Senior Billing Specialist
Why join us:
There is a reason we boast numerous awards like “Great Place To Work Certified” and “Best Place To Work” For Moms, Dads, LGBTQ, and VETS (just to name a few).
At Deluxe, we know that great people make a great organization. We value our people, so we offer the typical benefits (Health, Dental, PTO, and 401K) PLUS: Volunteer time off, paid maternity/paternity leave, tuition reimbursement, and more!
- A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard "the people", benefits, family/home time, diversity, and team culture.
- This is a hybrid role that allows work from home at the beginning and end of the week and Tuesday- Thursday in office.
- We believe our people drive our success and growth, so we back that up with employee stock grants. Every person at deluxe is an owner!
The Lead Billing Analyst is responsible for billing and account resolution activities on customer accounts, including the review of work performed in a remote location. The Billing Lead is responsible for defining, documenting, training and implementing new processes for billing functions within multiple systems and in multiple currencies.
•Perform complex billing activities on a monthly basis. Analyze month end customer billing details, follow detailed procedures to modify customer billing in Excel and create accurate customer facing invoices using a variety of templates. Create manual invoices upon request.
•Work with customers, account managers, and customer service team to resolve issues attributing to billing or account delinquency
•Ensure process documentation is accurate and reflects current state billing requirements.
•Oversee the offshore team as it relates to customer invoicing and processes. Provide training on customer invoicing and new processes as needed. Ensure process documentation for the offshore team reflects the current state.
•Partner with the sales team and leader to define billing requirements as new customer contracts are established. Identify opportunities to automate billing transactions.
Basic Qualifications:
Education and Experience: Bachelors and 2 years experience or HS/GED and 6 years experience in accounts receivable and billing.
Experience in collection and cash application processing. Proficient with Microsoft Office tools (Excel, Word and Outlook). Knowledge of vendor portal processing.
Preferred Qualifications:
Experience: 4 years in an accounts receivable experience in a mid-size organization. Strong systems acumen including ERP knowledge.
Strong organizational and prioritization skills. Strong communication skills.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
Department: Finance
Time Type: Full time
Shift Type: First Shift (United States of America)
Work Status: Permanent
Company Name
Deluxe Enterprise Operations, LLCCompany Info
Deluxe, a Trusted Payments and Data Company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world’s largest consumer brands, while processing approximately $3 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers’ most trusted business partner. To learn how we can help your business, visit us at www.deluxe.com.
Meet Your Recruiter
travis mitchell
