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Bilingual (Spanish) Sales Representative- Hostopia

Apply Later Job Alert Location: Mississauga, Ontario
Req ID#: 11694BR
Description
This position requires a full time bilingual (French) call center sales rep who will be responsible for both performing outbound and inbound sales calls to existing and new small business customers. Sales involves consulting with customers on the importance of getting their business online, building a brand and marketing themselves. The position requires the selling of additional services to drive revenue.

Outbound Telemarketing sales – On behalf of customers, rep will be asked to perform telemarketing calls to sell Web services. This may include calling into an existing base of customers to upsell or may require calling into a net new customer base.

Accountabilities:
- Manage a lead list, and track sales activity
- Meet specified sales and call KPI as defined by program
- Inbound Call Centre sales - On behalf of customers, rep will be asked to take inbound calls to sell Web services.
- Manage a lead list, and track sales activity
- Meet specified sales and call KPI as defined by program
- Demonstrates continuous progress towards meeting department goals of sales, service and quality. Taking responsibility for a joint team reaching goals and accomplishing outstanding team targets.
- Effectively uses feedback from call monitoring and coaching. Participate in sales and service training programs which are designed specifically to help ensure agent successes.
- Maintains accurate CRM database to ensure that all Customers are dealt with in a timely manner to secure the sale.
- Position may include other duties as determined by the company.
Required:
- 3 or more years of relevant experience
- Bilingual both Spanish and English
- High School (or equivalent).
- Clear verbal communication in English
- Have experience selling with the ability to convince/persuade opinions
- Ability to over come objections and close a sale
- Computer skills- proficient in : internet, browsers, excel, email
- Ability to multitask- talk and type or toggle between screens at the same time
- Strong interpersonal and customer service skills
- Ability to accurately interpret information as well as demonstrate problem solving and analytical thinking skills
- Good judgment and decision making
- Ability to work efficiently both independently and as part of a team
- Ability to work under pressure and cope with stress effectively
- Personable, consider yourself a conversationalist
- Self-motivated, driven
- Get energized by sales achievements/results

Other Requirements:
Depending on needs of the business, rep may be asked to work PST hours. Rep must have flexibility to work different hours depending on business need (this may include EST/PST hours of operation).
Pre-Employment Screening:
Background check required.

AODA:
Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com

Department: Marketing
Remote Work Location: No
Employment Type: Entry Level
Full Time/Part Time: Full Time
Shift Type: Traditional
Apply Later Job Alert

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