Cloud Administrator 2 - CAN

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The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

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Req ID 220589WD Location Ontario

The successful candidate will be a proactive, forward-leaning, self-starter who possesses and applies technical expertise to complete and plan changes across multiple infrastructure domains. This role works on delivering current infrastructure and server services and provide troubleshooting support. The role also is an escalation point and bridge between infrastructure Operation and engineering team.

Responsible for the overall support and maintenance of the Deluxe cloud infrastructure (both physical and virtual), incident support, and troubleshooting.

Provisioning, configuring, operating, maintaining, patching, and backing up cloud-based Windows and Linux operating system environments as requested.
Updating firmware, hypervisor components, and software for cloud-based infrastructure as directed.
Acting as secondary escalation point for problem solving activities in order to quickly diagnose problems and restore services as requested.
Assisting junior level staff with incident management tasks such as file and server level restorations, troubleshooting operating system level issues, troubleshooting and repairing hardware related errors as needed.
Installing and configuring software as requested.
Strong diagnostic, problem solving and customer focus skills
Must be able to communicate verbally and in writing
Able to adapt in a fast-paced environment and prioritize multiple workloads

Basic Qualifications:

Education and Experience: Bachelors in Computer Science and 2 years of Infrastructure/Operating System Support or HS/GED and 6 years

1 years of experience deploying, configuring, and supporting Linux and Windows operating systems
1 years of experience applying patches and updates to Linux and Windows operating systems
Conceptual understanding of server and data backup and restoration technologies
Conceptual understanding of virtualization and public cloud technologies such as VMware, AWS, and Azure

Preferred Qualifications:

Education and Experience: Bachelors in Computer Science and 4 years of Infrastructure/Operating System Support

2 years of experience configuring and supporting CentOS or Redhat Linux
2 years of experience managing VMware vSphere and related technologies
1 year of experience managing backups using Veeam backup & recovery or similar technology
1 year of experience supporting Cisco UCS hardware or other similar converged server technology

AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.

Department: IT Architecture & Engineering
Time Type: Full time
Shift Type: First Shift (Canada)
Work Status: Permanent

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Company Name

Hostopia Canada

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.