Cash Application Specialist

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Love it, it's been an exciting time at Deluxe.

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Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

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Req ID 231455WD Location Minneapolis, Minnesota

This position will support multiple businesses by applying lockbox payments timely and accurately, ensuring customer accounts are reflected accurately. Additionally, will research and resolve payment exceptions and work with customer service and direct customers for timely payment resolution.

Job Functions:

Follow cash applications process and procedures to accurately apply payments to customer accounts in a timely manner.

Analyze and investigate complex payments to determine appropriate action. Partner with internal and external resources to resolve payment application issues.
Respond to email and phone requests and engage appropriate parties to ensure requests are completed in a timely manner.
Partner with offshore team to ensure current procedures and best practices are followed and provide appropriate feedback on possible process improvements.
Research and resolve over payments to ensure refunds are processed accurately. Investigate short payments by partnering with the customer, customer service team and credit/collections specialists.
Informs manager of potential problems in the cash application process and make recommendations for process improvement

Basic Qualifications (BQs)

Education and Experience: High school diploma/GED and 3 years of related experience.

Proficient with Microsoft tools (Excel, Word and Outlook).
Experience with ERP system.

Preferred Qualifications (PQs)

Education: Bachelors Degree

Experience: 2 years in Finance, Accounting or Treasury Management

Knowledge of accounts receivable processes including credit decisions, collection activities and cash application.
SAP S4 knowledge preferred.
Strong oral and written communication skills and excellent interpersonal skills.
Ability to interact with various levels of management.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

Department: Finance
Time Type: Full time
Shift Type: First Shift (United States of America)

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Company Name

Deluxe Enterprise Operations, LLC

Company Info

Deluxe, a Trusted Payments and Data Company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world’s largest consumer brands, while processing approximately $3 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers’ most trusted business partner. To learn how we can help your business, visit us at www.deluxe.com.