Careers
Implementation Analyst
All employees of Deluxe should apply for the position of interest via our Deluxe System. Refer to your manager or HR partner for additional assistance.
Location: Lenexa, Kansas, United States
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
The Implementation Analyst is responsible for the overall planning and tracking of small, medium and semi-complex client driven change orders and new job setup from initiation through execution. The Implementation Analyst is responsible for understanding the product concept and having the ability to translate the concept into valid client business requirements. This person gathers project requirements, completes research, and recommends which combination of product/system solutions will best meet the client’s needs.
Create, manage, and track project plans associated with delivery of the new client setup and change orders for remittance processing clients. Prepares project documentation; organizes and conducts internal and external project meetings; manages project delivery through lifecycle stages from project initiation through project closure and tightly manage scope through the change control process. This includes issue identification, contingency planning.
Manage the overall external client implementation process. Key activities may include planning, making release scope decisions, managing issues to resolution, scheduling testing, facilitation of cross team review and approval sessions, and leading technical walk-through with client.
Identify, research, analyze and write business requirements to ensure client needs are met. Works closely with clients and internal departments to clearly understand document and facilitate solutions for business problems and issues. Reviews, analyzes, adds and tracks requirements for the change order and or new job setup. Ensures client specification documents are kept up to date and accurate in accordance with implementation changes.
Provide consultation to clients on business problems for clients to help identify solutions to their business needs related to remittance processing. Prepares presentation materials and delivers effective presentations.
Provide high level estimates (HLE) to clients for billable service hours (may include vendor and custom development quotes). Ensure SOW are completed and signed for all billable projects. Ensure all projects are billed upon completion.
Basic Qualifications:
Education and Experience: Bachelors degree and 2 years experience or HS/GED and 6 years experience.
Preferred Qualifications (PQs)
Experience: Bachelors degree in Project Management, Business or MIS
5 + years of experience in related IT systems and business operations.
2 + years experience in related IT systems and business operations.
2 + Knowledge in technical writing and/or business documentation.
2+ Knowledge of transaction processing systems and formats.
Department: Business Operations
Time Type: Full time
All employees of Deluxe should apply for the position of interest via our Deluxe System. Refer to your manager or HR partner for additional assistance.
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