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Enterprise Storage Engineer 2 - CAN

The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

Req ID 220863WD-1 Location Ontario

The successful Systems candidate will be a proactive, forward-leaning, self-starter who possesses and applies the business knowledge, technical expertise needed to support IT strategies across multiple complex infrastructure domains. This role works to implement new technology and improve the delivery of current infrastructure and server services. The role also is an escalation point for the infrastructure support team before involving vendor support.


  • Triage, routing, escalation to the appropriate staff or teams
  • Generate new tickets or provide updates on existing tickets
  • Review/summarize failures, errors, and/or changes found within our storage platforms.  Debugs to move toward resolution
  • Open tickets with vendors to resolve issues once all internal diagnostics have been completed
  • Identify failed components and submit RMA requests for parts or assemblies, and remotely assist customers with replacements
  • Provide System Verification and/or Health Check Reviews
  • Audit config docs and configuration
  • Assist with NAS onsite configuration

Basic Qualifications:

  • Education and Experience: Bachelor’s and 2 years or HS/GED and 6 years
  • Strong experience in resolving technical issues, particularly corporate storage (Netapp, Hitachi, EMC)
  • Strong diagnostic, problem solving skills
  • Must be able to communicate verbally and in writing
  • Ability and desire to quickly learn new technologies and products
  • Ability to handle multiple priorities at once
  • Experience with Linux OS (Red Hat, CentOS)
  • Experience using VMware, Flexpod.
  • Experience in provisioning, installation, configuration, tuning, security hardening and monitoring, backup and recovery
  • Experience in Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing
  • Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Mid-to-high level mastery of NFS (snapshots, snapmirror, space usage)
  • General understanding of disaster recovery concepts and their implementations
  • Familiarity with various terminal/shell environments such as Bourne/Bash, Powershell,csh,zsh
  • May occasionally need to lift and carry up to 20 pounds

AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at

Department: IT Architecture & Engineering
Time Type: Full time
Work Status: Permanent
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Company Name

Hostopia Canada

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.

Meet Your Recruiter

Jenifer Parrington

Our Values

Inclusion, Diversity & Equity

Whether working with our thousands of employee-owners or with our many partners and clients around the world, Deluxe strives to be a company that is not only diverse, but inclusive of all. We work as One Deluxe to foster an environment that strives toward equality.

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Over the years, Deluxe has been recognized for numerous awards and accolades. We are proud to celebrate our achievements as a testament to our corporate philosophy and unparalleled candidate experience.

Great Place to Work Oct 2020 to Oct 2021
Talent Board 2021 Candidate Experience Award Winner
Best place to work for Moms
Best place to work for Dads
2020 Honor Roll Company Award Winner
Disability Equality Index Best Place to Work Award
Vets Indexes Recognized Employer Award 2021
Best places to work 2022 Award
Yellow ribbon Award
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Meet the Owners

The success of our employee-owners is at the forefront. We encourage and enable our Deluxers to own their success through growth and development opportunities. Hear from real employees on what it means to Own It at Deluxe.

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Since every employee at Deluxe is an owner, we all work together to develop new ideas for our customers that could include data-driven marketing tools, cloud-based solutions, or other innovations. Together, we’re creating the future of financial services and we all share a stake in our success.

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