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Implementation Analyst Senior

The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

Req ID 211712WD-4 Location Chicago, Illinois

his position is responsible for the overall planning and tracking of more complex client driven change orders and new job setup from initiation through executionThe Sr Implementation Analyst is responsible for understanding the product concept and having the ability to translate the concept into valid client business requirements for complex business issues faced by clients.  Thisrole alsogathers project requirements, completes research, and recommends which combination of product/system solutions will best meet the client’s needs for complex solutions.

  • Create, manage, and track project plans associated with delivery of the new client setup and change orders for remittance processing clients for more complex clients or clients that present relationship challenges.   Prepare project documentation; organize and conduct internal and external project meetings.Manage project delivery through lifecycle stages from project initiation through project closure and tightly manage scope through the change control process. This includes issue identification, contingency planning and is expected to foster and contributing to a collaborative team environment. 

  • Manage the overall external client implementation process. Key activities may include planning, making release scope decisions, managing issues to resolution, scheduling testing, facilitation of cross team review and approval sessions, and leading technical walk-through with client. May manage a portfolio of client projects.  

  • Identify, research, analyze and write business requirements to ensure client needs are met.  Engages with more complex clients/solutions.  Works closely with clients and internal departments to clearly understand document and facilitate solutions for business problems and issues. Reviews, analyzes, adds and tracks requirements for the change order and or new job setup. Ensures client specification documents are kept up to date and accurate in accordance with implementation changes. 

  • Provide consulting to clients on business problems for clients to help identify solutions to their business needs related to remittance processing. Prepares presentation materials and delivers effective presentations.

Basic Qualifications (BQs)

Education and Experience: Bachelors in Project Management, Business, MIS and 3 years experience or HS/GED and 7 years experience in project management. 

Knowledge of industry trends and remittance products and services, business processes and applications.   Knowledge of transaction processing systems and formats.  

Knowledge of products and services, industry association rules. 

Preferred Qualifications (PQs)

+ 3years of related systems and business experience. Expertise in technical writing and/or business documentation.  

Demonstrated skill in project management methodologies and control techniques.

COVID-19 Vaccination Policy

Deluxe is a federal government contractor, as well as a subcontractor to federal government contractors. As such, consistent with President Biden’s recent Executive Order, Deluxe has implemented a mandatory vaccination policy effective November 15, 2021 requiring COVID 19 vaccinations for all US new hires. We are adopting this policy to safeguard the health of our employees and their families, our customers and visitors and the community at large. For this position, candidates must be fully vaccinated or have been granted an exemption as an accommodation for a disability or a sincerely held religious belief. All disability and religious accommodation requests must be submitted to Employee Relations at the time of acceptance of an offer and prior to a candidate’s start date.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.


Department: Business Operations
Time Type: Full time
Work Status: Permanent
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Company Name

Wausau Financial Systems Inc

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.

Our Values

Diversity, Equity & Inclusion

Whether working with our thousands of employee-owners or with our many partners and clients around the world, Deluxe strives to be a company that is not only diverse, but inclusive of all. We work as One Deluxe to foster an environment that strives toward equality.

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Awards

Over the years, Deluxe has been recognized for numerous awards and accolades. We are proud to celebrate our achievements as a testament to our corporate philosophy and unparalleled candidate experience.

Great Place to Work Oct 2020 to Oct 2021
Talent Board 2021 Candidate Experience Award Winner
Best place to work for Moms
Best place to work for Dads
2020 Honor Roll Company Award Winner
Disability Equality Index Best Place to Work Award
Vets Indexes Recognized Employer Award 2021
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Meet the Owners

The success of our employee-owners is at the forefront. We encourage and enable our Deluxers to own their success through growth and development opportunities. Hear from real employees on what it means to Own It at Deluxe.

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Culture

Since every employee at Deluxe is an owner, we all work together to develop new ideas for our customers that could include data-driven marketing tools, cloud-based solutions, or other innovations. Together, we’re creating the future of financial services and we all share a stake in our success.

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