Donor Care Representative
Req ID: 200984WD-2
This position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
• Identify the customer's needs, suggest products and services.
• Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and /or re-orders.
• Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience.
Education and Experience: HS/GED and 0 years
Education: High School
Experience: 1 year on Sales, Retail, Customer Service
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to email@example.com.
Department: Customer Service
Time Type: Full time
Learn about Benefits
At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans and tuition reimbursement, we've got the tools to help you grow.
Affordable medical plans offering PPO, HRA, HDHP and Regional HMO style options.
Competitive 401k matching program with guidance on saving solutions
Deluxe will provide up to $5,250 per calendar year to full time employees that want to continue their education.
Between paid time off, floating holidays, paid holidays and the ability to work remotely in some of our positions, we place a strong value on providing a quality work/life balance.
Learn About Our Leadership
Deluxe is led by an executive team and board members who play a vital role in maintaining the success of our organization...Learn More