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Sales Representative-Web Consultant

The Culture at Deluxe

I've been here 33 years. I love being here because I love the people I work with.

Oh gosh, I love working at deluxe. I've been here 16 years and I would say the last five years I've been working on the most rewarding project ever in my career.

Love it, it's been an exciting time at Deluxe.

I think about exciting opportunities things that we have yet to dream and believe that we can do I'm excited about the new One Deluxe.

Knowing I could help be a part of the gelling of Deluxe and all the potential that I had, that was a huge piece.

So, I did look around a little bit but then nothing quite felt right where deluxe just feels like home this is where I want to end up.

What we're really looking to do is ensure that deluxe has an environment of inclusiveness when people feel inclusive within the workplace, they generate more ideas a better product is put out.

Bring our backgrounds, bring in our cultures, meshing them all together and Deluxe is a place that doesn't necessarily have walls or ceilings, so it just incorporates our true identity as people to employees.

We have recently done the food drive and there were always at least like more than 10 people who will be interested and based on the capacity we can accommodate people go there and do the volunteering.

Deluxe really isn’t like any other company. They really care about you and they care about your career and your path moving forward they want you to excel they, they're gonna give you the tools and provide you with what you need to become a successful business professional.

Since day one when I started at Deluxe it has been such a friendly atmosphere.

You want to spend time with people you like that you trust that you respect and I got to tell you we're surrounded with people like that. on the executive team and throughout the organization so for me this is just feels good to work at a company like Deluxe.

Req ID 221750WD Location Ontario

This position requires a full time call center sales rep who will be responsible for both performing outbound and inbound sales calls to existing and new small business customers. Sales involves consulting with customers on the importance of getting their business online, building a brand and marketing themselves. The position requires the selling of additional services to drive revenue. 

  • Outbound Telemarketing Sales – on behalf of customers, rep will be asked to perform telemarketing calls to sell Web services. This may include calling into an existing base of customers to upsell or may require calling into a net new customer base

  • Manage a lead list, and track sales activity

  • Meet specified sales and call KPI as defined by program

  • Inbound Call Centre Sales - on behalf of customers, rep will be asked to take inbound calls to sell Web services

  • Manage a lead list, and track sales activity

  • Meet specified sales and call KPI as defined by program

  • Demonstrates continuous progress towards meeting department goals of sales, service and quality

  • Taking responsibility for a joint team reaching goals and accomplishing outstanding team targets

  • Effectively uses feedback from call monitoring and coaching

  • Participate in sales and service training programs which are designed specifically to help ensure agent successes

Basic Qualifications:

Education and Experience: HS/GED and 2 years or Associates and 0 years

  • Clear verbal communication in English

  • Have experience selling with the ability to convince/persuade opinions

  • Ability to overcome objections and close a sale

  • Computer skills- proficient in : internet, browsers, excel, email

  •  Ability to multitask- talk and type or toggle between screens at the same time

  • Strong interpersonal and customer service skills

  • Ability to accurately interpret information as well as demonstrate problem solving and analytical  thinking skills

  • Good judgment and decision making

  • Ability to work efficiently both independently and as part of a team

  • Ability to work under pressure and cope with stress effectively

  • Personable, consider yourself a conversationalist

  • Self-motivated, driven

  • Get energized by sales achievements/results

  • Fluency in French/Spanish would be an asset

Preferred Qualifications:

Education: High School

Experience: 3 years of Sales

Critical Knowledge/Skills/Abilities:

  • Builds rapport with clients, team members and leadership
  • Understands the client’s needs and offers a solution by matching product features and benefits to their pain points
  • Takes a consultative approach and puts customer’s needs first
  • Is able to find leads and build a strong pipeline
  • Takes accountability for their actions, progress and results

AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.


Department: Sales
Time Type: Full time
Work Status: Permanent
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Company Name

Hostopia Canada

Company Info

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.

Meet Your Recruiter

Kim Hjelm

Our Values

Inclusion, Diversity & Equity

Whether working with our thousands of employee-owners or with our many partners and clients around the world, Deluxe strives to be a company that is not only diverse, but inclusive of all. We work as One Deluxe to foster an environment that strives toward equality.

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Awards

Over the years, Deluxe has been recognized for numerous awards and accolades. We are proud to celebrate our achievements as a testament to our corporate philosophy and unparalleled candidate experience.

Great Place to Work Oct 2020 to Oct 2021
Talent Board 2021 Candidate Experience Award Winner
Best place to work for Moms
Best place to work for Dads
2020 Honor Roll Company Award Winner
Disability Equality Index Best Place to Work Award
Vets Indexes Recognized Employer Award 2021
Best places to work 2022 Award
Yellow ribbon Award
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Meet the Owners

The success of our employee-owners is at the forefront. We encourage and enable our Deluxers to own their success through growth and development opportunities. Hear from real employees on what it means to Own It at Deluxe.

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Culture

Since every employee at Deluxe is an owner, we all work together to develop new ideas for our customers that could include data-driven marketing tools, cloud-based solutions, or other innovations. Together, we’re creating the future of financial services and we all share a stake in our success.

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