experience working within an innovation team or enterprise product team for a larger company 

  • Experience with primary customer research, time “in the field”, market research, and translation of insights uncovered into ideas, concepts, and products.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.


Department: Product
Time Type: Full time
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Company Name

Deluxe Corporation

Company Info

Deluxe, a Trusted Payments and Data Company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world’s largest consumer brands, while processing approximately $3 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers’ most trusted business partner. To learn how we can help your business, visit us at www.deluxe.com.

Our Values

Inclusion, Diversity & Equity

Whether working with our thousands of employee-owners or with our many partners and clients around the world, Deluxe strives to be a company that is not only diverse, but inclusive of all. We work as One Deluxe to foster an environment that strives toward equality.

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Awards

Over the years, Deluxe has been recognized for numerous awards and accolades. We are proud to celebrate our achievements as a testament to our corporate philosophy and unparalleled candidate experience.

Great Place to Work Oct 2020 to Oct 2021
Talent Board 2021 Candidate Experience Award Winner
Best place to work for Moms
Best place to work for Dads
2020 Honor Roll Company Award Winner
Disability Equality Index Best Place to Work Award
Vets Indexes Recognized Employer Award 2023
Best places to work 2022 Award
Yellow ribbon Award
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Meet the Owners

The success of our employee-owners is at the forefront. We encourage and enable our Deluxers to own their success through growth and development opportunities. Hear from real employees on what it means to Own It at Deluxe.

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Culture

Since every employee at Deluxe is an owner, we all work together to develop new ideas for our customers that could include data-driven marketing tools, cloud-based solutions, or other innovations. Together, we’re creating the future of financial services and we all share a stake in our success.

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