Processing Specialist lll

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Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

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Req ID 230095WD Location Charlotte, North Carolina

The Processing Specialist III position handles the most complex customers with minimal Supervision. The focus of the position is to perform the day to day function of highly complex client processing.

1.Handles highly complex customers with unique, specific and/or challenging processing requirements.
2.Performs look ups and additional research on rejected payments and paperwork.
3.Higher level decision making on transactions
4.Manages received dates, effective dates/backdates on mail to be processed to assure that all client deadlines are met.
5.Communicate with all areas of Operations throughout the shift to assure deadlines are met.
6. Customer Contact to resolve issues and processes
Process work accurately and maintain performance output in accordance with department and client standards
Demonstrates a high-level knowledge of specific client requirements
Assist with Training & Controls for Quality Assurance

Basic Qualifications (BQs)

Education and Experience: HS/GED and 2 years experience in document processing.

- Good hand/eye coordination
- Demonstrated the capability to be extremely detail oriented and quality conscious
- Comfortable working with tight and floating deadlines
- Clear, direct communication skills
- Comfortable working in a fast-paced, deadline-oriented environment
- Flexible schedule, including weekends, holidays, overtime and/or off shifts
- Team player with good interpersonal skills
- Ability to work well independently and with others
- Ability to adapt to change and learn new processes as the business evolves
- Must meet the Deluxe established standard minimums for productivity and accuracy

Preferred Qualifications (PQs)

Education: HS/GED

Experience: 2 years document processing

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

Department: Business Operations
Time Type: Full time
Shift Type: First Shift (United States of America)
Work Status: Permanent

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Company Name

Wausau Financial Systems Inc

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.