QA Representative

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Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

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Req ID 230047WD Location Fort Worth, Texas

Responsible for assisting the QA department in guaranteeing First American services, this individual will be trained in all aspects of QA but will primarily focus on maintenance change and download file build verification.

• Verifying the information input into various front-end systems.
• Verifying the original source documents to ensure merchant accounts have been set-up correctly.
• Verifying various maintenance changes, including name, address, bank account, and other changes and ensuring they have been input correctly and all procedures have been followed.
• Verifying file builds.
• Verifying closings to ensure accounts were closed using the correct reason codes in all systems.
• Verifying additional card number add-ons (Discover, Amex, etc).
• Using reports to research problems and correct data.

Basic Qualifications:
Education and Experience: HS/GED and 0 years
• Be PC proficient and have familiarity with MS Office (including Excel and Word).

Preferred Qualifications:
Education and Experience: HS/GED and 0 years

• Data entry Quality Assurance is preferred.
10-key proficiency is also preferred.

• Be very detail oriented. Quality Assurance is held to the highest standards of accuracy.
• Be a logical thinker and excel at problem solving.
• Have excellent written and oral communication skills to facilitate interdepartmental communication.
• Be a self-starter who can accomplish daily goals of finishing all work accurately before the end of his/her shift.
• Be able to multitask and “switch gears” by rapidly moving from task to task.
• Be punctual and have a good attendance record.

RSRDLX

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

Department: Customer Service
Time Type: Full time
Shift Type: First Shift (United States of America)
Work Status: Permanent

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Company Name

First American Payments Systems, L.P.

Company Info

Deluxe, a Trusted Payments and Data Company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world’s largest consumer brands, while processing approximately $3 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers’ most trusted business partner. To learn how we can help your business, visit us at www.deluxe.com.