Director, Product Innovation
Deluxe is looking for superstar Director of Product Innovation to lead and facilitate our consumer-driven approach to innovation, aka "design thinking." You'll be an instrumental leader, engaging directly with users and working with the team’s user experience designers, researchers, engineers, and others to uncover key unmet needs and rapidly prototype and launch solutions.
The Director, Product Innovation will lead Deluxe’s efforts to achieve a consistent, best in class Product Management capability across Deluxe, while leading select innovation design projects to stronger product outcomes and role model the customer centered product capability we’re building. This leader will work cross functionally with product managers throughout the organization as well as with product development and other groups across the company.
Establish consistent and best in class product management capabilities across Deluxe, including Product Strategy/Roadmap, Process, Portfolio and Metrics, and Tools
Lead a small multi-disciplinary innovation “pod” to lead/co-lead innovation design projects, in close partnership with Business Units, to accelerate BU priorities using a human centered design process to refine product strategies and invent/reinvent products and experiences
Lead and facilitate the development of a holisitic Deluxe-wide product strategy and roadmap, by working in close collaboration with product managers and leaders across the Business Units
Masters Degree in Business, Marketing or equivalent experience
6+ years of experience in Business, Marketing or related field
5+ years of financial services industry experience in product management, innovation, new product development or related field
5+ years People Management experience
Proven experience in product management and innovation methodologies, especially Design Thinking
Masters Business Administration
10+ years of experience in Product Management, Innovation or related field
Excellent facilitative leadership skills to work collaboratively cross functionality to lead and influence employees that are indirect superiors, peers, or junior to his role
Experience managing a high performing team and cultivating a collaborative environment.
Outstanding collaborator across team boundaries
Excellent verbal and written communication skills
Experience working within an innovation team or enterprise product team for a larger company
Experience with primary customer research, time “in the field”, market research, and translation of insights uncovered into ideas, concepts, and products.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
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Time Type: Full time
Shift Type: First Shift (United States of America)
Work Status: Permanent
Company NameDeluxe Corporation
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.
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