Enterprise Storage Engineer 2 - CAN

video appears in modal">

The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

Apply Now Apply Later

Get Job Alerts

Req ID 220863WD-1 Location Ontario

The successful Systems candidate will be a proactive, forward-leaning, self-starter who possesses and applies the business knowledge, technical expertise needed to support IT strategies across multiple complex infrastructure domains. This role works to implement new technology and improve the delivery of current infrastructure and server services. The role also is an escalation point for the infrastructure support team before involving vendor support.

Responsibilities:

Triage, routing, escalation to the appropriate staff or teams
Generate new tickets or provide updates on existing tickets
Review/summarize failures, errors, and/or changes found within our storage platforms. Debugs to move toward resolution
Open tickets with vendors to resolve issues once all internal diagnostics have been completed
Identify failed components and submit RMA requests for parts or assemblies, and remotely assist customers with replacements
Provide System Verification and/or Health Check Reviews
Audit config docs and configuration
Assist with NAS onsite configuration

Basic Qualifications:

Education and Experience: Bachelor’s and 2 years or HS/GED and 6 years
Strong experience in resolving technical issues, particularly corporate storage (Netapp, Hitachi, EMC)
Strong diagnostic, problem solving skills
Must be able to communicate verbally and in writing
Ability and desire to quickly learn new technologies and products
Ability to handle multiple priorities at once
Experience with Linux OS (Red Hat, CentOS)
Experience using VMware, Flexpod.
Experience in provisioning, installation, configuration, tuning, security hardening and monitoring, backup and recovery
Experience in Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing
Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
Mid-to-high level mastery of NFS (snapshots, snapmirror, space usage)
General understanding of disaster recovery concepts and their implementations
Familiarity with various terminal/shell environments such as Bourne/Bash, Powershell,csh,zsh
May occasionally need to lift and carry up to 20 pounds

AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.

Department: IT Architecture & Engineering
Time Type: Full time
Work Status: Permanent

Apply Now Apply Later

Company Name

Hostopia Canada

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.