Sr. Business Analyst
The Sr Product Business Analyst supports the product management team in day-to-day execution, liaising with the Product Development team as needed. They write user stories, help manage the product backlog and recommend prioritization, and support collection and analysis of multiple data sources.
Support customer and market research and competitor benchmarking to understand customer needs and product feasibility
Support pricing strategy development by conducting data collection and analysis
Act as a liaison between the Product Management and Product Development Team to guide the PD team and make sure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories
Collect and analyze customer feedback
Support development of the business plan e.g., target market analysis, product growth plan
Education and Experience: Bachelors and 3 years or HS/GED and 7 years
Knowledge of all aspects of agile methodology
Proven track record in driving critical projects to successful implementation on time and on budget
Experience creating user stories and documenting epics
Experience in performing complex analytical work though robust data models
Knowledge and use of behavioral analysis tools to understand user experience across different landscapes
Experienced in analyzing data sets, creating flow diagrams, preparing high level summaries and workflows
Experience working with management to improve operating procedures, reduce cost and inefficiencies
Experienced in quality assurance and usability testing
Education: Bachelors in Business or Finance
Experience: 3-5 years as a product owner or business analyst
Experience working with development teams
Desire to work on product rewrite in the payments space
Desire or experience with Saas products
Experience with treasury products
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
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Time Type: Full time
Work Status: Permanent
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.