Risk Analyst

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The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

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Req ID 222218WD Location Fort Worth, Texas

Responsibilities:

This position works to minimize risk by monitoring daily transaction exceptions to approved account parameters on credit card processing activity, maintain departmental spreadsheets, update online systems with account status, and contact customers to review company policies and procedures.

Review/request additional information to decision daily audits to determine if merchant processing activity is an acceptable risk to First American Payment Systems
Monitor/process daily releases of funds via suspense system on accounts where processing exception and/or documentation received represent an acceptable risk to First American
Maintain departmental spreadsheets of data for reporting purposes. These reports include, Audit Log-Monthly summary of all accounts that were investigated.
Member Alert to Control High-Risk Merchants (Formerly TMF)
Monthly update of merchant matches and placements on Terminated Merchant File
Input information into online systems such as the Merchant System, Suspense System, LP Online, SAM, Vital, and FDR in regards to account status and notes on each investigation

Basic Qualifications:

Education/Experience: HS/GED and 2 years of related experience
Customer Service Experience
Has ability to work with mathematical concepts such as probability and statistical inference
Competently analyzes and prioritizes information to make appropriate recommendations
Committed to meeting quality standards
Can be trusted to keep sensitive information secure

Preferred Qualifications:

Education/Experience: Associates; Degree and 0 years experience
Card issuer or merchant acquirer experience is preferred
Ensures that the customer receives a superior product or service
Listens attentively and responds effectively to customer complaints

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

Department: Finance
Time Type: Full time
Shift Type: First Shift (United States of America)
Work Status: Permanent

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Company Name

First American Payments Systems, L.P.

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.