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Release Coordinator

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Location: Waterloo, Ontario

Req ID#: 13226BR

Description
The DevOps Coordinator works with the products in the assigned solution areas within Financial Services to coordinate the preparation of release documentation, change approval board requests and associated meetings. This includes release prep coordination with engineering and product management, release triage meetings and facilitating escalations, release retrospectives, documenting and owning areas of improvement and keeping of all release related metrics.

Accountabilities:
  • Facilitate Build & Release Cycle through release candidate environment for assigned products
  • Establishes and communicates release schedules across for assigned products in coordination with Product
  • Management including un-planned/patch/hot fix releases
  • Creates and monitors approval board requests across all assigned products (UAT/XUAT and PROD)
  • Project Management associated with scheduling of deployments and other small projects
  • Hosts calls associated with deployment including
    • Pre-release meetings
    • Deployment calls as necessary
    • Release retrospective
  • Release artifacts including
    • Creating minute-by-minute plan for deployment
    • List of planned items for each release as part of CASD request and in association with Product Management
    • Approvals of QA/Dev/Product for moving release to XUAT
  • Release metrics for all assigned products posted monthly and available on demand
  • Obtain Deployment instructions from Dev team to include in CASD Request
  • Post Release Documentation to document repository in coordination with Product Management
    • Assist in monitoring new product development requests from production support team
    • Works with Build Engineers to support non-technical tasks
  • Position may include other duties as determined by the company.


Required:
  • High School (or equivalent)
  • 2+ years of project management and/or Scrum Master experience would be relevant
  • Highly Organized, with business aptitude towards technology
  • General project management skills
  • Self-Managed


Preferred:
  • Bachelors degree

AODA:
Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com

Department: Product Development
Remote Work Location: No
Employment Type: Mid
Full Time/Part Time: Full Time
Shift Type: Traditional
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Learn about Benefits

Advancement Opportunities

Employee development is a huge part of our company culture

Healthcare

Full offerings including medical, dental, vision, etc.

Savings Plans

Competitive 401k plan guidance on savings solutions.

Tuition reimbursement

Up to $5,250 per calendar year for Full Time Employees

Work/Life Balance

PTO, Paid Holidays and FLoating Holidays create a strong work/life balance

Advancement Opportunities

At Deluxe. Employee Development is a pillar of our culture. From mentorship programs to development plans and tuition reimbursement, we've got the tools to help you grow.

Healthcare

Affordable medical plans offering PPO, HRA, HDHP and Regional HMO style options.

Savings Plans

Competitive 401k matching program with guidance on saving solutions

Tuition Reimbursement

Deluxe will provide up to $5,250 per calendar year to full time employees that want to continue their education.

Work/Life Balance

Between paid time off, floating holidays, paid holidays and the ability to work remotely in some of our positions, we place a strong value on providing a quality work/life balance.

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