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Cloud Engineer


All employees of Deluxe should apply for the position of interest via our Deluxe System. Refer to your manager or HR partner for additional assistance.

Location: Waterloo, Canada

Req ID: 200869WD-1

Responsible for infrastructure and server engineering tasks that requires complex original problem solving. This role works to design and implement new technology and improve the delivery of current infrastructure and server services. The role also is a final escalation point for the infrastructure support team before involving vendor support.

  • Lead technical problem-solving activities to quickly diagnose problems and restore services as directed.Opening tickets with vendors to resolve issues once all internal diagnostics have been completed.

  • Author and peer review plans related to updating firmware, hypervisor components, and software for cloud-based infrastructure.Authoring documentation related to technology implementation tasks.Designing and authoring cloud automation scripts and workflow.

  • Evaluate new and evolving technologies to provide technical feedback.

  • Mentoring peers and Service Desk on reactive and proactive support tasks, policies and best practices.

  • Providing consultative services to business units as well as other teams within the IT organization.

Basic Qualifications (BQs)

Education and Experience:Bachelor’s degree and 5 years of related experience or high school diploma/GED and 9 years of related experience

  • (5+ years)/extensive experience in cloud infrastructure technologies and VMWare
  • (5+ years)/extensive experience in Windows Server and Linux Server OS (REHL, CentOS, Ubuntu)
  • Previous experience with IAAS/PAAS
  • (2+ years) Proficient in PowerShell and/or Python and familiarity/proficiency with REST API
  • (2+ years) Experienced with automated system builds and configuration management tools including Ansible, and Microsoft Desired State Configuration (DSC)
  • (2+ years) Experience in Patch Management (SCCM, RedHat Satellite)
  • (1+ years) experience working on a team that uses Agile project management
  • (1+ years) experience with using ServiceNow or Enterprise ticketing system to manage incident, change and problem tickets

Preferred Qualifications (PQs)

Education and Experience:Bachelor’s degree and10years of related experience

  • AWS, Azure deployment and container automation experience
  • AWS/Azure Cloud Certification
  • Using vRealize Life Cycle Manager to manage product upgrades
  • Experience with GIT, NSX, Terraform

AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at

Department: IT Architecture & Engineering
Time Type: Full time

All employees of Deluxe should apply for the position of interest via our Deluxe System. Refer to your manager or HR partner for additional assistance.

Learn about Benefits

Advancement Opportunities

Employee development is a huge part of our company culture


Full offerings including medical, dental, vision, etc.

Savings Plans

Competitive 401k plan guidance on savings solutions.

Tuition reimbursement

Up to $5,250 per calendar year for Full Time Employees

Work/Life Balance

PTO, Paid Holidays and Floating Holidays create a strong work/life balance

Advancement Opportunities

At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans and tuition reimbursement, we've got the tools to help you grow.


Affordable medical plans offering PPO, HRA, HDHP and Regional HMO style options.

Savings Plans

Competitive 401k matching program with guidance on saving solutions

Tuition Reimbursement

Deluxe will provide up to $5,250 per calendar year to full time employees that want to continue their education.

Work/Life Balance

Between paid time off, floating holidays, paid holidays and the ability to work remotely in some of our positions, we place a strong value on providing a quality work/life balance.

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