Solution Analyst- Financial Services Solutions
The Solutions Analyst role requires a consultative approach to analyzing customer treasury data for translation into a treasury solution. It is client facing and requires the ability to both interpret electronic payment addenda information and interpret lockbox payment and remittance data.Will be responsible for taking that information to map data entry fields based on customer solution needs, train on those functions as well as aspects of the applications and act as the SME to expedite the process of onboarding. This role may also require some project implementation and onboarding.
Train customers on file specifications and application related topics
Serve as primary analyst and SME to assigned clients
Interpret and map payment and Remittance data for translation into file or solution
Implement and/or onboard new client projects
Participate in Presales discussions and SOW review, Internal team projects
Education and Experience: Bachelor’s in Banking/Finance, Computer Science and 2 years of Technical Analyst experience or HS/GED and 6 years Technical Analyst experience
Understanding the structure of various file formats, financial payment types, and payment workflows.
Business or technical experience with MS-Office applications, Visio, Adobe Acrobat, databases.
Minimum five years’ experience in technical support role or technical development role.
Education and Experience: Bachelor’s in Banking/Finance, Computer Science and 2 years of Technical Implementation, Development, API support
Certifications in AAP (Accredited ACH Professional),NCP (National Check Professional),CTP (Certified Treasury Professional)
Experience in Lockbox, Treasury Management, Payment Receivables or Software Implementation\Programming
Demonstrate the skills and ability to build effective and productive relationships with both clients and internal resources.
Strong verbal and written communication skills
Strong organizational skills
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
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Time Type: Full time
Work Status: Permanent
Company NameWausau Financial Systems Inc
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.