In this role, UX DesignOps will support the UX/UI product design and research practice, applying the right amount of process to drive on-time operations.This position creates the plans, tracks calendars, timelines, and manages team backlogs.You will remove delivery obstacles for the UX team by assisting with tactical issues, scheduling reviews with stakeholders, as well as leadership and communicating status updates.
As a primary function of this role, UX DesignOps is responsible for creating, developing, and executing project operational plans, ensuring schedules are realistic and goals are achievable. Create & maintain detailed job specs for UX roadmaps & project plans.
Establish formal processes and standards to capture information to successfully achieve project targets/goals. Ensure UX Design quality, dependencies, integrity, and timeliness.
Drive the development of UX best practices, establishing reusable design patterns and guidelines. Oversee UX product delivery activities from design concept to development and release – Full Life Cycle. Ensure use of integrated format, i.e. Jira or Airtable, for the project team.
Serve as a peer mentor, coach, and liaison for key stakeholders. Present project updates and key milestones to leaders, UX & cross-functional teams.
Solve problems with the responsibility for planning, coordinating, and delivering Product Design cross-workstream activities and teams from multiple internal and external partners.
Bachelors in Design, Business, Communications, Information Technology or related field with 5 years of software product development, user experience design, team operations, process improvements, project management experience.
Executive Communication skills, Familiarity with Jira, Figma, Airtable, UX research, customer research, product management, prototyping, Systems thinking, Design thinking and testing. Use of tools to track, manage and operationalize the UX practice
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
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Time Type: Full time
Company NameDeluxe Corporation
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.
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